Jobs at Smartsheet
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Senior Site Reliability Engineer

Smartsheet
Greater Boston Area
5 hours ago
Smartsheet is looking for a Site Reliability Engineer to join our Site Reliability Engineering Team. In this position you will directly impact the reliability and performance of our critical production application; supporting 24/7 delivery to over 70,000 customers worldwide. You will work directly with our development teams to improve application security, availability and performance. We operate our products across both our own data centers, and public cloud providers, such as AWS. Our team owns critical business services like networking and computing infrastructure.

Software Development Engineer

Smartsheet
Greater Boston Area
8 hours ago
Smartsheet is looking for our next Software Development Engineer to join the quickly growing Boston engineering team. Our business is built on finding top grade talent and getting out of their way while they build and improve our award-winning Software as a Service (SaaS) offering for collaborative work and project management. Our software team is small, highly efficient, and results...

Commercial Sales Engineer

Smartsheet
Greater Boston Area
1 day ago
Smartsheet is looking for a proven Sales Engineer who will provide technical leadership throughout the inside sales process. You will serve as a trusted solution and technical advisor during the sales process and provide expertise that ensures successful Smartsheet deployment and adoption. For the right candidate, this is a career-defining opportunity to join us at a critical moment and truly...

Principal Software Development Engineer

Smartsheet
Greater Boston Area
1 day ago
Guide and mentor team members regarding architecture and best practices. Review and coach team on project designs for design review presentations. Ensure all projects that affect the live site are presented in design review. Ensure all projects that have a system impact undergo a deployment review. Influence technical direction of the group. Initiates, leads and delivers significant improvements in the effectiveness of engineers across multiple teams. Brings teams together, finds and promotes solutions when issues inhibit effectiveness of multiple teams.

Software Development Engineer in Test

Smartsheet
Greater Boston Area
4 days ago
Own, design, document, and execute test plans. Work effectively with Development, Product Management, and Infrastructure Engineering. Be a customer advocate. Design and implement various tools for efficient testing. Adopt and establish best engineering practices for the team.

Learning Consultant

Smartsheet
Greater Boston Area
4 days ago
Smartsheet is seeking an experienced sales coach with experience as a top sales professional, developing others to sales success and delivering sales training content as the Learning Consultant. The ideal candidate will have 3+ years of sales and sales leadership experience. This essential role is part of the Sales Support team and will report directly to the Director of Sales Enablement in our Boston Office.

Product Trainer

Smartsheet
Greater Boston Area
4 days ago
Smartsheet is looking for an experienced technology trainer to build, refine and deliver training sessions to our customers. For the right candidate, this is a career-defining opportunity to join Smartsheet at a critical moment and have a significant impact. This important role is part of the Professional Services team and is based at Smartsheet corporate offices in Boston, MA. As a Product Trainer, you will work with Smartsheet customers to deliver training on the Smartsheet product in a variety of ways including delivering virtual training, in person and on-site training. Becoming a Smartsheet subject matter expert is an absolute must, and you’ll use that expertise to create and deliver both standardized and custom trainings. Smartsheet is a high growth SaaS company with thousands of organizations and millions of users in 160 countries experiencing substantial value from the use of the innovative Smartsheet platform. Company leadership is comprised of executives with deep experience and demonstrated success in the software industry.

Database Engineer

Smartsheet
Greater Boston Area
5 days ago
We are currently looking for a Database Engineer to join our Database Engineering Team. In this position, you will directly impact the reliability and performance of our critical production database systems; supporting 24/7 delivery to over 70,000 customers worldwide. This position will report directly to the Sr Manager, Database Engineering. The best candidates are able to defend their actions and decisions: "we do it this way because that's the way we've always done it" isn’t going to fly here. We want people who have the mindset that anything is open for questioning and there's always another layer to dig. We are solving hard problems! We're in a high growth stage and now is the best time to join our team.

Director, Customer Success, East/EMEA

Smartsheet
Greater Boston Area
6 days ago
As Director of Customer Success (East/EMEA), you will oversee our Commercial Customer Success teams in our Boston & London offices. This person will work to support growth in both offices, determine the needs of the team and our customers to enable the continual rapid growth at Smartsheet. This is a critical role that will have exposure and influence at the executive level internally and externally. The right person will be responsible for uncovering new opportunities and executing on solutions to grow and improve our business. This position is based in Smartsheet Offices in Boston, MA and will report to the Sr. Director of Customer Success & Solution Services.

Sales Trainer, Commercial Sales

Smartsheet
Greater Boston Area
6 days ago
An accomplished Inside Sales Trainer with a passion for coaching and training will be responsible for delivering productivity programs to Smartsheet Sales Representatives, live and virtually, in the areas of Smartsheet’s sales process, sales messaging, sales tools, and other specialized content. Develop sales representatives (in a 1:1 and 1:Many environment) through role-play and real-time observation, focused feedback, skill gap analysis, and coaching that improve sales competence, sales confidence and executive level selling while making them productive faster. Partner with sales leadership to provide on-going communication regarding aptitude and performance, and identify and execute on key strategic and development initiatives for the field. This position requires an individual that is results oriented and passionate about helping sales exceed sales targets.

Strategic Sales Representative

Smartsheet
Greater Boston Area
6 days ago
Smartsheet is looking for a high energy, dynamic Strategic Sales Representative to work with our Strategic Accounts. Responsibilities will include engaging customers and partnering with Account Executives in the execution of account strategies and sales opportunities to drive growth in our largest accounts. The successful applicant will show a strong desire to own each customer engagement.

Client Development Manager

Smartsheet
Greater Boston Area
6 days ago
Smartsheet is seeking an experienced sales professional to join our team as a Client Development Manager. The ideal candidate will have a history of over performance in quota attainment and developing customer accounts. This important role is part of the Sales team and is based at Smartsheet in Boston, MA and reports to the Commercial Sales Manager. 

Senior Software Development Engineer

Smartsheet
Greater Boston Area
6 days ago
Smartsheet is looking for our next Senior Software Development Engineer to join the quickly growing Boston engineering team. Our business is built on finding top grade talent and getting out of their way while they build and improve our award-winning Software as a Service (SaaS) offering for collaborative work and project management. Our software team is small, highly efficient...

Senior Software Development Engineer

Smartsheet
Greater Boston Area
6 days ago
Smartsheet is looking for our next Senior Full Stack Software Development Engineer (SDE) to join the development team. Our business is built on finding top grade talent and getting out of their way while they build and improve our award winning Software as a Service (SaaS) offering for collaborative work and project management. Our software team is small, highly efficient, and results...

Manager, Customer Success

Smartsheet
Greater Boston Area
6 days ago
As Manager of Customer Success, you will manage a team of Customer Success Managers and partner with the Director of Customer Success & Implementation Services to execute on the overall team vision. You will collaborate with Sales and Marketing to help drive growth of our business. This role is responsible for driving successful product usage, customer value, and retention.

Manager, Consulting

Smartsheet
Greater Boston Area
1 week ago
Smartsheet is looking for a Manager of Consulting who will lead and inspire a robust team of Consultants and Architects. This person will manage the operational aspect of their respective regional teams. In addition to managing full business operations, the Manager will have responsibility for business development, process review/improvement/creation, work qualities, and be intentional in coaching and leading future leaders of the organization.

Commercial Sales Manager, Client Development

Smartsheet
Greater Boston Area
1 week ago
Smartsheet is currently seeking a Commercial Sales Manager to hire, coach and lead a team of up to ten Client Development Managers. As an Commercial Sales Manager, you will be responsible for overseeing a team responsible for closing new deals in existing accounts and driving them toward achieving monthly, quarterly and yearly revenue and bookings goals.

Customer Success Manager

Smartsheet
Greater Boston Area
1 week ago
Smartsheet is looking for a proven Customer Success Manager to manage a set of large accounts in order to help drive a high level of customer satisfaction, successful product use, and customer retention. You will serve as the primary point of contact for key customers, understand customer success criteria, address questions, resolve issues and over time serve as a trusted Smartsheet...

Senior Manager, Customer Success - East/EMEA, Strategic Accounts

Smartsheet
Greater Boston Area
1 week ago
As Sr. Manager of Customer Success (East/EMEA), you will oversee our CSMs working in our Boston, London and field locations on the East Coast. You will partner closely with other Smartsheet leaders across Customer Success, Sales, Support, Professional Services, Marketing and Product to drive strong usage, retention, and growth.

Principal Product Manager, Payments and Licensing

Smartsheet
Greater Boston Area
1 week ago
You will take on a critical role in a collaborative environment, demonstrating every day your obsession with customer experience and determination to deliver a great product. Your success will be measured on improvements to critical success metrics, revenue targets, user engagement and happiness, your ability to drive initiatives from concept through completion, ability to deep dive into problems and come up with feasible outcomes and your collaboration skills working with customers, partners and colleagues.

Senior UX Researcher

Smartsheet
Greater Boston Area
1 week ago
You will be the first Smartsheet UX Researcher working in the fast-growing Boston office. You will own and coordinate end-to-end UX Research work for three product pillars developed in Boston.  You will work with design, product management, and engineering to build a product that is changing the way people work, and with product marketing to explain the value to customers. You will partner with customer success, consulting, training, and the rest of the organization to synthesize what others know and drive your insights to other teams.  You will have a strong point of view on what customers need and what the product needs to do to address these needs. You will lead 1-2 strategic research initiatives that go beyond the immediate needs of the product pillars you work with, pushing the company to anticipate customer needs, not just react to them. 

Sales Trainer

Smartsheet
Greater Boston Area
1 week ago
An accomplished Inside Sales Trainer with a passion for coaching and training will be responsible for delivering productivity programs to Smartsheet Sales Representatives, live and virtually, in the areas of Smartsheet’s sales process, sales messaging, sales tools, and other specialized content. Develop sales representatives (in a 1:1 and 1:Many environment) through role-play and real-time observation, focused feedback, skill gap analysis, and

Solution Implementation Manager

Smartsheet
Greater Boston Area
1 week ago
As a Customer Implementation Specialist, you will work closely with the Sales, Customer Success, Training and Consulting teams to ensure the plan for launch is successful and deployed within the first 2 months of engagement with Smartsheet. Within this role you will be considered the Subject Matter Expert pertaining to advanced Smartsheet functionalities in order to propose trainings, launch...

Manager, Solution Services

Smartsheet
Greater Boston Area
1 week ago
Smartsheet is looking for a proven leader to help build, operate, and scale our Solution Services team in Boston. The right candidate is an experienced manager with a proven ability to create strong implementation programs to drive the customer adoption lifecycle for both large and small organizations, at scale. As Manager, Solution Services, you will build and oversee a team of Solution Implementation Managers. You will be responsible for the

Solutions Consultant

Smartsheet
Greater Boston Area
1 week ago
As a Solutions Consultant, you will work with Smartsheet customers and partners on engagements to convert business requirements into Smartsheet solutions. Within this role you will be considered the Subject Matter Expert pertaining to advanced Smartsheet functionalities in order to propose solutions for use cases across different industries and business groups. The right candidate is...