Jobs at Drift
24

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Design + UX
Dev + Engineer
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Senior Product Designer

Drift
Greater Boston Area
8 hours ago
You’ll spend the majority of your time concepting, designing, and bringing your vision all the way through to implementation by working closely with engineers and PMs on your team. You’ll spend a lot of your time talking to customers, understanding their problems, and validating that your solutions solve a real problem for them. You’ll be the owner of any design related decisions that your product team needs to help bring value to it’s customers. By the end of your second month at Drift, you’ll be an expert on Drift’s customers and their needs. This will enable you to advocate for them through your design. 

Account Executive, Small Medium Enterprise

Drift
Greater Boston Area
8 hours ago
As an Account Executive (Allbound), you will identify, source and close ideal customer prospects. Using strong conversational selling skills, you will pursue inbound leads and self-sourced leads for your pipeline, while also partnering closely with cross-functional stakeholders to achieve team goals.

Office Manager

Drift
Greater Boston Area
11 hours ago
As an Office Manager, you will be supporting our guests in a variety of ways - we’re constantly thinking of new ways that we can level up the experience they have in our office. You will work closely with our Manager of Drift Experience, our Facilities Coordinator, and our Candidate Concierge to make sure the office is operating like a 5 star hotel.

Strategic Account Manager, Enterprise

Drift
Greater Boston Area
1 day ago
Renew/expand the contracts of our largest enterprise-grade customers through great relationship building and value-add throughout their lifecycle with us. Uncover upsell opportunities within different geographies/business units, additional sales seats, and new products in 2019. Clearly define and review the success criteria with your customer to ensure they’re performing as expected on a regular basis. Work with Customer Success to package and deliver. Prepare and present demos of “future state” opportunities for our customers - show them what they could be doing with a next-level implementation of Drift. Leverage sales management tools to track sales activities. Sell to key decision makers within organizations that range from 1,000-10,000 employees. You must establish strong partnerships with procurement teams, legal teams, and security teams in addition to the primary decision makers in sales and marketing. Identify customers at risk and provide the support necessary in partnership with our Customer Success team to retain and make them successful. Work closely with your Customer Success rep to ensure all onboarding and success criteria are being met.

Director, Enterprise Customer Success Management

Drift
Greater Boston Area
2 days ago
Continue hiring a talented and ambitious team of CSMs who can drive the success and growth of our enterprise customers. Develop a strategy for enterprise customer engagement, adoption, project management, change management and growth. Partner with our VP of Enterprise sales to support the expansion of Drift customers. Liaise with our product team to demonstrate enterprise customer product needs. Accurately forecast your team’s business for current and future quarters. Hit your enterprise net retention and customer health quota on a monthly, quarterly, and annual basis.

Sales Solution Consultant

Drift
Greater Boston Area
2 days ago
We're looking for a Sales Solutions Consultant who can work with our Sales and Customer Success teams! What you’ll be doing on the Sales Solutions team at Drift: You’ll work with our Enterprise sales team architecting solutions and doing demos to C-Level marketing and sales executives. You’ll work with the Customer Success team ensuring a clean handoff and implementation of Drift in their sales and marketing stack. You’ll develop process and practices for future solutions consultants. You’ll work with the Customer Advocate team to write help docs to avoid manual work You’ll work with the Drift University team developing master class content to help our customers and partners. You’ll work closely with the developer platform team in exercising our API to solve customer problems. You’ll work closely with the product and engineering team to influence roadmap. By the end of your first month at Drift, you’ll be an expert on Drift’s customers and their needs.

Enterprise Customer Success Manager

Drift
Greater Boston Area
3 days ago
Customer Centricity: You are a trusted partner and advisor to your customers, and their needs are your north star. Agility/Rigor: “Give me what I need to get moving” is your mantra. As things change and move quickly, you are excited by the fast pace, and opportunity to constantly learn. Scrappiness: You are energized by rolling up your sleeves and making things happen. Extreme ownership: You hold yourself accountable to a high bar. You are supremely organized, you see what needs to happen, and you don’t just roll with it, you run with it. Implementation Chops: You know what it takes to get customers moving quickly and seeing value from software for their business. You also know what it takes to drive change through an organization, and to guide customers through that change. Problem solving: Getting to the root cause of a challenge and coming up with a solution is second nature to you. You have an eye for identifying problems, and an even stronger skill in taking positive proactive action. Technical capabilities: You’re thrown something SaaS Software/Internet related and can move quickly through it with a strong sense of comfort and confidence (e.g. Integrations, APIs, JavaScript, CRM).

Account Executive, Channel Partners

Drift
Greater Boston Area
6 days ago
What you’ll be doing on the partner team: Hunt and manage reseller partners such as management consultants, marketing agencies, and sales consultants that service & sell to companies with 250 employees or more. Master the Drift sales motion for Conversational Marketing. Master the Drift partner sales motion for turning prospective partners into world-class resellers. Assist partners through their onboarding process by training, co-selling, and enabling their sales motions to promote Drift. Assist partners in building service and delivery models for Conversational Marketing. Be hands on in directly selling Drift alongside partners while coaching their individual success. Own a quota of partners, new partner revenue, and reseller revenue.

Senior Software Engineer (Growth)

Drift
Greater Boston Area
5 days ago
Architect robust RESTful services to collect and provide data on potential customers. Craft highly efficient, customized campaigns to automate outreach. Work closely with Data Science and Operations to gather business intelligence firm-wide and make recommendations to improve the entire company. Operate and maintain enterprise-scale databases and external integrations.

Director, People Operations

Drift
Greater Boston Area
1 week ago
Drift is looking for a Director, People Operations to lead our People Operations team and help design and drive our people programs, processes, systems, and tools to ensure scalability and efficiency. You will work extensively with our People HRBP, Director of Recruiting and our Director of Learning and Development to coordinate the operations of our People function with our company’s leadership principles, training and culture. You will leverage your broad People experience in systems and project management to continuously improve our technology solutions and operations across recruitment and the people operations.

Application Security Engineer

Drift
Greater Boston Area
1 week ago
Drift is seeking an Application Security Engineer to help design, build, deploy and maintain secure products. We are ingraining security into the core of how we build our product from inception and design to deployment in the cloud and are seeking the right individual to.

Inside Sales Manager, Small Medium Enterprise

Drift
Greater Boston Area
1 week ago
Coach team to achieve and exceed monthly, quarterly, and annual revenue targets. Guide team on best practices for activity, pipelines, forecasts, and closed-deals to ensure quota attainment. Manage the sales funnel from lead to close and create metrics to improve performance. Act as a role model and leader within the sales organization. Motivate, manage, coach and scale a team of Conversational Sales Advisors. Drive consistency with lead follow-up, high activity standards, and pipeline management. Participate in hiring and interviewing process, as well as training and ramp-up of new team members. Ability to work in a fast paced selling environment and drive high velocity performance. Exemplify extreme ownership and accountability over your role. Analyze metrics and performance of team to identify areas for coaching.

DevOps Engineer

Drift
Greater Boston Area
1 week ago
About you and what type of skills you’ll need: You often collaborate with senior engineers and business leaders across organizations and disciplines. You have an academic background in Computer Science or a related field. You have at least 1+ years of experience as a software engineer, systems engineer, or DBA/ops engineer.  Infrastructure: You have experience working with Cloud infrastructure like AWS. You understand the concept behind tools like Terraform, and the concept of "infrastructure as code" You have some experience with containers such as Docker

Account Executive, Enterprise

Drift
Greater Boston Area
1 week ago
Connect and consult with inbound leads and marketing generated opportunities. Actively prospect new business opportunities. Develop and manage a pipeline of Enterprise prospects/clients. Drive complex deals from initial contact, all the way through to close within a fast paced sales environment. Prepare and present software demos with prospects and guide them through the buying process. Leverage sales management tools to track sales activities. Build and manage a strong pipeline of prospective customers and work with management to provide an accurate sales forecast. Sell to key decision makers within organizations of all sizes. Helping grow the sales team and build a scalable, repeatable process.

Mobile Software Engineer (Android/iOS)

Drift
Greater Boston Area
1 week ago
Creating Infrastructure that processes billions of messages a minute to extract buyer intent and priority for conversations. Developing complex machine learning models to help website visitors get connected with the right person as fast as possible. Building tools to trace and visualize any message ever sent so customers can zero in on giving the best buying experience. Turn our customer success team and salespeople into data superheroes with data ops automation and slack commands.

Senior Product Manager

Drift
Greater Boston Area
1 week ago
You’ll lead up to three teams, collaborating with one designer, one customer advocate, and three engineers per team to ship customer value daily. You’ll spend a lot of your time talking to customers, understanding their problems, and validating that your solutions solve a real problem for them. You’ll hold the team accountable for building the right thing by setting goals, measuring success, and sharing learnings. You’ll be the main point of contact for internal stakeholders and customers on the parts of the product you own. By the end of your first month at Drift, you’ll be an expert on Drift’s customers and their needs.

Software Engineer (Frontend, Backend, or Full Stack)

Drift
Greater Boston Area
1 week ago
Creating Infrastructure that processes billions of messages a minute to extract buyer intent and priority for conversations. Developing complex machine learning models to help website visitors get connected with the right person as fast as possible. Building tools to trace and visualize any message ever sent so customers can zero in on giving the best buying experience. Turn our customer success team and salespeople into data superheroes with data ops automation and slack commands.

Senior Software Engineer (Frontend, Backend, or Full Stack)

Drift
Greater Boston Area
1 week ago
Creating Infrastructure that processes billions of messages a minute to extract buyer intent and priority for conversations. Developing complex machine learning models to help website visitors get connected with the right person as fast as possible. Building tools to trace and visualize any message ever sent so customers can zero in on giving the best buying experience. Turn our customer success team and salespeople into data superheroes with data ops automation and slack commands.

Software Engineering Intern / Co-op (Frontend, Backend, or Full Stack)

Drift
Greater Boston Area
1 week ago
Our interns/co-ops are full-time engineers. They have full deploy access and push code into production from day one. Everyone gets to work on tough technical challenges, like building an automation routing audit log, building 2-way data integrations, or making easy-to-understand error messages for our Sales and calendaring tools!

Tech Lead, Product (Frontend, Backend, or Full Stack)

Drift
Greater Boston Area
1 week ago
Creating Infrastructure that processes billions of messages a minute to extract buyer intent and priority for conversations. Developing complex machine learning models to help website visitors get connected with the right person as fast as possible. Building tools to trace and visualize any message ever sent so customers can zero in on giving the best buying experience. Turn our customer success team and salespeople into data superheroes with data ops automation and slack commands.

Account Manager

Drift
Greater Boston Area
1 week ago
The Drift Account Manager will focus on maintaining a defined portfolio of customer accounts. Responsibilities include a regular review cadence with each customer to talk through product performance, enhancement opportunities, recommended changes to playbooks, etc. You will also be responsible for retaining and expanding existing product installations to achieve your monthly sales quota. As a seasoned sales professional, it is critical that candidates be self-motivated and completely customer-centric.

Information Security Engineer - SOC & Incident Response

Drift
Greater Boston Area
1 week ago
Drift is seeking an Information Security Engineer to level up our Security Operations Center and lead the Security Incident Response Team. This role will provide hands-on expertise for all technical response activities and identify technology and process improvements to mature Drift’s incident response capability. This high visibility role requires excellent communication and planning skills along with the ability to work with individuals and

Account Executive, Siftrock

Drift
Greater Boston Area
1 week ago
As an Siftrock Conversational Sales Advisor, you will identify, source and close ideal customer prospects. Using strong conversational selling skills, you will pursue inbound leads and self-sourced leads for your pipeline, while also partnering closely with cross-functional stakeholders to achieve team goals.

SEO & Paid Advertising Marketing Manager

Drift
Greater Boston Area
2 weeks ago
The SEM Marketing Manager at Drift will play a critical role in building the conversational marketing movement by ensuring Drift owns the SERP for sales and marketing. At Drift we are changing the way businesses sell to businesses now and in the future and you can help us make the movement even bigger than it already is. We’re in search of a superstar SEM and paid advertising Marketer to help us leverage these powerful channels and bring the movement to the masses. If you wake up every morning wondering how you can change how your company is found via search and what new and innovative idea you can leverage to make that visibility even better-- we want to talk to you.