Hello, we're Interactions

At Interactions our Vision is to make every interaction effortless. We are on a Mission to create amazing customer experiences by advancing AI technology that understands and engages on a human level.

Why Work with Us?

Interactions Core Values: We Are Passionate About Transforming Customer Experience. We Are Obsessed With Our Customers’ Success. We Respect Each Other. We Create Opportunity. We Embrace Disruption. We Do What We Say.
We are

Inspiring,

Passionate &

Collaborative

An Insider's view of Interactions

What’s the vibe like in the office?

Interactions definitely has a work hard/play hard environment! Our hard work pays off in the form of different social events throughout the year, including mini-golf tournaments, halloween decorating/costume contests, Oktoberfest, and lawn games during the summer time!

Pam Cohen

Software QA Engineer

What is your vision for the company?

It is motivating and inspiring to listen to the success stories from our Clients and their customers. Our ability, as the technology team and the company to deliver a secure, reliable and scalable Platform that delivers the best of breed of our Conversational AI and Human Assisted Understanding technologies, is a major source of pride!

Mahesh Nair

Sr. VP of Engineering

Where we are

We are located in historic Franklin, MA home to the first public library. With public transportation to the commuter rail is walking distance!

Perks + Benefits

Culture
Daily stand up
Daily stand up
Open door policy
Open door policy
Team owned deliverables
Team owned deliverables
Open office floor plan
Open office floor plan
Health Insurance & Wellness
Flexible Spending Account (FSA)
Flexible Spending Account (FSA)
Dental Benefits
Dental Benefits
Vision Benefits
Vision Benefits
Health Insurance Benefits
Health Insurance Benefits
Retirement & Stock Options
401(K)
401(K)
401(K) Matching
401(K) Matching
Child Care & Parental Leave
Flexible Work Schedule
Flexible Work Schedule
Adoption Assistance
Adoption Assistance
Vacation & Time Off
Generous PTO
Generous PTO
Paid Holidays
Paid Holidays
Perks & Discounts
Commuter Benefits
Commuter Benefits
Some Meals Provided
Some Meals Provided
Parking
Parking
Fitness Subsidies
Fitness Subsidies
Professional Development
Job Training & Conferences
Job Training & Conferences
Promote from within
Promote from within
Jobs at Interactions28 open jobs
All Jobs
Finance
Data + Analytics
Dev + Engineer
HR
Internships
Marketing
Operations
Product
Project Mgmt
Sales
Developer
new
Boston
Developer
new
Boston
Developer
new
Boston
Project Mgmt
new
Boston
Developer
new
Boston
Sales
new
Boston
Marketing
new
Boston
Data + Analytics
new
Boston
Developer
new
Boston
Marketing
new
Boston
Product
new
Boston
Product
new
Boston
Operations
new
Boston
Developer
new
Boston
Finance
new
Boston
Developer
new
Boston
Finance
new
Boston
HR
new
Boston
Marketing
new
Boston
Project Mgmt
new
Boston
Developer
new
Boston

Our funding history

  • $9.5M in Funding
    Investors: Sigma Partners, Softbank Capital, North Hill Ventures, Cross Atlantic Capital Partners, Updata Partners
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