Jobs at ezCater
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Associate Service Desk Engineer

ezCater
Greater Boston Area
3 days ago
+30
We are looking for a customer-focused, hands-on Service Desk Engineer, for our Boston office, to join our talented Corporate IT team. You will help support a growing diverse team of marketing, sales, support, and engineering specialists. Serving as the initial point of contact for all technical inquiries, you will gather and analyze information about the user's issue to answer basic questions to determine the best way to resolve their problem.

Staff Site Reliability Engineer

ezCater
Greater Boston Area
4 days ago
+30
ezCater is the world’s largest online marketplace for catering – a $60+ billion market in the U.S. We make it superbly easy for business people to find and order great food for meetings and events, and we help our catering partners grow their business. We’re backed by $320 million in venture funding and in early 2019 were valued at $1.25 billion. Our mission is to power the world’s catering, and we’ll make it happen – even more surely if you come

Sales Operations Coordinator

ezCater
Greater Boston Area
5 days ago
+30
As a Sales Operations Coordinator, you will help keep our wheels spinning and our lights not just on, but burning brightly. We’ll need your help making sure our tech is functioning properly, our workflows are organized efficiently, and our cross-functional communication is humming successfully.

VP of Strategic Partnerships

ezCater
Greater Boston Area
6 days ago
+30
We’re looking for an essential missing piece to our leadership puzzle: a VP of Business Development and Strategic Partnerships. Over the past 5 years, we’ve been intensely focused on growth mode: expanding our national and international footprint, building upon our product offerings, and welcoming in more customers, caterers, and employees into the ezCater family.

Senior Site Reliability Engineer

ezCater
Greater Boston Area
6 days ago
+30
Design, build and maintain the core infrastructure for ezCater. Develop operational and security standards and champion operational excellence and secure coding practices. Partner with engineering teams closely to educate and consult. Participate in solution design for new features, products, systems, and tooling. Debug complex problems across the whole stack. Continually monitor application/system performance and costs, generate actionable insights and either implement or advocate for them. Participate in on-call rotations, along with every member of the engineering team. Ruthlessly eliminate repetitive manual tasks and recurring errors. Ensure we are always employing best-of-breed tooling for all our infrastructure and automation needs. Collaboratively plot course for the maturing and growth of ezCater’s infrastructure. Participate (and sometimes run point) in handling production incidents. Work closely with engineering teams to conduct root cause analysis for production incidents, and evolve infrastructure and tooling.

Enterprise Sales Manager

ezCater
Greater Boston Area
1 week ago
+30
It’s a conversational sale with a strong message, helping business professionals discover that they can order all their business catering through us, or helping restaurants and caterers get the value of our full product and service suite (ezMarketplace, ezOrder, ezDispatch, and ezManage). Your job is to help take our enterprise sales team to the next level. You could view us as a start-up waiting for you to make your mark. Except… you’re selling a proven product with happy customers and a 4.8-star rating from people who say, “Wow. Why didn’t *I* think of this?”

Director of Sales, Caterer Partnerships

ezCater
Greater Boston Area
1 week ago
+30
Build, manage and develop a world-class sales team. You'll work with managers to deliver rapid, profitable growth. Lead. You'll be a coach of two to four managers who have teams of ~10 team members each. Coach. You'll help your junior managers become senior, and your senior managers become even better at their craft. Invent. We’ve been selling ezCater for 10+ years, but are always reinventing our inside sales efforts. Provide Data. Create and advertise weekly, monthly and quarterly sales goals, while keeping the CSO (and more importantly the members of your team) apprised of the org's vision, goals, and progress. You’ll also identify opportunities for improved sales efficiencies.

Accounting Assistant- Accounts Payable

ezCater
Greater Boston Area
1 week ago
+30
Enter invoices/check requests in Sage Intacct to ensure timely and accurate payment and compliance with Company guidelines and procedures. Request approvals for invoices/check requests including follow up, as needed. Review of voucher batches prior to payment to ensure accurate data entry. Process and audit reimbursements to employees using Expensify. Process and reconcile employee credit card transactions to underlying supporting documentation. Review vendor checks for accuracy and prepare checks for mailing. Investigate vendor inquiries including vendor statements, emails and phone calls. Perform month end Accounts Payable closing procedures to ensure all transactions are complete and no unprocessed items remain. Assist with 1099 processes. Learn our financial systems like the back of your hand. In general, helping us keep the ezCater machine moving as smoothly as possible!

Engineering Manager - Mobile

ezCater
Greater Boston Area
1 week ago
+30
Build, lead, and mentor a small, highly talented team of engineers to build native iOS apps that delight our customers and caterer partners Build world-class native applications using the latest version of Swift, Xcode, and GraphQL Collaborate with equally as talented peers, helping to scale our organization 2-3x, again and again Improve team/process performance at every chance you get (we believe speed itself is a feature) Nurture our collaborative and autonomous development culture Take on exciting scaling challenges

Engineering Manager - Web

ezCater
Greater Boston Area
1 week ago
+30
Build, lead, and mentor a talented team of engineers to execute on projects, delight customers, and propel the business even higher into the stratosphere Build industry leading web applications in Ruby on Rails, React, and GraphQL Collaborate with equally as talented peers, helping to scale our organization 2-3x, again and again Improve team/process performance at every chance you get (we believe speed itself is a feature) Nurture our collaborative and autonomous development culture Take on exciting scaling challenges

Full-Stack Engineer

ezCater
Greater Boston Area
1 week ago
+30
Leverage Rails, React, and GraphQL to build new features, applications, and services as we continually expand React to customer and business requests by evolving our existing products (desktop and mobile). Improve performance at every chance you get (we believe speed itself is a feature). Evolve the user experience based on A/B test results, Google Analytics data, and customer feedback. Tackle exciting scale challenges.

Back-End Engineer

ezCater
Greater Boston Area
1 week ago
+30
Leverage Rails, React, and GraphQL to build new features, applications, and services as we continually expand React to customer and business requests by evolving our existing products (desktop and mobile). Improve performance at every chance you get (we believe speed itself is a feature). Evolve the user experience based on A/B test results, Google Analytics data, and customer feedback. Tackle exciting scale challenges.

Remote Full-Stack Software Engineer

ezCater
Greater Boston Area
1 week ago
+30
Leverage Rails, React, and GraphQL to build new features, applications, and services as we continually expand React to customer and business requests by evolving our existing products (desktop and mobile). Improve performance at every chance you get (we believe speed itself is a feature). Evolve the user experience based on A/B test results, Google Analytics data, and customer feedback. Tackle exciting scale challenges. Help us work out the kinks and create a seamless remote work experience.

Menu Specialist

ezCater
Greater Boston Area
1 week ago
+30
Transcribe: We’re on track to add thousands of new catering partners in 2019, and they will all need their menus entered onto the platform. Menu specialists will be at the forefront of that charge. Consult: We help our catering partners build, update, and optimize their catering menus via phone and email. Update: Our 60K+ partners need our assistance keeping their menus current: updating their pricing, offerings, and seasonal specials. Updating menus is the bulk of what we do. Review: The content we curate needs a second set of eyes to make it shine. Once you ramp on the basics, you’ll have the opportunity to make sure our quality keeps us ahead of the pack. Collaborate: We create our own style standards and team input is our bread & butter.

Strategic Account Manager

ezCater
Greater Boston Area
1 week ago
+30
The Strategic Account Operations team plays a critical role in delivering successful outcomes for ezCater’s highest-value catering partners. As a Strategic Account Manager, you’ll be the go-to point of contact and relationship manager for a group of new and long-held enterprise partners. You’ll have a 360° view into each of your partners’ business goals and success plans with ezCater, and will gain buy-in from senior leaders and cross-functional teams to achieve these goals.

Enterprise Account Executive

ezCater
Greater Boston Area
1 week ago
+30
ezCater is the world’s largest online marketplace for catering – a $60+ billion market in the U.S. We make it superbly easy for businesspeople to find and order great food for meetings and events, and we help our catering partners grow their business. We’re backed by $320 million in venture funding and valued at over $1 billion. Our mission is to power the world’s catering, and we’ll make it happen – even more surely if you come help us. The Ente

Account Executive

ezCater
Greater Boston Area
1 week ago
+30
The Account Executive position at ezCater is an exciting opportunity for someone to join a fast-growing, high-performing sales organization in downtown Boston! We’ll provide unmatched tools and training, and you’ll learn to convert both cold and warm leads into sales. ezCater Sales has multiple focus areas, with distinct pipelines focusing on different objectives - from acquiring new customers (demand-side), acquiring catering partners (supply-side), up-selling/cross-selling catering partners, re-engaging customers, and more.

Security Operations Lead

ezCater
Greater Boston Area
1 week ago
+30
We are looking for a Security Operations Lead who will be responsible for actively supporting the availability, integrity, and confidentiality of ezCater information assets. The Security Operations Lead will participate in building out the functions needed to execute the Information Security strategy and roadmap. We’re seeking someone with the passion to get things done and the experience to help us do things more effectively.

Menu Quality Specialist

ezCater
Greater Boston Area
1 week ago
+30
Menu Quality Specialists are on the frontlines of quality control for each and every menu on the ezCater platform. Our quality specialists work to review & improve newly created menus & menu updates to ensure that all of our menus balance ezCater’s standards & style with our catering partners’ brands -- all while keeping both accuracy and functionality top of mind.

Engineering Manager - Data

ezCater
Greater Boston Area
1 week ago
+30
Make it easy for everyone to get the data they need when they need it so they can decide and act more quickly. Design and develop new systems and tools that enable frictionless and prolific data consumption throughout the company. Architect and deliver improvements to our ever-growing data platform. Deliver a quality product to stakeholders: data analysts, executives, and just about everybody! Develop a deep understanding of our data and our business. Coach managers and individual contributors and grow them as leaders and technologists. Nurture our collaborative and autonomous development culture. Be both a trusted advisor to the CTO and a good colleague to your peers.

Director of Customer Service Insights and Metrics

ezCater
Greater Boston Area
1 week ago
The Director of Customer Service Insights and Metrics is responsible for creating, managing and communicating business insights gained by synthesizing data from multiple sources. This position is primarily responsible for providing actionable insight for our customer service department. The director will apply various quantitative methods to analyze and interpret information from multiple data sources as needed (Periscope, Twilio Flex, Teleopti, Excel). The director will maintain a critical consulting and advisory role with customer service management in driving best practices and measurement methodology. This position is a working manager, sharing knowledge and coaching employees as much as driving assigned projects.

Senior Data Engineer

ezCater
Greater Boston Area
2 weeks ago
Work with the entire team to prioritize our backlog by business value and effort. Burn through said backlog, getting data where it’s most needed. Share in creating the team roadmap. Improve performance & efficiency wherever you can. Treat data quality as a 1st class deliverable, because it is. Create consumers, data pipelines, transformations, tables, buckets, schedules, DAGs and all the other components of a good data integration solution. Move a lot of data.

Senior Growth Marketer

ezCater
Greater Boston Area
2 weeks ago
Drive awareness and consideration amongst Chain & Enterprise decision makers using targeted paid social, email marketing, direct mail, and other programs. This is a cross-channel role—use the best tool to drive the outcomes we need. Use account-based marketing and digital acquisition tactics to drive qualified leads for ezCater’s diverse set of product offerings. Partner with our Sales, Marketing Communications, and Product Marketing teams to refine Chain & Enterprise-specific messaging and positioning around our core products for catering partners. Create and improve pitch decks, collateral, and other sales enablement materials. Create a recurring stream of new customers for ezCater and our partners by enabling our Chain & Enterprise partners to adopt and use online tools for growing their businesses.