Jobs at Nuance Communications
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Senior Talent Acquisition Consultant

Nuance Communications
Greater Boston Area
3 days ago
+40
This position is responsible for ensuring client satisfaction working in a fast-paced, high-volume recruiting environment, you will provide recruiting services to include heavy sourcing, candidate development, client management and candidate selection. You will have recruiting and relationship responsibility for our Finance organization. Reporting to the Talent Acquisition Director, this position requires a solutions-oriented talent who can quickly drive results from sourcing to on-boarding.

Sr. Product Manager (Healthcare/EMR)

Nuance Communications
Greater Boston Area
3 days ago
+40
In this highly visible role as a Product Manager, you will be responsible for driving the product strategy in support of Nuance’s market leading speech recognition product Dragon Medical One (DMO) in the healthcare market. It is an exciting time to be involved with speech recognition and virtual assistants, as the technology is being rapidly adopted across varied markets for diverse use cases. We are looking for a product manager with industry and technical knowledge, who will take full ownership of defining a compelling roadmap and successfully execute to deliver results for a growing solution portfolio. This individual should have excellent problem-solving, analytical and decision-making skills, along with strong interpersonal and communication skills. You will work in collaboration with other Product Managers, Product Development, Professional Services, Marketing and Sales to define a product roadmap that accelerates innovation and market adoption of Dragon solutions.

Program Manager, R&D Transformation Initiatives

Nuance Communications
Greater Boston Area
3 days ago
+40
Summary: We have an exciting opportunity for a Program Manager to join the CTO Office Program Operations team, which launches and supports strategic and high visibility programs for the CTO Office and Global R&D. While the role is non-technical, you will leverage your agile methodology skills (focus on the customer, fail fast and forward, take intelligent risks) to drive meaningful transformation initiatives that foster a high-performance R&D environment – including scaling entirely new ideas across the company and partnerships within the technology community.  The role is both a strategic and hands-on role that works closely with Global R&D leadership, multiple business stakeholders, HR, IT, and Operations. You will be responsible for the full-cycle program and process management including starting with concept, design, planning, implementation, launch, post-mortem review and continuous improvement. 

Senior Technical Support Engineer

Nuance Communications
Greater Boston Area
1 week ago
+40
• Troubleshoot customer reported issues or monitoring reported issues to ensure customer and platform stability. • Troubleshoot customer facing application issues. • Troubleshoot complex infrastructure issues including engine issues, Web Services, SQL. • Use complex logging from multiple systems to troubleshoot and isolate issues. • Create/track detailed Jira entries for escalation of issues/defects to the software development team. • Monitor and receive service requests from customers and work the issue and fully document the support process. • Author knowledgebase and other technical documentation. • Work closely with the software development team, QA, other support teams, and product management. • Facilitate customer conference calls and manage the resolution of critical customer account issues. • Lead/assist with meeting/exceeding personal and department goals and initiatives. • Must be available for on-call rotation.

Associate Java Developer

Nuance Communications
Greater Boston Area
1 week ago
+40
As a Java Software Engineer in the CLU Application group, you will work with a team of developers, QA and documentation staff to develop and maintain our Healthcare Applications. You will work on multiple deliverables with dynamic schedules. Tasks include implementing customer interfaces and product workflows, coordinating Azure deployments, integrating new technology from other R&D teams or third parties, and supporting products already in deployment.

Sr. Site Reliability Engineer

Nuance Communications
Greater Boston Area
1 week ago
+40
Nuance Communications is looking for a talented individual with proven track record to take up an exciting role of a Senior Site Reliability Engineer within its HealthCare Research and Development Unit. Our customers count on our applications and services to be fast, reliable and secure. The candidate will be working with a talented group of cross-functional individuals to plan, design and build various tools, systems and infrastructure that enables continuous integration, testing, monitoring, elasticity and delivery of products and solutions on our hosted cloud platform.

Principal JAVA Engineer

Nuance Communications
Greater Boston Area
1 week ago
+40
The Principal Software Engineer will work on cross-domain environment involving Java and other Open Source platforms and collaborate with teams across multiple geographic locations and time zones to develop Behavioral Driven Development (BDD) of our cloud based Conversational AI Software products for the Healthcare Industry. 

Senior UX Designer

Nuance Communications
Greater Boston Area
1 week ago
+40
The UX Senior Designer reports to a UX Sr. Manager, and leads UX design processes in collaboration with their Product Management and Development counterparts. The Sr. Designer will help to define business and user requirements, then drive iterative design and test cycles to deliver Nuance Healthcare applications. Product-specific user research initiatives will be conducted in conjunction with Product Management colleagues.

Inside Sales Representative

Nuance Communications
Greater Boston Area
1 week ago
+40
The purpose of the role is to work as an overlay team in support of Nuance CALA/Latin American Sales organization. This role will be responsible for achieving marketing and sales goals for an assigned territory by developing, building and strengthening long-term relationships with customers, prospects and partners via a combination of prospecting and lead management

Compliance Manager - HIPAA

Nuance Communications
Greater Boston Area
1 week ago
+40
This position requires strong knowledge of HIPAA and responsibilities of a Healthcare Organization related to Privacy.  Responsibilities encompass efficiently tracking and investigating HIPAA related privacy matters.  This individual needs to have exceptional time management skills and will work collaborative with cross-functional teams.  The individual should feel comfortable leading meetings and providing internal privacy training.  The individual should have a good understanding of NIST requirements as applied to HIPAA Risk Assessments and Compliance initiatives.

Senior Financial Analyst

Nuance Communications
Greater Boston Area
1 week ago
+40
Summary: The Corporate Finance team at Nuance is seeking a Senior Financial Analyst in our Burlington office. This role will be responsible for driving the weekly revenue and bookings forecast process, as well as supporting both the quarterly Guidance/Earnings cadence and annual revenue and bookings planning/target setting activities. This role offers an unparalleled level of visibility for an SFA; the incumbent will have frequent interaction with Corporate, Finance, and Division senior leadership. The Senior Financial Analyst will work cross-functionally with BU Finance, Sales Operations, Accounting, and BU Operations teams to develop, understand, and assess revenue & bookings forecasts, gross margin trending and drivers, and foreign exchange rate impacts on Nuance’s operations. We are looking for a candidate that’s comfortable not only deep diving into the numbers, but also synthesizing, summarizing, and communicating (written/PPT and verbally) their findings and recommendations. The position requires a high degree of accuracy, attention to detail, and self-motivation to be accountable to deliverables and deadlines. 

Senior Financial Analyst-Bookings

Nuance Communications
Greater Boston Area
1 week ago
+40
• Booking Policies – Maintain bookings policy guide with CFO, CAO and SVP, Finance and provide support to sales organization as questions come up about booking policies. • Booking Valuations – Manage booking valuation and approval process with Sales, Order Management, Business Unit Finance; analyzing and documenting a valuation thesis for all variable use deals.  • Booking Close and Controls – Partner with Sales Operations, Order Management, and IT to develop a bookings capture process and control environment to ensure accuracy of bookings reporting and metrics. Manage the monthly close process. • Bookings Reporting - Partner with IT and Business Unit Finance to develop a bookings and bookings to revenue conversion reporting environment to support decisions and analysis throughout the company.

Digital Forensic Analyst

Nuance Communications
Greater Boston Area
1 week ago
+40
The Digital Forensic Analyst provides a variety of highly technical analyses including the collection, processing, preservation, analysis and presentation of computer related evidence. The analyst will assist with digital investigations in complex litigation cases, intellectual property theft, fraud and employee malpractices. The analyst will have knowledge and use forensic tools and investigative methodologies to find responsive data during investigation.

Principal Software Engineer

Nuance Communications
Greater Boston Area
1 week ago
+40
The Principal Software Engineer will work to Design and Develop client side applications with cloud speech service integration.  SaaS products will be developed for Azure cloud web apps with REST APIs and develop automated deployment solutions for Cloud and Mobile products works with a team of developers, QA and documentation staff in the development of the next generation of speech enabled web applications.  Prototype new user interfaces to create innovative, simplified speech recognition experiences.  Integrate unit testing and other automated testing into web apps and services. The candidate will be a self-starter and will work on multiple deliverables with dynamic schedules and frequent cloud deployments.

Senior Site Reliability Engineer

Nuance Communications
Greater Boston Area
1 week ago
+40
Summary: As a Senior Site Reliability Engineer Nuance Healthcare’s SRE team, the candidate will be working with a talented group of cross-functional individuals to plan, design and build various tools, systems and infrastructure that enables continuous integration, testing, monitoring, elasticity and delivery of products and solutions on our hosted cloud platform.

Solutions Marketing Director

Nuance Communications
Greater Boston Area
1 week ago
+40
Summary: As a critical member of the Solutions Marketing team, the Director of Solutions Marketing for Clinical Documentation Improvement (CDI) will be responsible for supporting market definition requirements, building messaging and positioning for Nuance’s CDI solutions portfolio; creating a portfolio of solution and product level content, driving multiple integrated go-to-market plans for these solutions; leading new product launches; and collaborating with other team leaders, including clinical documentation capture and CAPD solutions marketing, to holistically tell Nuance’s comprehensive clinical documentation excellence message.

Government Compliance Manager

Nuance Communications
Greater Boston Area
1 week ago
+40
Nuance is  seeking an Government Compliance Manager to advise the Commercial Legal Team on contracting with government agencies (Federal, State and Municipalities) in facilitating government sales through oversight and compliance. This team member will contribute and coordinate throughout multiple divisions of the organization to execute government contract and sales goals. As an integral member of the Legal Compliance Team, the Government Compliance Manager will have a thorough and detailed knowledge of the rules and regulations of government contracting and understands the complexity and requirements of government sales.

Senior Software Engineer

Nuance Communications
Greater Boston Area
1 week ago
+40
Summary: Work with a team of developers, QA, and other stakeholders in the design and development of a new user experience for the industry leading PowerScribe platform for radiology reporting. Streamline workflows for medical staff that rely on PowerScribe to produce comprehensive clinical documentation. The candidate will be self-motivated and work on multiple deliverables with dynamic schedules in an agile software development process.

Site Reliability Engineer

Nuance Communications
Greater Boston Area
1 week ago
+40
The Senior Site Reliability Engineer will be working on Dragon Medical One.  We are the industry-leading speech recognition and response technology.  You will work with a team of developers, QAs and documentation staff in the development of new voice assistance products for the doctors, nurses and administrative medical staff to streamline workflows with industry leading electronic medical records systems. The candidate will be a self-starter and will work on multiple deliverables with dynamic schedules in an Agile Scrum environment.

Sr. Radiology Product Manager - (REMOTE)

Nuance Communications
Greater Boston Area
1 week ago
+40
With the Healthcare Division, the Diagnostics Line of Business is a leading provider of solutions for Radiology. This Senior Product Manager will be a member of the Product Management team that defines the strategy and roadmap for the Diagnostic portfolio of solutions. This entails working closely with cross-functional teams to understand market needs and opportunities, manage product requirements, author user-stories, analyze pricing data and support new product introductions.

Senior Revenue Accountant

Nuance Communications
Greater Boston Area
1 week ago
We are seeking a Senior Accountant for our Global Revenue Operations (GRO) team to be responsible for supporting the monthly and quarterly accounting close cycles associated with complex revenue arrangements.  The successful candidate will be responsible for providing best in class support to the Business Unit operations and finance teams on their forecasted and actual revenues.  This position will be responsible for preparing reconciliations and related analysis of all accounts (revenue, def revenue, costs, deferred costs, etc.) monthly as well as assisting with defining and creating operating procedures and participating in business process improvement initiatives.  

Sr. Android Apps Developer

Nuance Communications
Greater Boston Area
1 week ago
The Android App Developer leads the development of new mobile applications that use Nuance Speech Services to improve efficiency in Enterprise and Law Enforcement organizations.  The successful candidate will take basic requirements from product management and bring them to life in an elegant and interesting manner that delights app users.

Senior Research Engineer

Nuance Communications
Greater Boston Area
1 week ago
Summary: Join an energetic team developing, testing, and integrating advanced audio processing technology for multi-user speech applications on embedded platforms.  This research engineering position is with the Core Technology Engine group, responsible for the development, productization and maintenance of all AI engines within Nuance.

Senior Manager Corporate Development

Nuance Communications
Greater Boston Area
1 week ago
As a Sr. Manager in Nuance Corporate Development, you will be in the middle of the action on developing and completing acquisitions that significantly advance the strategic and economic growth objectives of the business. In this role, you will be pivotal in assessing candidates for further consideration, developing the case and materials on whether and why to pursue a target, and a primary point of contact for all elements of deal execution.

Salesforce Senior Business Analyst

Nuance Communications
Greater Boston Area
1 week ago
In this role, you will be part of a dynamic team whose responsibility is managing the lifecycle of projects in our business systems environments. primarily participating and facilitating the CRM (Salesforce) business analysis, process definition and solution design for projects. These projects continue to expand the Salesforce.com (SFDC) footprint at Nuance – covering Direct and Channel Sales processes, Marketing, Legal, Technical Support and Professional Services, as well as any ancillary reporting. You will work with key users from different business groups to understand current business processes and business requirements, identifying areas that have opportunity to be improved and/or streamlined, and designing CRM solutions that meet the business need and are in line with industry best practices. Ideal candidates are highly motivated, like to take initiative and will possess excellent analytical, organizational and 

Java Principal / Lead Engineer

Nuance Communications
Greater Boston Area
1 week ago
Summary: The Principal Software Engineer position is responsible for helping lead the development of the CDE One Application and Platform, a web based, cloud hosted, multifaceted application/platform backed by Nuance’s powerful Natural Language Processing Engine. The major duties of this role are to act as a technical leader, develop and implement new functionality, resolve issues, and deliver high quality robust solutions for on-time releases of CDE One/Triage. This position reports to the Senior Manager of Software Engineer.

Senior Software Engineer (C#, .NET)

Nuance Communications
Greater Boston Area
1 week ago
Summary: Work with a team of developers, QA, and other stakeholders in the design and development of new features in the industry leading PowerScribe platform for radiology reporting. Streamline workflows for medical staff that rely on PowerScribe to produce comprehensive clinical documentation. The candidate will be self-motivated and work on multiple deliverables with dynamic schedules in an agile software development process.

Senior Software Engineer – Java/K8s

Nuance Communications
Greater Boston Area
1 week ago
Bring your Java skills to a new team that is changing healthcare. Imagine integrating artificial intelligence into the world of radiology. We are detecting and prioritizing life-threating conditions, generating findings, and helping radiologists do more with artificial intelligence. The AI Marketplace is a cutting-edge service offering built in Azure with Kubernetes. This is the time to polish your Docker skills, learn Kubernetes, perfect your REST design skills, and put it all together in the cloud. If you want more exciting details, come in for an interview!

Senior Technical Revenue Accountant

Nuance Communications
Greater Boston Area
1 week ago
We are seeking a Sr. Technical Revenue Accountant with strong organizational and analytical skills to support the Auto, Devices/Mobile division. This resource will support the Sr. Manager with deal support, Salesforce,com/Contract Management System, revenue guidance write-ups, ASC 606 deal documentation, studies and analytics. The Sr. Technical Revenue Accountant will be able to present data in a comprehensive and articulate manner to some of the key leaders, truly making a business impact.

Senior Database Developer

Nuance Communications
Greater Boston Area
1 week ago
Summary: Work with a team of developers, QA, and other stakeholders in the migration of the leading PowerScribe platform for radiology reporting to the cloud. Design, develop and maintain database solutions for highly available applications. The candidate will be self-motivated and work on multiple deliverables with dynamic schedules in an agile software development process.

Senior Principal Solution Marketing Manager

Nuance Communications
Greater Boston Area
1 week ago
Summary: Senior Principal Solution Marketing Manager will be responsible for providing sales & partners with the information it requires to advance product sales, and be the champion for new product launches. The successful candidate will lead development of externally facing content, as well as act as an evangelist for industry/market analysts.  

Senior Software Engineer

Nuance Communications
Greater Boston Area
1 week ago
Summary: We are seeking a software engineer in our Diagnostics Integration engineering team. The team primary focuses on integration ability within diagnostic applications and other third-party solution. The integration solutions allow to communicate, and exchange data between the applications used by hospitals, Healthcare solution vendors and the Nuance applications. The Software Engineer works with a team of developers, QA and documentation staff in the development and maintenance of the Healthcare Applications. The candidate will be a self-starter and will work on multiple deliverables with dynamic schedules.

Senior Marketing Programs Manager, Enterprise Division

Nuance Communications
Greater Boston Area
1 week ago
Summary: Nuance is seeking a Senior Marketing Programs Manager to drive strategy, development and execution of innovative, buyer-focused programs and campaigns to drive leads, pipeline and revenue growth for Digital customer engagement portfolio. In this role, you’ll be responsible for translating customer needs into high-performing, impactful campaigns that target buyers at net-new accounts and pave the way for Sales to cross-sell, up-sell and expand our solution footprint within existing customer accounts. 

Information Security Consultant, Sales Engineering

Nuance Communications
Greater Boston Area
1 week ago
Engage the customer in active discussion related to the data security aspects of Nuance solutions both through active (direct) and passive (indirect – supporting others) means for continued deal progression. Good understanding of Nuance’s information security plans and policies related to Nuance solutions, including how we respond to and recover from outages, potential security breaches, etc. Awareness/enablement of key Sales Support resources on Nuance’s information security standards, policies and best practices to enable individuals to respond to customers independently. Contribute to organizational process improvement, including processes related to developing use cases and knowledge management. Support and lead RFP, RFI, ISQ process related to data security, recovery objectives, etc. Collaborate with peers on appropriate customer-facing “ok” conversations and documentation; maintaining document knowledge base to Sales Engineering Team. Single Nuance CX passion, client-service mindset, hold line-of-sight BU accountability. Fully accountable and drives culture of accountability, leads w/ influence. Ability to inspire CX, collaborate with, influence, large distributed teams w/ diverse skills. Collaborative and highly communicative, including with external parties.

Principal Full Stack Web Engineer

Nuance Communications
Greater Boston Area
1 week ago
The focus of this position will be developing frontend web applications, as well as cloud-based web services, for the new product. There will be opportunity to work on other areas of the product as well.   You will be working with an enthusiastic and highly skilled team in an international company. The team designing the new product is currently located in Vienna and Boston. Ability to communicate clearly and succinctly both in written and spoken English is a must. Experience working with a distributed team is a plus.

Technical Product Manager and Product Owner, Ambient Hardware

Nuance Communications
Greater Boston Area
1 week ago
Nuance is working on a groundbreaking program that transforms patient experiences in healthcare, using a combination of purpose-built hardware and conversational AI technology. The technical product manager and product owner of Ambient Hardware will be responsible for defining and managing our ambient hardware (“clinical smart speaker”) device, working collaboratively with our hardware development team and the larger R&D organization. As a product owner, you will define all the hardware and device software functional requirements, take a lead position in managing our relationship with 3rd party hardware design and manufacturing firms producing the unit, and ultimately take accountability for the success of the resulting hardware product.

Linux Driver Apps Software Engineer

Nuance Communications
Greater Boston Area
1 week ago
The Sr. Linux Driver & Application Software Engineer  will join a team of hardware and software developers to work on our Conversational AI product for hospitals and clinical offices worldwide.  You will use your experience with operating system internals/ Device Drivers and real-time software to bridge the gap between prototype hardware and applications utilizing Nuance's industry-leading speech and AI technology.  Also being an experienced software application developer, you will manage or contribute to sizable application software projects for proving out our technology.  You'll also perform tasks related to keeping the products, tools, and processes that you are responsible for secure.  All of your development work will contribute directly to commercialized solutions that will help drive Nuance's most visionary program forward.

Principal Salesforce Business Analyst

Nuance Communications
Greater Boston Area
1 week ago
In this role, you will be part of a dynamic team whose responsibility is managing the lifecycle of projects in our business systems environments. primarily participating and facilitating the CRM (Salesforce) business analysis, process definition and solution design for projects. These projects continue to expand the Salesforce.com (SFDC) footprint at Nuance – covering Direct and Channel Sales processes, Marketing, Legal, Technical Support and Professional Services, as well as any ancillary reporting. You will work with key users from different business groups to understand current business processes and business requirements, identifying areas that have opportunity to be improved and/or streamlined, and designing CRM solutions that meet the business need and are in line with industry best practices. Ideal candidates are highly motivated, like to take initiative and will possess excellent analytical, organizational and 

Global Cash Applications Associate- Automotive Division

Nuance Communications
Greater Boston Area
1 week ago
Monitors and verifies deposits to all global account receivable collections bank accounts. Daily identification and application of all cash receipts received including lockbox, ACH, EFT, wire transfers, etc. (average quarterly volume consists of 550 receipts against multiple invoices which includes 300 EFT, 200 Lockbox, and 50 credit card and other types of receipts). AR Cash Forecasting. DSO Report and Analytics. Company KPIs related to cash, collections, and billing. Provide Backup Coverage for: Customer account setup, Credit Limit and recommendations, North American AR Report Generation.

Senior Program Manager, Strategic Development Alliances

Nuance Communications
Greater Boston Area
1 week ago
The program manager of strategic alliances will coordinate all activities with 3rd party development partners. Example activities to be coordinated with the strategic partners include AI development planning, new technology evaluations, resource management, program KPI’s, IP management, and project escalations. This individual will take a lead role in managing and representing all work streams within the alliance, ensuring target outcomes are achieved. This individual will also bring strong strategic thinking to the alliance to steer the team towards a common goal and vision.

Senior Software Engineer

Nuance Communications
Greater Boston Area
1 week ago
The Senior Software Engineer will work with the Dragon Continuing Engineering team, primarily focused in providing engineering support to field escalations for Dragon Medical One and Dragon Medical Network Edition. Must be a self-starter and be able to witch between different customer escalations. Must be able to work independently and with multiple customers and teams, collaborate with end-users to find innovative solutions to problems and implement code fixes. Communicate technically with customers and internal teams.

Director, Business Operations- Automotive Division

Nuance Communications
Greater Boston Area
1 week ago
The Director,  Business Operations is a critical leader in delivering Financial Management and Program Management (PMO) Global Technology Solutions organization.  This group is delivering complex technology infrastructure programs/projects to meet the substantial growth of the business, most of which is currently in Azure or in the process of being migrated to Azure. This role is critical to aligning the GTS organization with R&D to provide software development lifecycle infrastructure and operations excellence.  Partner with Finance, Procurement, development and product management teams to ensure a robust business operation from proof of concept projects, to development to production.  Build, grow and manage a team of distributed program managers and business analysts to help set and market the operational strategy and foster a culture to expand our existing Azure cloud footprint, as well as lead the migration of new products to the Azure or other cloud infrastructure.  Lead, continuously communicate the financial forecasting, program and budget status/progress.   

Senior Security Analyst

Nuance Communications
Greater Boston Area
1 week ago
Summary: This position will join the Nuance Security team and work closely with the divisions and other IT staff to support and manage the schedule and execution of customer required audits, third-party audits and assist with certifications. Works alongside development, operations, and IT management to understand existing solutions and provide advice in control implementation. The individual will work with the divisions for remediation efforts and overall compliance with operational standards and build compliance programs including detailed exception reporting and monitoring requirements. Will assist with compliance testing documentation across all domains for HITRUST, ISO27001, SOCII, and other compliance requirements as needed.

Senior Security Analyst

Nuance Communications
Greater Boston Area
1 week ago
Summary: This position is responsible for key aspects of Nuance’s security governance and compliance program within the divisions. Works alongside development, operations, and IT management to understand existing solutions and provide advice in control implementation. The individual will work with the division to evaluate the design and effectiveness of the control environment, both operational and technical, develop trending for remediation efforts and overall compliance with operational standards, and build compliance programs including detailed exception reporting and monitoring requirements. Will plan and lead compliance testing controls assessment and documentation across all domains for HITRUST, ISO27001, SOCII, and other compliance requirements as needed.

Solutions Marketing Senior Manager

Nuance Communications
Greater Boston Area
1 week ago
Summary: As a critical member of the Solutions Marketing team, the Solutions Marketing Manager will be responsible for collaborating with solution line leaders to define market requirements, messaging and positioning for Nuance’s healthcare solutions portfolio; driving the integrated go-to-market plans for these solutions; supporting new product launches; and providing assistance across the Solutions Marketing team.

Principal Program Manager

Nuance Communications
Greater Boston Area
1 week ago
The Program Manager will serve as a leader playing an integral role in the future of the Nuance Enterprise Division by driving a strategic set of business programs to accelerate the optimization and growth of Nuance Enterprise globally. In this role, you will work across the organization with key business leaders leveraging the skills and knowledge of program management and business transformation to lead and deliver on the strategic divisional objectives.

SEC Reporting Manager- Automotive Division

Nuance Communications
Greater Boston Area
1 week ago
Reporting to the Assistant Corporate Controller, the SEC Reporting Manager oversees all facets of Nuance quarterly and annual external reporting. This highly visible leadership role manages the filing calendar, consolidates all required inputs, prepares documents, and coordinates the review process to facilitate prompt, correct, and complete reporting. Additionally, this role serves as a primary technical resource for Nuance Accounting, providing research and guidance on matters related to GAAP compliance and changes in Accounting Standards. Finally, this position, in cooperation with the Corporate Controller, oversees the Nuance internal control management self-assessment process, including the design, execution, and evaluation of the effectiveness of internal controls.

Principal Product Manager – Intelligent Engagement Platform & Live Chat

Nuance Communications
Greater Boston Area
1 week ago
Summary: Nuance is redefining platforms for Digital transformation with NDEP (Nuance Digital Engagement Platform) that enables live, virtual and proactive omni-channel engagement. The Principal Product Manager will take the lead to define the evolution of this award-winning platform to create new ROI opportunities for clients looking for a single platform, powered by Conversational AI, to drive intelligent engagement with their consumers. This requires an in-depth understanding of contact center operations, including desired agent and supervisor experiences.

Principal Product Manager – Innovation & Partnership

Nuance Communications
Greater Boston Area
1 week ago
Summary: Innovation is a critical element to our Digital differentiation, and this product manager will ensure that take advantage of internal and external solutions that are driving value in Intelligent Engagement. Also key to the Nuance strategy is to deliver more of our solutions via partners, and this person will identify and nurture critical partnerships, then ensure that we have the necessary APIs, SDKs, packages, and infrastructure to grow revenue through the partner channel. This role requires working closely with cross-functional teams to understand market needs and opportunities, manage product requirements, author user stories, and support new product introductions with internal and external stakeholders.

Privacy Compliance Manager

Nuance Communications
Greater Boston Area
1 week ago
Summary: This is a non-attorney privacy compliance specialist based in Burlington that will be responsible for overseeing the implementation, maintenance of, and adherence to the organization’s HIPAA policies and procedures covering the access, use and handling of patient health information in compliance with federal and state laws and the healthcare organization’s information privacy practices.

Patent and Technology Transactions Counsel

Nuance Communications
Greater Boston Area
1 week ago
The position is responsible for designated IP functions with a focus on patent portfolio management and technology transactions.  You will be responsible for assigning and managing patent preparation and prosecution matters to assure it meets the company’s standards of quality, timeliness and cost.   Management of patent disclosure process with research and engineering, and of patent applications in a variety of technology areas; Patent portfolio management- conduct strategic analysis of company patent portfolio; Negotiate strategic software licenses, SaaS, alliance, and strategic partnership agreements for software, content, data, technologies and services to be used by the company on an ongoing basis or be integrated or incorporated into company offerings; Assist with all technology and IP contracting aspects of mergers & acquisitions, including due diligence support and negotiation of IP related matters in key M&A agreements, research partnerships and other transactions; and Managing various legal projects and other duties as assigned.

Principal Research Scientist

Nuance Communications
Greater Boston Area
1 week ago
As a Principal Research Scientist in the ASR Research group, the candidate will perform algorithmic research on production-scale datasets with the aim of optimizing accuracy, speed and scalability, primarily for end-to-end ASR systems powering Nuance products. This will include research into neural network architectures, ([un/semi-]supervised) training / adaptation algorithms, and data processing / augmentation.

Software Release Engineer

Nuance Communications
Greater Boston Area
1 week ago
Summary: The Software Release Engineer works with a team of developers, QA and documentation staff in the development and maintenance of Dragon Applications. The candidate will be a self-starter and will work on multiple deliverables with dynamic schedules.

Forensic Software Engineer

Nuance Communications
Greater Boston Area
1 week ago
Reporting to the Sr. Director of BOS Engineering and DevOps, the Forensic Software Engineer will have a strategic position, helping to refine and refactor many technology solutions and infusing both a design and developer-centric ethos within the organization. This position requires excellent written communication skills, creativity, a strong working and conceptual understanding of software and service development and delivery, the experience necessary to take in existing products, assess their functionality and performance, create a plan to optimize all aspects of the software and underlying platform, and then roll up your sleeves and execute the plan.

Sr. Product Owner– Computer Assisted Physician Documentation (CAPD)

Nuance Communications
Greater Boston Area
1 week ago
The Sr. Product Owner is a critical leader for the product delivery team at Nuance Healthcare. They are responsible for defining user stories and prioritizing the team backlog. Though they belong to the Product Management function, they are collocated with their scrum team(s), for which they will serve as the “customer proxy” to define and prioritize stories in the team backlog. They will work closely with the Product Manager, who is responsible for managing the program backlog; interfacing with the customer; and identifying market needs. The candidate will be a self-starter and will work on multiple deliverables with dynamic schedules.

Technical Account Manager

Nuance Communications
Greater Boston Area
1 week ago
The Technical Account Manager owns the overall technical relationship for our Connected Services customers from onboarding through post-launch support.  Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services.  Ensure best practices are being followed for all deployments, and work with internal and external teams to ensure customer's SaaS implementation is deployed successfully.  The position reports directly to the manager of the Technical Account Management team and up through the Connected Professional Services team.

Site Reliability Engineering Manager

Nuance Communications
Greater Boston Area
2 weeks ago
The Site Reliability team keeps the Dragon Medical One cloud and our customers protected. The team uses innovation by continually improving, developing or expanding feature enhancements that enable early detection, automated probable root cause identification, and rapid resolution. We partner to help Product Teams build systems that are resilient, as well as providing the support, engagement, and contribution to identifying and solving resiliency gaps to ensure that service availability remains optimal.

Sr. Software Engineer

Nuance Communications
Greater Boston Area
2 weeks ago
The Sr. Software Engineer will work with advanced development team who are developing the new Voice Assistance Conversational IA products for healthcare professionals. The candidate will be a self-starter and will work on multiple deliverables with dynamic schedules in an Agile Scrum environment.

Sales Development Representative

Nuance Communications
Greater Boston Area
2 weeks ago
The Sales Development Representative will drive new and existing business in a named accounts territory through strong solution selling skills in addition to managing long standing customer relationships, reporting to the Director of Strategic accounts. Must have successful track record of independent selling, selling as a team leader and strong understanding of the Nuance portfolio of solutions.

Manager of Enablement Technology Solution

Nuance Communications
Greater Boston Area
3 weeks ago
The Manager for Enablement Technology Solutions is a critical leadership role within the Customer Success Enablement team. The role is responsible for enabling the CSO organization cross functionally to deliver a single customer experience with scalable, flexible, technology-driven learning solutions. The Enablement Technology Solutions Manager will deliver just-in-time solutions to allow customers to access learning how, when and where they need it, including: integrated/in-product learning.

Senior Director of Application and Infrastructure Security

Nuance Communications
Greater Boston Area
3 weeks ago
Summary: Reporting to the Chief Information Security Officer, the Senior Director of Application and Infrastructure Security is a business/technology executive who will be responsible for providing leadership in a comprehensive Information and Product Security program and ensuring compliance. This leader will bring hands-on as well as strategic thought leadership at the Nuance executive level regarding security, technology and products. They will create strong partnerships across business units and functional groups to deliver competitive advantage and provide organizational leadership as they drive Nuance and organizational initiatives across the company.

Senior Agile Software Engineer

Nuance Communications
Greater Boston Area
3 weeks ago
The position-holder is expected to be a generalizing specialist who is skilled in a wide range of software development areas ranging from client/server, database, user interface programming to software testing, test automation skills. The successful candidate must be highly collaborative and have experience in agile software development (scrum, TDD, CI). This person will be responsible within the team to ensure the timely delivery of a potentially shippable product at the end of sprints. A high degree of self-organization capabilities is expected from the candidate.

Healthcare Engineering Manager

Nuance Communications
Greater Boston Area
3 weeks ago
Summary: Engineering manager focused on client and server component development for real-time speech recognition applications hosted in the Microsoft Azure cloud. Tasks include REST API definition/implementation, web service development/consumption, in-memory data storage architecture, and deployment concepts, such as global load balancing, fail over, micro services and distributed databases. Develop multi-platform SDKs for integration into Nuance products and for distribution to development partners. Position reports to Director of Engineering.

Senior QA Engineer

Nuance Communications
Greater Boston Area
3 weeks ago
Senior QA Engineer focused on testing mobile applications, desktop applications and SDKs in the Healthcare industry. The selected candidate will be responsible for documenting, developing and executing test cases for Healthcare Mobile products. Additionally, the candidate will be required to work with other members of the development and QA teams using the Agile software development process. The candidate should have strong testing and troubleshooting skills, a quick learner and willing to take on new challenges. The candidate should also have experience running automated tests and migrating manual test cases to an automation framework.

Senior HR Business Partner

Nuance Communications
Greater Boston Area
3 weeks ago
Reporting to the Director of Human Resources for the Nuance Healthcare organization, and based in Burlington, MA you will play an integral role in supporting our leaders and employees during a period of dynamic growth and opportunity. .   You will partner with key leadership to define the HR people and development strategy while delivering human resources client support focused on building a best in class employer brand during a time of rapid change and growth.

Account Executive, Ambulatory Surgical Center - Northeast

Nuance Communications
Greater Boston Area
3 weeks ago
The Account Executive (AE), Ambulatory Surgical Center is responsible for an assigned territory selling the value proposition for Nuance’s Provider Solutions healthcare solutions into the independent Ambulatory Surgery Center market. The AE is expected to create and foster relationships with the Executives, Owners, and Doctors involved with the facilities. Experience working in a matrixed environment to deliver comprehensive solutions to the healthcare marketplace is a prerequisite.

Senior Product Manager

Nuance Communications
Greater Boston Area
3 weeks ago
In this highly visible role as a Senior Product Manager, you will be responsible for driving the product strategy in support of Nuance’s market leading Conversational AI portfolio.  It is an exciting time to be involved with speech recognition, virtual assistants and cognitive AI solutions, as the technology is being rapidly adopted across varied markets for diverse use cases.  We are looking for an experienced product manager with industry and technical knowledge, who will take full ownership of developing overall product strategy, defining a compelling roadmap and successfully execute to deliver results for a growing solution portfolio.  The ideal candidate must demonstrate a willingness to work on complex initiatives and effectively manage multiple projects with competing priorities. This individual should have excellent problem-solving, analytical and decision-making skills, along with strong interpersonal and communication skills.  We are looking for a creative, out of the box thinker who is looking for growth opportunities.

Product Owner– Computer Assisted Physician Documentation (CAPD)

Nuance Communications
Greater Boston Area
3 weeks ago
The Product Owner is a critical leader for the product delivery team at Nuance Healthcare. They are responsible for defining user stories and prioritizing the team backlog. Though they belong to the Product Management function, they are collocated with their scrum team(s), for which they will serve as the “customer proxy” to define and prioritize stories in the team backlog. They will work closely with the Product Manager, who is responsible for managing the program backlog; interfacing with the customer; and identifying market needs. The candidate will be a self-starter and will work on multiple deliverables with dynamic schedules.

Project Planner

Nuance Communications
Greater Boston Area
3 weeks ago
The project planner handles project intake, and resource assignment for all project resources in Technical Services, Consulting Services, and the EPO. They collaborate with Sales Support to ensure implementation teams have the information they need to begin the project in a timely manner. The project planner works with CSO management to make sure the appropriate resource is assigned to the project. 

Accounts Receivable Lead Specialist- Nuance Automotive Division

Nuance Communications
Greater Boston Area
3 weeks ago
Position needed for establishing and monitoring customer credit, new customer file account creation and fill the North American accounts receivable customer collections role. As an Accounts Receivable Specialist, the major duties are processing all new customer account records, establish and maintain credit levels, maintain collection notes, bad debt reviews, and global AR report generation

Director, Business Operations- Automotive Division

Nuance Communications
Greater Boston Area
3 weeks ago
The Director,  Business Operations is a critical leader in delivering Financial Management and Program Management (PMO) Global Technology Solutions organization.  This group is delivering complex technology infrastructure programs/projects to meet the substantial growth of the business, most of which is currently in Azure or in the process of being migrated to Azure. This role is critical to aligning the GTS organization with R&D to provide software development lifecycle infrastructure and operations excellence.  Partner with Finance, Procurement, development and product management teams to ensure a robust business operation from proof of concept projects, to development to production.  Build, grow and manage a team of distributed program managers and business analysts to help set and market the operational strategy and foster a culture to expand our existing Azure cloud footprint, as well as lead the migration of new products to the Azure or other cloud infrastructure.  Lead, continuously communicate the financial forecasting, program and budget status/progress.   

Brand Marketing Content Manager

Nuance Communications
Greater Boston Area
3 weeks ago
The Brand Marketing Content Manager will scope, plan and deliver content and assets that tell the Nuance story, collaborating with our creative team, technologists, and other marketers throughout the business. The successful candidate will thrive in a fast-moving, dynamic environment and consistently demonstrate flexibility, positivity, and professionalism. This is a full-time position based in our global headquarters in Burlington, MA.

Senior Data Scientist

Nuance Communications
Greater Boston Area
3 weeks ago
The Senior Cloud Data Engineer is responsible for the analysis of the Dragon Medical One cloud software and services. Contributing as part of the quality engineering team, the engineer will be interacting with peers in Europe, India and the US as with the DevOps team in Europe and the US. This role reports to the Director of Quality Engineering.

Senior Visual Designer

Nuance Communications
Greater Boston Area
3 weeks ago
The Senior Visual Designer will have experience with multiple forms of graphic design, with emphasis on executive/customer presentations and marketing collateral, and be eager to turn complicated concepts into simple, elegant design solutions. We’re looking for a thoughtful and enthusiastic multi-talented designer who’ll take a proactive approach to visual storytelling and effectively collaborate with other creatives, marketers, communicators and business leaders. As a member of the dynamic, creative Brand + Digital Marketing team, the Senior Visual Designer will operate autonomously to ensure impactful, on-schedule, on-budget project delivery.

Senior Java Software Engineer - AI/Healthcare

Nuance Communications
Greater Boston Area
3 weeks ago
As a Senior Java Software Engineer in the CLU Application group, you will work with a team of developers, QA and documentation staff to develop and maintain our Healthcare Applications.  You will be a self-starter and work on multiple deliverables with dynamic schedules.  Tasks include implementing customer interfaces and product workflows, coordinating Azure deployments, integrating new technology from other R&D teams or third parties, and supporting products already in deployment.