Jobs at ezCater
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Direct Mail Senior Associate

ezCater
Greater Boston Area
3 hours ago
+30
We’re looking for a Direct Mail Senior Associate to help drive the strategy and execution of our direct mail channel, one of ezCater’s newest and fasted growing channels, and one that we’re looking to make significant push into over the next 6 months. As we take a direct response approach to this visual channel, we’re looking for someone who is both incredibly analytical but who can also drive the creative thinking and strategy.

Senior Product Manager, New Initiatives

ezCater
Greater Boston Area
5 hours ago
+30
Deeply understand the market landscape and needs of our customers. Operate with a bias for speed and growing quickly. Guide cross-functional teams in a highly iterative, rapidly evolving agile environment. Work with stakeholders to gather requirements, create user stories, and develop the product roadmap. Own the product roadmap for your area - an exciting new initiative for ezCater. Manage feature development from conception through design, build, release and experimentation. Collaborate with the business, design and engineering teams to assess value, usability, and feasibility of new product and feature offerings. Create and monitor the ongoing metrics that measure and define success. Maximize velocity of learning so we’ll quickly know if we’re focused on the right things.

Outside Sales Manager

ezCater
Greater Boston Area
5 hours ago
+30
As our Outside Sales Manager, you’ll lead a team in developing the customer and caterer base for one of our newest food-at-work-focused products. You’ll build and develop a team comprised of inside and outside sales representatives aimed at scaling our reach within Boston and beyond. It’s an exciting role for an experienced, people-focused sales professional to have direct measurable impact in jump-starting our next successful endeavor.

Account Executive

ezCater
Greater Boston Area
15 hours ago
+30
The Account Executive position at ezCater is an exciting opportunity for someone to join a fast-growing, high-performing sales organization in downtown Boston! We’ll provide unmatched tools and training, and you’ll learn to convert both cold and warm leads into sales. ezCater Sales has multiple focus areas, with distinct pipelines focusing on different objectives - from acquiring new customers (demand-side), acquiring catering partners (supply-side), up-selling/cross-selling catering partners, re-engaging customers, and more.

Senior Product Manager, Menus

ezCater
Greater Boston Area
1 day ago
+30
The ezCater Product Management team is responsible for providing the vision, execution, and analysis necessary to achieve our mission. Our team is characterized by our customer-centric focus, data-driven approach to decision making, love of experimentation, and ability to move at lightning speed. As a Senior Product Manager on the e-commerce team, you’ll be responsible for driving our menu functionality. This is a high-impact role as our menu is one of the essential building blocks for ezCater functionality, and spans customer, caterer, partner, and internal team use cases.

Engineering Operations Manager

ezCater
Greater Boston Area
1 day ago
+30
Manage and drive the execution of cross-functional projects. Connect the dots with data, discover trends, assist in forecasts, build charts and present data narratives. Track department performance and operational health, identifying gaps and offering up potential solutions (we love to experiment and try new things). Level us up in all manners of communication. Help us get the right information to the right people at the right time.

VP of Sales, Caterer Partnerships

ezCater
Greater Boston Area
2 days ago
+30
People love our service. Here at ezCater, our inside sales teams help people learn about us and become complete converts – dare we say, addicts – to our marketplace and suite of products. In its essence, our sale is conversational with a strong message, helping business professionals discover that they can order all their catering through us. As our VP of Sales for Caterer Partnerships, you’ll develop strategic plans to grow business and help ezCater achieve monthly, quarterly, and yearly sales objectives - all while managing a high-performing sales team.

Customer Service Representative

ezCater
Greater Boston Area
2 days ago
+30
Manage orders from start to finish, respond to inquiries, maintain a 94% "insanely helpful" quality score, and problem-solve with customers & catering partners throughout the lifecycle of an order. ezCater's customers expect a consistent level of high-quality customer service, which you are passionate about providing. 

Recruiting Coordinator

ezCater
Greater Boston Area
2 days ago
+30
Support the Talent Team by facilitating the scheduling of all candidate interviews including phone screens and multi-phase onsites. Be the face of the Talent Team by greeting and welcoming all prospective candidates. Develop relationships with our recruiters and hiring managers to help create an efficient flow between our candidates and our hiring team. Be insanely helpful to our hiring managers and candidates alike.

Director of Customer Service Insights and Metrics

ezCater
Greater Boston Area
2 days ago
+30
The Director of Customer Service Insights and Metrics is responsible for creating, managing and communicating business insights gained by synthesizing data from multiple sources. This position is primarily responsible for providing actionable insight for our customer service department. The director will apply various quantitative methods to analyze and interpret information from multiple data sources as needed (Periscope, Twilio Flex, Teleopti, Excel). The director will maintain a critical consulting and advisory role with customer service management in driving best practices and measurement methodology. This position is a working manager, sharing knowledge and coaching employees as much as driving assigned projects.

Group Product Manager

ezCater
Greater Boston Area
3 days ago
+30
Deeply understand the market landscape and needs of our catering partners. Collaborate with the business, design, research and engineering teams to assess value, usability, and feasibility of new product and feature offerings. Maximize velocity of learning so we’ll quickly know if we’re focused on the right things.

Senior Copywriter

ezCater
Greater Boston Area
3 days ago
+30
We're looking for a Senior Copywriter to join our marketing team and help build out and tune our world-class brand. We want to talk to you if you believe in the power of words. We want to talk to you if you if you can argue over the Oxford comma, find the right replacement for boring or snooty words, and slash five sentences into three. Grammar errors bug you (but you don’t interrupt people to correct them). When others find mistakes in your own writing, you’re mortified. Corporatese makes you queasy, but gun to your head, you could write it because you’re just that versatile (we will never ask this of you). You’re in touch with tech trends, e-commerce, and pop culture. You’re inventive and know how to just figure things out. When it’s all hands on deck, you can think on your feet. You want to know the score and you’re motivated to win.

Senior Product Marketing Associate

ezCater
Greater Boston Area
3 days ago
+30
As a Senior Product Marketing Associate, you’ll help us expand and position our product offerings for our catering partners by working closely with our Product, Marketing and Sales teams. You’ll be responsible for developing and executing go-to-market strategies, crafting compelling positioning statements, and creating content that tells the ezCater product story.

Director of Product Management

ezCater
Greater Boston Area
3 days ago
+30
Define and drive the vision for one of our core product areas. Manage, inspire, and grow a team of product managers working under your direction. Collaborate with business, design and engineering teams to assess value, usability and feasibility of new product and feature offerings. Uncover insights from our catering partners and help us create innovative solutions and functionality to solve them Guide cross-functional teams in a fast-paced, agile environment.

Senior Data Engineer

ezCater
Greater Boston Area
3 days ago
+30
Work with the entire team to prioritize our backlog by business value and effort. Burn through said backlog, getting data where it’s most needed. Share in creating the team roadmap. Improve performance & efficiency wherever you can. Treat data quality as a 1st class deliverable, because it is. Create consumers, data pipelines, transformations, tables, buckets, schedules, DAGs and all the other components of a good data integration solution. Move a lot of data.

Engineering Manager - Sales & Marketing

ezCater
Greater Boston Area
3 days ago
+30
Build, lead, and mentor a talented team of engineers to execute on projects, delight customers, and propel the business even higher into the stratosphere. Build industry leading web applications in Ruby on Rails, React, and GraphQL. Collaborate with equally as talented peers, helping to scale our organization 2-3x, again and again. Improve team/process performance at every chance you get (we believe speed itself is a feature). Nurture our collaborative and autonomous development culture. Develop strong working relationships across internal functions. Take on exciting scaling challenges. Stay up-to-date on new technologies and best practices in the marketing technology space.

Principal Software Engineer

ezCater
Greater Boston Area
3 days ago
+30
Leverage Rails, React, and GraphQL to build new features, applications, and services as we continually expand Work with SREs to build scalable, reliable micro and macro services. Get ahead of technical growth challenges to enable continued doubling of core systems. Build tools & patterns to help new developers onboard successfully and delightedly into our technical ecosystem.

Product Manager, Club Soda

ezCater
Greater Boston Area
3 days ago
+30
Become an expert on Club Soda customers and caterers. Partner with our designers and engineers to design and build new features, test their impact, and iterate.  Coordinate with Club Soda operations, marketing, and sales teams to support business growth with product solutions. Work with various stakeholders to build and maintain a compelling product roadmap for Club Soda. Ruthlessly prioritize and execute . Keep a pulse on the competitive landscape. Identify optimal KPIs and lead the team in their pursuit . Work well with remote employees and travel up to 15% of the time.

Search Engine Optimization Manager

ezCater
Greater Boston Area
4 days ago
+30
As a Search Engine Optimization Manager, you'll help us drive customer demand and engagement by working closely with our Sales, Marketing, Service and Product teams. You'll be responsible for developing, executing and optimizing nurturing and upsell campaigns across email, social/digital, display and offline channels.

Senior Marketing Associate, Lifecycle Marketing

ezCater
Greater Boston Area
6 days ago
+30
As a Senior Marketing Associate, you'll help us drive customer demand and engagement by working closely with our Sales, Marketing, Service and Product teams. You'll be responsible for developing, executing and optimizing nurturing and upsell campaigns across email, social/digital, display and offline channels.

Digital Librarian

ezCater
Greater Boston Area
1 week ago
We are looking for a Digital Librarian who will be responsible for defining and owning content management for the company. Our business is growing exponentially and with it, so are our internal communications. We need someone to transform the way we think about our taxonomy and data structures so that they can scale with us. The Digital Librarian will need to be an organizational master that can drive people to the right information as soon as they need it. We are looking for a self starter with the passion to get things done and the experience to help us do things more effectively. 

Senior Growth Marketing Manager

ezCater
Greater Boston Area
1 week ago
We are looking for a Senior Growth Marketing Manager to lead marketing strategy and execution for one of our new ezCater service offerings. We are redefining the way business people get access to great lunch options with maximum convenience and minimal effort. In this role, you'll work to create new ezCater enthusiasts while helping to deeply understand the lifecycle of customers using the product.

Senior Manager, Menu Support

ezCater
Greater Boston Area
1 week ago
Lead & Hire. You’ll manage our menu support team and create a hiring plan to keep up with our growth. Invent. You’ll design & manage core workflows, discover untapped opportunities, and connect your team with their mission and with company objectives. Coach. You’ll foster a team environment of aiming higher, learning, and constant improvement of the menu craft.  Analyze. You’ll be managing multiple queues, from inbound support tickets to menu onboarding workflows, and will analyze data to drive productivity.  Collaborate. Teamwork makes the dream work, and we’re looking for someone who will bring the ideas of their team to life. 

Brand Marketing Director

ezCater
Greater Boston Area
1 week ago
We are looking for a Brand Marketing Director to contribute significantly to our brand strategy and drive its execution. The Director is responsible for bringing the ezCater brand to life. Whether it be through in-person events both large and small, targeted brand campaigns and promotions or unconventional PR initiatives, you will be responsible for getting our brand message into the marketplace and positioning ezCater as not only an innovator in “food at work,” but an innovator in technology and business at large. 

Staff Site Reliability Engineer

ezCater
Greater Boston Area
1 week ago
ezCater is the world’s largest online marketplace for catering – a $60+ billion market in the U.S. We make it superbly easy for business people to find and order great food for meetings and events, and we help our catering partners grow their business. We’re backed by $320 million in venture funding and in early 2019 were valued at $1.25 billion. Our mission is to power the world’s catering, and we’ll make it happen – even more surely if you come

Product Manager, iOS

ezCater
Greater Boston Area
1 week ago
Collaborate with our user research team to develop a deep understanding of how our customers use our products, especially while they’re on-the-go. Partner with our app designers and iOS engineers to build delightful features for our customers. Coordinate with ezCater’s web teams to understand the features they’re developing, and to determine if we should be building those features in our apps. Build and maintain a roadmap for our iOS team that spans across all three of our apps. Develop expertise on all things iOS, including UX best practices, hardware and software changes coming from Apple, app analytics, and App Store performance and release processes.  Keep a pulse on the competitive landscape to identify potential opportunities for our apps

Information Security Manager

ezCater
Greater Boston Area
1 week ago
We are looking for an Information Security Manager who will be responsible for actively supporting the availability, integrity, and confidentiality of ezCater information assets. The Information Security Manager will participate in building out the functions needed to execute the Information Security strategy and roadmap. We’re seeking someone with the passion to get things done and the experience to help us do things more effectively.

VP of Strategic Partnerships

ezCater
Greater Boston Area
1 week ago
We’re looking for an essential missing piece to our leadership puzzle: a VP of Business Development and Strategic Partnerships. Over the past 5 years, we’ve been intensely focused on growth mode: expanding our national and international footprint, building upon our product offerings, and welcoming in more customers, caterers, and employees into the ezCater family.

Senior Site Reliability Engineer

ezCater
Greater Boston Area
1 week ago
Design, build and maintain the core infrastructure for ezCater. Develop operational and security standards and champion operational excellence and secure coding practices. Partner with engineering teams closely to educate and consult. Participate in solution design for new features, products, systems, and tooling. Debug complex problems across the whole stack. Continually monitor application/system performance and costs, generate actionable insights and either implement or advocate for them. Participate in on-call rotations, along with every member of the engineering team. Ruthlessly eliminate repetitive manual tasks and recurring errors. Ensure we are always employing best-of-breed tooling for all our infrastructure and automation needs. Collaboratively plot course for the maturing and growth of ezCater’s infrastructure. Participate (and sometimes run point) in handling production incidents. Work closely with engineering teams to conduct root cause analysis for production incidents, and evolve infrastructure and tooling.

Enterprise Sales Manager

ezCater
Greater Boston Area
1 week ago
It’s a conversational sale with a strong message, helping business professionals discover that they can order all their business catering through us, or helping restaurants and caterers get the value of our full product and service suite (ezMarketplace, ezOrder, ezDispatch, and ezManage). Your job is to help take our enterprise sales team to the next level. You could view us as a start-up waiting for you to make your mark. Except… you’re selling a proven product with happy customers and a 4.8-star rating from people who say, “Wow. Why didn’t *I* think of this?”

Director of Sales, Caterer Partnerships

ezCater
Greater Boston Area
1 week ago
Build, manage and develop a world-class sales team. You'll work with managers to deliver rapid, profitable growth. Lead. You'll be a coach of two to four managers who have teams of ~10 team members each. Coach. You'll help your junior managers become senior, and your senior managers become even better at their craft. Invent. We’ve been selling ezCater for 10+ years, but are always reinventing our inside sales efforts. Provide Data. Create and advertise weekly, monthly and quarterly sales goals, while keeping the CSO (and more importantly the members of your team) apprised of the org's vision, goals, and progress. You’ll also identify opportunities for improved sales efficiencies.

Back-End Engineer

ezCater
Greater Boston Area
1 week ago
Leverage Rails, React, and GraphQL to build new features, applications, and services as we continually expand React to customer and business requests by evolving our existing products (desktop and mobile). Improve performance at every chance you get (we believe speed itself is a feature). Evolve the user experience based on A/B test results, Google Analytics data, and customer feedback. Tackle exciting scale challenges.

Engineering Manager - Mobile

ezCater
Greater Boston Area
1 week ago
Build, lead, and mentor a small, highly talented team of engineers to build native iOS apps that delight our customers and caterer partners Build world-class native applications using the latest version of Swift, Xcode, and GraphQL Collaborate with equally as talented peers, helping to scale our organization 2-3x, again and again Improve team/process performance at every chance you get (we believe speed itself is a feature) Nurture our collaborative and autonomous development culture Take on exciting scaling challenges

Engineering Manager - Web

ezCater
Greater Boston Area
1 week ago
Build, lead, and mentor a talented team of engineers to execute on projects, delight customers, and propel the business even higher into the stratosphere Build industry leading web applications in Ruby on Rails, React, and GraphQL Collaborate with equally as talented peers, helping to scale our organization 2-3x, again and again Improve team/process performance at every chance you get (we believe speed itself is a feature) Nurture our collaborative and autonomous development culture Take on exciting scaling challenges

Full-Stack Engineer

ezCater
Greater Boston Area
1 week ago
Leverage Rails, React, and GraphQL to build new features, applications, and services as we continually expand React to customer and business requests by evolving our existing products (desktop and mobile). Improve performance at every chance you get (we believe speed itself is a feature). Evolve the user experience based on A/B test results, Google Analytics data, and customer feedback. Tackle exciting scale challenges.

Corporate Counsel

ezCater
Greater Boston Area
1 week ago
We are seeking a talented, highly motivated, business-oriented lawyer to play an integral role in building ezCater’s legal function to support the Company’s rapidly expanding business. The Corporate Counsel will be an essential business partner to ezCater’s General Counsel and to internal clients across the business. The role will consist primarily of drafting, negotiating and reviewing a wide variety of commercial agreements and implementing strategies to streamline the contracting process across the business. A significant aspect of the role also will include providing practical advice and guidance on a range of legal issues affecting the Company’s business. This individual must be skilled in drafting and negotiating contracts, identifying and resolving legal issues, and balancing legal and business concerns. Candidates must be team-players and creative problem-solvers who work well in a fast-paced environment.

Strategic Account Manager

ezCater
Greater Boston Area
1 week ago
The Strategic Account Operations team plays a critical role in delivering successful outcomes for ezCater’s highest-value catering partners. As a Strategic Account Manager, you’ll be the go-to point of contact and relationship manager for a group of new and long-held enterprise partners. You’ll have a 360° view into each of your partners’ business goals and success plans with ezCater, and will gain buy-in from senior leaders and cross-functional teams to achieve these goals.

Remote Full-Stack Software Engineer

ezCater
Greater Boston Area
1 week ago
Leverage Rails, React, and GraphQL to build new features, applications, and services as we continually expand React to customer and business requests by evolving our existing products (desktop and mobile). Improve performance at every chance you get (we believe speed itself is a feature). Evolve the user experience based on A/B test results, Google Analytics data, and customer feedback. Tackle exciting scale challenges. Help us work out the kinks and create a seamless remote work experience.