Jobs at Toast
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Senior Systems Integration Engineer

Toast
Greater Boston Area
10 hours ago
+45
Toast Overview: We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to

Product Security Architect

Toast
Greater Boston Area
21 hours ago
+45
Toast is looking for a hands-on leader to join our Product Security team as the Product Security Architect, reporting to the CTO. The Product Security team at Toast is focused on ensuring that Toast is the most secure platform for restaurants to entrust with their critical data and business operations. As the leader of this team, you will define and drive the evolution of Toast's product security architecture. You will collaborate with Product Management, Engineering and DevOps to design and execute our strategic and tactical security initiatives. You will work with peers in Corporate IT Security and Compliance to ensure company wide security and compliance objectives are met.

Social Media Manager

Toast
Greater Boston Area
1 day ago
+45
As one of the fastest growing Software-as-a-Service platforms in North America, Toast is a Google Ventures backed company that is revolutionizing the $800B restaurant industry. Founded in 2012 and launched in 2013, Toast was recently recognized as the 3rd fastest growing software company on the Deloitte Fast 500 and named to the Forbes Cloud 100. By embracing our customer community, Toast has developed a restaurant management platform that is

Creative Director

Toast
Greater Boston Area
1 day ago
+45
As one of the fastest growing Software-as-a-Service platforms in North America, Toast is a Google Ventures-backed company that is revolutionizing the $800B restaurant industry. Founded in 2012 and launched in 2013, Toast was recently recognized as the 3rd fastest growing software company on the Deloitte Fast 500 and named to the Forbes Cloud 100. By embracing our customer community, Toast has developed a restaurant management platform that is

Manager, Release and Quality Engineering

Toast
Greater Boston Area
1 day ago
+45
Reporting to the Director, Business Systems, the Manager, Release and Quality Engineering will provide oversight and execution of quality assurance and release automation initiatives for Toast’s Business Systems team. The Manager, Release and Quality Engineering will supervise a team of QA Engineers responsible for ensuring the quality and stability of all applications within the Business System’s portfolio. The role will also work closely with his/her peers within business systems to establish standards and best practices around release management and release automation and enforce good practices around Agile software development.

Sales Recruiter

Toast
Greater Boston Area
1 day ago
+45
Toast consistently adding 15+ team members per month. As a member of the Toast Sales Recruiting team, you will be responsible for bringing in candidates that are top notch Inside and Field Sales position across the United States. We have built a recruiting team that is metric driven and focuses on closing the best candidates in the market. You will be part of a collaborative team environment and a strong service-oriented culture that ensures delivery of efficient, effective, quality driven service to internal customers of Toast.

Inside Sales Representative, Payroll

Toast
Greater Boston Area
1 day ago
+45
As a Payroll & Labor Sales Representative, you will be part of a new and growing team at Toast. This person wants to be part of a team that is transforming the way restaurants manage and connect with their employees. You will help Toast find, build relationships with, and sign up new customers. Your primary goal will be to generate leads, develop an account portfolio and meet both monthly and quarterly quotas by selling Toast’s Payroll & Labor suite to the SMB market. If you like mobile technology, have experience in the restaurant or payroll industry, and can communicate clearly, effectively, and persuasively, join us.

Senior Product Marketing Manager - Mid Market/Enterprise

Toast
Greater Boston Area
1 day ago
+45
The Toast Product Marketing team is responsible for bringing to life the value, differentiation and proof points of our offering. Each product marketing manager is responsible for being a market expert, cultivating our buyer personas and being a champion of our prospects’ needs to help shape our strategic marketing campaigns, sales strategy and product roadmap. In this role you will be responsible for managing a growing segment for Toast. You will need to be an entrepreneurial self-starter and someone who has strong interpersonal skills with a proven track record building strong partnership across sales, marketing and product.

Associate Project Manager

Toast
Greater Boston Area
1 day ago
+45
Toast Overview:  Toast is a rapidly growing startup building the first all-in-one restaurant management software platform. Toast’s Android tablet based system helps restaurants operate more efficiently and connect with their customer base in new and innovative ways. We’re growing fast and have a customer base comprised of cafes, restaurants, bars and nightclubs across the country. We work hard and care about our customers’ success and we have a

Salesforce QA Engineer

Toast
Greater Boston Area
1 day ago
+45
Gather and analyze requirements from business teams and stakeholders to determine QA needs for all Salesforce change requests. Draft testing designs, regression test plans, and other QA related documents. Implement, improve and maintain new and legacy testing classes/suites for both the Developer and Administrator teams. Build UI testing scripts using tools such as Provar or Selenium to test functions not covered by test classes. Develop and automate application end-to-end or unit testing framework (in Production and UAT orgs) to maintain stability during continuous integration. Lead weekly & monthly release regression test cycles. Collaborate and establish an automated pipeline for production level releases in Salesforce. Identify platform issues and craft proactive technical resolutions and communication plans to remedy.

Inside Sales Representative (Bilingual - Spanish/English speaking)

Toast
Greater Boston Area
1 day ago
+45
As an Inside Sales Representative, you will be part of a team that is transforming the way restaurants operate. You will help Toast find, build relationships with, and sign up new customers. Your primary goal will be to generate leads, develop an account portfolio and meet both monthly and quarterly quotas by selling Toast products and services to the SMB market. If you like mobile technology, have experience in the restaurant industry, and can communicate clearly, effectively, and persuasively, join us. 

National Manager, Restaurant Success

Toast
Greater Boston Area
1 day ago
+45
This person will work with other Restaurant Success, Customer Success, Sales, and company leaders to provide an exceptional customer experience across the Toast product suite after the sales cycle is closed. This person’s team will be tasked with providing strategic and consultative account management expertise to a portfolio of customers, while driving revenue growth, revenue retention, and operational efficiency initiatives to improve customer health, product adoption, and customer retention.

Accounting Manager

Toast
Greater Boston Area
1 day ago
+45
The Accounting Manager/Director will primarily be responsible driving the month-end process, reconciliation review, and enhancement of financial statement preparation and internal review process. This position is also accountable for the ongoing oversight of process improvement margin analysis, and tracing costs back to underlying activities. The ideal candidate should have substantive knowledge of generally accepted accounting principles, practices, processes, and procedures and will be involved in laying the foundation of a scalable accounting function.

Staff Accountant

Toast
Greater Boston Area
1 day ago
+45
The Staff Accountant will assist in the accounting operations of the company by helping us with various general ledger activities while helping to streamline vital accounting practices. We are looking for candidates with an accounting or finance degree and experience in at a high–growth technology company. This is an important role with high visibility throughout the organization.

Senior Software Engineer, Cash Management & Payroll

Toast
Greater Boston Area
1 day ago
+45
Toast is looking for a Senior Software Engineer to play a meaningful role on the team responsible for our Labor and Payroll workflows. Our team is as full stack as you can get, working on features on our Android tablets (Java/Kotlin), backend server code (Java), frontend UIs (React/Play/pure JS), and external APIs driven by Dropwizard microservices. That means that there are always opportunities to learn as we make an impact on our customers’ experience across Toast.  Help design full-stack features for our up-and-coming Payroll product, dive deep into Android to improve our in-restaurant labor experience, and be one of the first to break our monolithic codebase into focused microservices. A restaurant’s employees are a critical part of every restaurant, and we need your help to revolutionize our management tools that are used by thousands of restaurants and hundreds of thousands of employees every day.

Hardware Engineering Program Manager

Toast
Greater Boston Area
1 day ago
+45
Toast is looking for an experienced Hardware Engineering Program Manager to join our fast growing hardware product development team. This person will be responsible for navigating all stages of the hardware product life cycle, from design and development to roll out and continued support of all Toast hardware products. The ideal candidate will have hands on technical experience with hardware development (Mechanical and Electrical Engineering related products), a deep understanding of project management methodologies and the ability to coordinate complex, technical efforts across a wide range of internal teams. Prior experience with developing Android devices is preferred.

Manager, Business Development Representatives

Toast
Greater Boston Area
1 day ago
+45
Toast is seeking a highly motivated and talented Outbound Business Development Manager that will hire, develop, coach, and train a driven team of individuals early in their careers to become world-class sales professionals. The Outbound Business Development team is one of the first interactions our prospective customers have with Toast and is a key driver of our success.

Director of Product Management, Digital Ordering

Toast
Greater Boston Area
1 day ago
+45
The Senior PM will be responsible for creating new experiences that empower restaurants to leverage the full power of digital ordering while also advancing our existing, high-growth digital ordering offerings. This is a highly unique opportunity to contribute to the early growth of a major new strategic area that could significantly impact Toast’s future growth. We are looking for exceptional candidates with a track record of independently defining, developing, launching, and scaling new B2B software products in the restaurant and hospitality industry.

Enterprise Mid Market Associate Restaurant Success Manager

Toast
Greater Boston Area
2 days ago
+45
The Associate Enterprise/Mid-Market Restaurant Success (ARSM) will operate as a key customer advocate for his/her assigned accounts, driving customer satisfaction across his/her territory. This position will be responsible for key performance indicators of their assigned ~30 Enterprise/Mid-Market level customers. KPIs include customer NPS, expansion revenue, retention, and referral revenue. The ARSM will own a defined geographic territory of highly valuable customers. Pivotal to this role is a strong ability to understand customer empathy and to drive a high level of customer satisfaction across their customer base. This is a key role within the business and the employee will proactively engage in the on-going management of their accounts including the topics related to customer satisfaction, feedback on the solution and driving value from our services.

Sales Enablement Trainer

Toast
Greater Boston Area
2 days ago
+45
We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on

Executive Assistant

Toast
Greater Boston Area
2 days ago
We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on

Enterprise/Mid Market Services Manager

Toast
Greater Boston Area
2 days ago
In this role you will provide direct operational leadership and oversight of the Enterprise and Mid-Market segments of the Implementation, Configuration and Services Delivery functions. This person will work with Restaurant Success, Customer Success, Sales and other company leaders to provide an exceptional customer experience across the Toast product suite from the close of the Sales Cycle to the handoff to Account Management. This person’s

Director of IT & Security Operations

Toast
Greater Boston Area
2 days ago
Toast Overview:  Toast is a rapidly growing startup building the first all-in-one restaurant management software platform. Toast’s Android tablet based system helps restaurants operate more efficiently and connect with their customer base in new and innovative ways. We’re growing fast and have a customer base comprised of cafes, restaurants, bars and nightclubs across the country. We work hard and care about our customers’ success and we have a

FP&A Business Systems Analyst

Toast
Greater Boston Area
2 days ago
Toast Overview:  Toast is a rapidly growing startup building the first all-in-one restaurant management software platform. Toast’s Android tablet based system helps restaurants operate more efficiently and connect with their customer base in new and innovative ways. We’re growing fast and have a customer base comprised of cafes, restaurants, bars and nightclubs across the country. We work hard and care about our customers’ success and we have a

Accounts Receivable Manager

Toast
Greater Boston Area
2 days ago
The Accounts Receivable Manager will report to the accounting manager and is responsible for the oversight of all collections operations. This role requires extensive cross functional collaboration amongst teams, substantial amounts of judgement, and the ability to create and deliver on an aggressive collections plan, while driving a daily process to improve efficiencies at a fast growing company. This role is highly visible and will involve interaction with both our customers and employees throughout the entire company.

Revenue Accountant

Toast
Greater Boston Area
2 days ago
The Revenue Accountant will report to the accounting manager and is responsible for understanding data flows between internal systems and their overall impact on the financial statements. This is a challenging, highly visible role that requires problem solving and the ability to record complex transactions.

Senior Product Manager, Platform

Toast
Greater Boston Area
3 days ago
We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on

Enterprise Implementation Consultant

Toast
Greater Boston Area
3 days ago
Toast is looking for self-motivated individuals who want to be part of a team that is transforming the way restaurants operate. You will be involved in working with Toast’s restaurant customers to set up the Toast system, train restaurant staff, build a relationship with our customers, and ensure they are successful. We are looking for candidates that like mobile technology, have experience in the restaurant industry, can communicate effectively, and are creative problem solvers. As a startup we move fast and have a lot of opportunity for career growth, so if you’re passionate about your work and want to be in a fun and growing industry join us! You will be helping Toast to grow our business across the US and internationally.

Staff Software Engineer- Team Lead, Payment Acceptance

Toast
Greater Boston Area
3 days ago
Write code that is used for processing hundreds of thousands of payments per day, interfacing with multiple hardware reader platforms. Work closely with other teams to ensure seamless integration with our point-of-sale and backend. Participate in code reviews to ensure implementations meet functional requirements. Provide technical leadership and guidance to the team on how to build systems that solve current needs while being flexible to future changes. Guide the growth of two to four engineers, including mentoring, career development, and performance management.

Senior Front End Engineer, Online Ordering

Toast
Greater Boston Area
3 days ago
Toast is looking for an experienced senior engineer who can help us grow and scale a modern front-end stack while contributing to the development of features and infrastructure. You will be working on software that thousands of diners use to order food every day. We need talented engineers to build and maintain the highest quality product as our vision moves forward.

Business Process Analyst

Toast
Greater Boston Area
3 days ago
In this role you will focus on our G&A business line to build business improvement projects that support the success of Toast's core operations. As a member of the Operational Excellence team you will partner with departments within G&A to identify process improvement opportunities through analysis and reporting; translating findings into recommendations and process improvement projects that reduce cost, improve efficiency, quality and drive sustainable customer value. You will drive operational excellence by championing a culture of continuous improvement.

IT Project Manager

Toast
Greater Boston Area
3 days ago
The Project Manager’s role will provide project management across IT and process efficiency driven initiatives, including hardware and software implementations, upgrades, migrations, office build-outs and office moves. They will provide project management for implementing new technical initiatives; as well as aid in the streamlining, automation, and simplifying processes. This is a hands-on position that requires strong skills in project management and change management across cross-functional stakeholders.

Corporate Development Associate/Manager

Toast
Greater Boston Area
3 days ago
We’re seeking a Corporate Development Associate or Manager that will help shape our organic and inorganic growth strategy through market research and analysis, and execute on that strategy by partnering cross-functionally to source, evaluate and structure acquisitions and partnerships. This is a high-impact role that will offer substantial senior leadership exposure and the opportunity to drive long-term shareholder value at a hyper-growth startup.

Strategic Finance Associate / Manager

Toast
Greater Boston Area
3 days ago
Support strategic decision-making through analysis, with a focus on capital allocation and scenario planning. Build sophisticated financial models and synthesize outputs into concise presentations to drive executive and board decision making processes. Play a key role in M&A, corporate strategy, capital raising, and investor relations processes. Drive strategic initiatives through a combination of business partnering, analytical insight, and project management. Collaborate across all levels of the organization by developing a deep understanding of Toast’s business model, including product and market strategies, competitive context, and internal processes.

Junior Collections Specialist

Toast
Greater Boston Area
3 days ago
The Jr Accountant will report to the accounting manager and is responsible for the daily billing operations. This is a challenging role that requires problem solving and the ability to record complex billing transactions. This role will involve significant interaction with customers as well as internal partners including; Sales, Sales Operations, Information Systems, etc.

(Sr.) Business Intelligence Manager

Toast
Greater Boston Area
3 days ago
The (Sr) Business Intelligence Manager will play an integral role in our budding Data Science and Business Intelligence group. This person will lead a team of multiple analysts and help drive efficient data-driven decision making across the organization. We are looking for a highly motivated, energetic candidate with experience managing top performers and working in cloud-based BI stacks who also isn’t afraid to dive into data and get their hands dirty from time to time.

Junior Billing Specialist

Toast
Greater Boston Area
3 days ago
The Jr Accountant will report to the accounting manager and is responsible for the daily billing operations. This is a challenging role that requires problem solving and the ability to record complex billing transactions. This role will involve significant interaction with customers as well as internal partners including; Sales, Sales Operations, Information Systems, etc.

Sales Recruiting Sourcer

Toast
Greater Boston Area
3 days ago
In this role you will: Source, interview, and present candidates distributed across the US for Sales positions Implement and facilitate consistency of recruiting policies and procedures Successfully prioritize, manage and complete searches efficiently based on established benchmarks and metrics Develop sourcing strategies, plans and pipeline Successfully draw on extensive knowledge of Talent Acquisition and functional areas of the business, forging dynamic relationships with business leaders, hiring managers and HR Business Partners Share ideas and collaborate on implementing strategies related to the sourcing of talent that will contribute to the long-range growth of the company

Software Team Lead, Online Ordering

Toast
Greater Boston Area
3 days ago
Toast is looking for a technically experienced engineering leader who can help us grow our Online Ordering product. You will be working on software that thousands of diners use to order food every day. We need talented engineers to build and maintain the highest quality product as our vision moves forward.

Strategy & Operation Senior Program Manager

Toast
Greater Boston Area
3 days ago
Our Operations & Strategy team is looking to add a CS Support Ops Senior Program Manager to drive strategic objectives and oversee multiple projects and activities. The ideal candidate will act as an investment Chief of Staff for our Support leaders. In this role you will use data to drive technology investment and operational best practices setting up our Support org for continued success and differentiation. Specifically you will - organize, promote, build cases and implement and measure effective programmatic initiatives. He or she should be highly analytical and focused with keen insight into human behavior and motivational forces. This job involves both short- and long-term programs that inspire and educate our customers and internal Toasters.

Site Reliability Engineer

Toast
Greater Boston Area
3 days ago
Toast Overview: We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to

Engineering Enablement Specialist

Toast
Greater Boston Area
6 days ago
Toast Overview: We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be

Service Designer

Toast
Greater Boston Area
6 days ago
As a Service Designer, you’ll be passionate about understanding all things about our users and our internal teams that support them. You crave all the data - quant and qual - to identify our biggest opportunities across the customer journey resulting in visibly impactful improvements aimed at the intersection of digital and service experiences. You've previously brought cross-functional stakeholders through a design process that's resulted in opportunities that delivered business results. You’re right for this role if you can translate insights into artifacts that communicate and align; if you’re a highly skilled storyteller and facilitator that influences others to take action; if you’re humble and eternally curious.

Staff Software Engineer, Core Orders

Toast
Greater Boston Area
6 days ago
Do you like to solve complex problems at scale? Toast is looking for a Principal Software Engineer to play a critical role on the team responsible for our Core Orders APIs and Pricing Algorithms. The Toast system currently accepts orders from a number of different sources including our Android tablets (keyed by waitstaff), consumers (online orders) and partners (via our APIs). Parts of this code are executed multiple times by every single order that enters the system. We are dealing with problems of scale and representing billions of dollars in value to our customers. As we continue to grow, we expect the demands for orders and entry points into our system to increase rapidly. In order (pardon the pun) to meet these demands, we will need to build a system that is both increasingly extensible, robust, scalable and deliverable continuously. We need your help to improve our platform and add the next generation of features to this absolutely mission critical part of our product. 

Project Coordinator

Toast
Greater Boston Area
6 days ago
Summary: As a Project Coordinator, you will handle all aspects of small to medium implementations. You will use industry and hospitality experience to delight our customers as you guide them through the implementation process. You will also leverage a network of dedicated services resources, third party partners, and technology platforms to ensure that all objectives and goals are achieved. You will work cross-functionally with internal partners

Sales Development Representative

Toast
Greater Boston Area
6 days ago
We're Toast! We've been in business for five years and have no plans of slowing down. We're committed to revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer

Business Systems Manager

Toast
Greater Boston Area
6 days ago
As a Business Systems Manager you will manage a team administrators and developers responsible for providing technical solutions that meet the evolving business needs of the organization. You will collaborate with business stakeholders to scope and implement new technical initiatives, streamline, automate, and simplify processes and educate other employees on the effective use of the technologies and processes necessary for the business to operate.

Inside Sales Representative

Toast
Greater Boston Area
6 days ago
We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on

Marketing Operations Sr. Associate

Toast
Greater Boston Area
6 days ago
The Marketing Operations team plays a key role in Toast’s Go-to-Market Strategy. By conceptualizing and executing operational strategies and plays, the team supports the full range of Marketing functions. The team is a resource to team members and thought partners in developing strategy and technology investments. The Marketing Operations Sr. Associate plays a key role in Marketing and Sales success by ensuring high quality leads reach our sales force. S/he will work alongside Marketing Operations team members on maintaining data quality, improving processes, ensuring leads are routed to sales quickly and efficiently, and more.

Project Coordinator - East

Toast
Greater Boston Area
6 days ago
As a Project Coordinator, you will handle all aspects of small to medium implementations. You will use industry and hospitality experience to delight our customers as you guide them through the implementation process. You will also leverage a network of dedicated services resources, third party partners, and technology platforms to ensure that all objectives and goals are achieved. You will work cross-functionally with internal partners and department heads to ensure our customers' successful integration into the Toast family.

Senior Data Scientist

Toast
Greater Boston Area
6 days ago
As a senior data scientist, you will partner with product managers, software engineers and fellow data scientists as a critical contributor to the development of machine learning algorithms using our huge reservoir of data. You will help build product offerings across the Toast platform including Toast Capital, Toast Takeout and our customer-facing reports. The person may manage 1-2 people depending on desire and if they have previous managerial experience.

Enterprise Project Coordinator

Toast
Greater Boston Area
6 days ago
Toast is looking for self-motivated individuals who want to be part of a team that is transforming the way restaurants operate. You will be involved in working with Toast’s restaurant customers to plan their complete software and hardware installation. We are looking for candidates with experience taking projects through the implementation and installation lifecycle, have experience in the restaurant industry, can communicate effectively, and are creative problem solvers. As a startup we move fast and have a lot of opportunity for career growth, so if you’re passionate about your work and want to be in a fun and growing industry join us! You will be helping Toast to grow our business across the US and internationally.

Lead Product Designer - Consumer

Toast
Greater Boston Area
6 days ago
We’re seeking a Lead Product Designer to create a shared vision of consumer experiences at Toast. You’re right for this role if you’re a highly strategic thinker with the ability to dive down into the nitty gritty details; you love to mentor others - empowering team members to deliver intuitive experiences that “Do right by the customer”; and your high quality work and collaborative style inspires others to the point where people ask to work with you.

Senior Software Engineer, Toast Capital

Toast
Greater Boston Area
6 days ago
Learn from the problems that scaling a new product teaches us, and implement solutions to those problems. Collaborate on code reviews to ensure technical implementations meet functional requirements. Write tests and monitor business and technical metrics to ensure we detect issues promptly. Diagnose performance bottlenecks and implement optimizations. Mentor and guide less experienced engineers.

Workplace Experience Manager

Toast
Greater Boston Area
6 days ago
Toast is in search of an enthusiastic, driven, and proven hospitality expert to lead our Workplace Experience Team in Boston. The Workplace Experience Team serves as the heart of the Boston offices, interfacing across the organization and integrating with all other Workplace Experience teams to ensure timely and seamless delivery of amazing outcomes. Not your average front of house, the Workplace Experience Team is all about curating an engaged workplace, responding to a wide variety of on-site requests, and creatively exceeding expectations. The key to this dynamic environment, the Workplace Experience Manager will oversee a team that anticipates and tackles challenges before they arise to make it easier for individuals to do the work they were hired to do while bringing delight to the workplace so that it is the desired destination to innovate.

Inside Sales Manager, Payroll

Toast
Greater Boston Area
6 days ago
As a Payroll & Labor Sales Manager, you will be part of a new and growing team at Toast. This person wants to be part of a team that is transforming the way restaurants manage and connect with their employees. You will be helping Toast to build and develop an inside sales team in Boston, MA. We are looking for candidates that have demonstrated success in payroll/HRIS sales or a track record of managing strong customer facing and service oriented sales teams with experience in the restaurant industry.

Technical Support Specialist

Toast
Greater Boston Area
6 days ago
Learn the Toast POS system and become a product expert. Prompt correspondence with customers and partners through support calls, emails, and potentially in person. Responsibilities may include demos, training, and clear communication on how to resolve technical issues. Represent Toast with integrity and professionalism. Help customers make changes to menus, employees, tables, and other parts of the Toast configuration. Help customers with hardware and software upgrades (such as adding a new tablet to their system, setting up online ordering or a gift card program). Help customers with basic network questions. Work with Toast Sales, Implementation, and Engineering teams to ensure customer success. Precise and effective communication with the various organizations within the sales team. Tracking support issue progress in our bug and support ticket management systems (Zendesk and others). Potential after hours emergency support.

Director of Product Management, Payroll & Team Management

Toast
Greater Boston Area
6 days ago
Reporting directly to the VP of Business Services, you will be a critical part of the product leadership team as we roll out a key new labor product launch. We see this as a natural extension to our existing platform, with exciting new opportunities to deliver value to our customer and employees. You will be a critical leader as it relates to the strategic decision, planning and execution of this initiative both as we launch, as well as explore tangential opportunities. You will manage a team of product managers, working cross functionally with Engineering, Marketing, Sales, and Customer Success to build and shape a winning product. We are looking for a passionate and proven leader to grow, mentor, and inspire teams around a common goal.

Senior Software Engineer, Java & Spark

Toast
Greater Boston Area
6 days ago
Toast is looking for an experienced senior engineer who can help us grow and scale our consumer data platform. You will be working on software that millions of diners use to order food at thousands of restaurants across the country. We need talented engineers build the infrastructure that will help Toast and our restaurants create amazing consumer experiences through deep data insights.

Manager of Inside Sales

Toast
Greater Boston Area
6 days ago
Toast is looking for a Sales Management candidate who wants to be part of a team that is transforming the way restaurants operate. You will be helping Toast to build and develop our Boston based Inside Sales Team. We are looking for candidates that have a track record of demonstrated success building strong sales and service oriented teams. This leadership position will plan and manage sales leads, opportunities and best practices for closing business. This position will require you to build and grow a department through mentorship, measuring of metrics and delivering closed business. If you have a proven track record in a fast growth environment, we want to meet you.

Staff Software Engineer, Scale

Toast
Greater Boston Area
6 days ago
We looking for a Senior Software Engineer to play a critical role on the team responsible for scaling our cloud platform and infrastructure. Toast’s platform processes tens of millions of requests per day, and this number grows constantly as we add new restaurants to the platform. We are responsible for developing the core services which support Toast’s growth and maintain high availability, monitor-ability, and security. We are the core of Toast as a rapid-growth company. We are looking for someone who has a knack for identifying and solving problems before others are even aware, writing well-tested code, and designing for reliability as we find and build the most scalable solutions in the industry.

Senior Software Engineer, Android Platform

Toast
Greater Boston Area
6 days ago
The Android Platform team’s mission is to make our Android codebase secure, reliable, and blazing fast so that our customers have a great experience with our devices. The team builds the core services in our Android code base and establishes the design patterns and practices that allow all of the Toast development teams to contribute great features to our apps. Join the Android Platform team to learn Android in-depth, code for performance, and drive our platform to architectural excellence.

Senior Software Engineer, Payments Processing & Settlement

Toast
Greater Boston Area
6 days ago
The Payments teams at Toast operate one of the most critical portions of the Toast infrastructure: accepting payments from guests at restaurants. Payment processing is a key source of Toast’s revenue and also the lifeblood of our customers;: we process multiple millions of dollars in transactions per day. Our goal is stay on the cutting edge of consumer payment options.

Senior Front End Engineer, Config Menus

Toast
Greater Boston Area
6 days ago
Toast is looking for an experienced senior engineer who can help us grow and scale a modern front-end stack while contributing to the development of features and infrastructure. You will be working on software that thousands of restaurant employees use to run their restaurant every day. We need talented engineers to build and maintain the highest quality product as our vision moves forward.

Product Manager, Digital Ordering

Toast
Greater Boston Area
6 days ago
Work closely with the Toast product team to support business needs. Ability to write technical user stories, collaborate and communicate feature requests to Engineering teams in a fast-paced, agile environment. Provide integration support for 3rd parties using the Toast API platform. Manage project schedules and resourcing plans. Document customer requirements and feature requests. Ability to manage multiple projects and fulfill product requests while meeting tight deadlines. Follow-up with customers and prospects directly regarding product feedback and feature requests.

Customer Success Data Analyst 1

Toast
Greater Boston Area
1 week ago
Data obsessed, process minded player who will take a messy data set and find signal in the noise. Must have a drive and curiosity to dig and keep digging to find insights. Candidate must be able to “own” the data of our CS Operations including, running, automating and upgrading our reporting suite. Must be able to clearly communicate what they are finding, verbally and in writing/ graphs. Can position a hypothesis and get buy in.

Product Manager, Loyalty and Gift Cards

Toast
Greater Boston Area
1 week ago
As part of Toast’s suite of Guest Marketing products, we are looking for a seasoned Product Manager to drive our Loyalty and Gift Cards products to the next level. You will lead a cross functional team to pioneer new products that will transform how restaurants engage and serve their guests. In an industry with razor thin margins, the products you build to drive repeat visits and higher spend, will make an enormous impact on the businesses of Toast’s customers. You will develop a deep empathy for the needs of our restaurant customers and their guests while working with teams across Toast including Product, Engineering, Design, Marketing, Sales, and Customer Support to build and shape innovative new products and offerings. This role is both highly strategic and technical.

Project Manager - Central

Toast
Greater Boston Area
1 week ago
As a Project Manager, you will handle all aspects of a large solution implementation. You will use industry and hospitality experience to delight our customers as you guide them through the implementation process. You will also leverage a network of dedicated services resources and third party partners to ensure that all objectives and goals are achieved. You will work cross-functionally with internal partners and department heads to ensure our customers' successful integration into the Toast family.

Revenue Operations Representative

Toast
Greater Boston Area
1 week ago
Toast Overview: We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to

Systems Enablement Manager

Toast
Greater Boston Area
1 week ago
Toast Overview: We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be

Senior Manager, Software Configuration

Toast
Greater Boston Area
1 week ago
The Senior Software Configuration Manager is responsible for managing multiple teams that are directly focused on enhancing the customer experience. This team is focused on the customization of each customer’s menu, peripheral modules, and providing them with a raving fan customer experience. You will execute on strategic plans to increase efficiency and effectiveness within the separate teams, provide ongoing coaching and support of team managers to ensure the service resources attain both the productivity and delivery quality targets outlined by the business. Process improvement and streamlining teams are key requirements for this role.

Senior Product Designer, Business

Toast
Greater Boston Area
1 week ago
We’re seeking a Senior Product Designer to balance user goals and business objectives to deliver intuitive experiences that “Do right by the customer.” You’re right for this role if you love simplifying complexity; you consistently deliver high quality work and your collaborative style inspires others to the point where people ask to work with you; your attention to detail and problem solving skills are obvious throughout the entire process; and you acknowledge there’s always more to learn.

Director of Financial Services Operations

Toast
Greater Boston Area
1 week ago
We’re seeking a Director of Financial Services to help transform and scale Toast’s financial services capabilities to support our rapid growth. Reporting to the VP of Business Services, the Director will be tasked with launching Toast’s captive finance arm, with end-to-end responsibilities including strategic planning, capital raising, underwriting and risk management, and day-to-day operations. This is a unique opportunity to take on a general management role at one of the fastest growing SaaS companies of all-time, with the ability to create significant enterprise value by building the infrastructure to support over $1 billion in equipment finance loan origination over the next several years.

Partner Marketing Senior Associate - Content & Operation

Toast
Greater Boston Area
1 week ago
Our ideal candidate is a skilled content creator eager to translate the value proposition of our partner solutions into powerful stories and campaigns. The Partner Marketing Associate - Content & Operations will work closely with Toast’s content, event, PR, and customer marketing teams to incorporate partner content to drive referrals from our partner channel and communicate the value of Toast’s integrated partner ecosystem. In addition to a candidate skilled in content development we are also seeking an individual who enjoys diagnosing inefficiencies and improving processes.

Business Operations Representative

Toast
Greater Boston Area
1 week ago
Toast is looking for an entry level Business Operations Representative to fill a brand new role and play an integral role in scaling Toast’s rapidly growing business. You will join a dynamic Business Operations team that is the “go-to” team for Sales and Customer Success, providing administrative and process support to close and onboard new business efficiently and effectively. We are a collaborative team that takes our work seriously and has fun doing it.

Junior Designer

Toast
Greater Boston Area
1 week ago
Toast is seeking a talented visual designer to create beautiful and effective visuals that take our brand to the next level. In this role, you’ll be involved in every aspect of the visual design process across different types of media formats (website, video, print, etc.) from brainstorming concepts, to interacting with internal teams, to executing creative assets deployed across our restaurant community. The ideal candidate should have the ability to push the boundaries of what’s possible while upholding our high standards for quality, executing across a full range of skills in graphic design, illustration, animation, typography, and photography.

Business Operations Manager

Toast
Greater Boston Area
1 week ago
The Billing Resolution Manager will be responsible for preventing and actively resolving billing issues. This person would help address one of the most pressing challenges at Toast, and immediately make and impact on customer and employee NPS. This is a new role at Toast, with comes with it the exciting and unique ability to shape the structure of the team, the people on the team, and the approach/processes followed by the team.

Consumer Marketing Manager

Toast
Greater Boston Area
1 week ago
Build Toast into a well-known consumer brand. Develop and execute quarterly Marketing plans that drive growth of Toast TakeOut. Directly execute ongoing consumer marketing campaigns for Toast TakeOut, including email marketing, co-marketing events with restaurants, feet-on-the-street activations, website management, social media partnerships, and paid advertising. Analyze and measure impact of marketing campaigns and adjust tactics to drive higher results. Create strategic project plans for quarterly and annual consumer marketing activities based on our growth goals for Toast TakeOut. Become an expert in our core consumer segments and advocate for their needs and interests. Cultivate and foster relationships with restaurants. Build and maintain ongoing communications with team members across Marketing, Sales, Operations, Product, Design, and Engineering to achieve our goal. Advocate for product enhancements that will help us achieve our growth goals.

Project Coordinator - Southeast

Toast
Greater Boston Area
1 week ago
Toast Overview:  Toast is a rapidly growing startup building the first all-in-one restaurant management software platform. Toast’s Android tablet based system helps restaurants operate more efficiently and connect with their customer base in new and innovative ways. We’re growing fast and have a customer base comprised of cafes, restaurants, bars and nightclubs across the country. We work hard and care about our customers’ success and we have a

Senior Payroll Analyst

Toast
Greater Boston Area
1 week ago
The Senior Payroll Analyst will primarily be responsible all day-to-day payroll activities for all US and international payrolls. This individual will report to the Payroll Manager, and will be responsible for the input of all domestic and international employee payroll and benefits. As a senior member of the Payroll team, this individual would partner with our Finance and Human Resource groups, effecting change and completing special projects aligned with company-wide goals and objectives.

Regional Enablement Manager

Toast
Greater Boston Area
1 week ago
The Regional Enablement Manager (Northeast region) will provide continuous support and delivery of ongoing education and training for all Territory Account Executives in the region. Working in lockstep with the Field Managers and Regional Vice President in region, this role will provide dedicated enablement support - via remote tools and on the ground programs- for all account reps in their assigned territories.

Product Designer

Toast
Greater Boston Area
1 week ago
We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on

Sr Engineer - Engineering Systems, Performance

Toast
Greater Boston Area
1 week ago
The Performance team is looking for a self-motivated individual who loves monitoring distributed systems. Toast engineering teams are pushing the boundaries of Android performance and building a highly reliable and scalable AWS-hosted platform that supports our fast growing customer base. The team’s mission is to drive architectural decisions through observation, measurement, and validation. We build performance.

Director, Toast Payments

Toast
Greater Boston Area
1 week ago
The Director of Toast Payments is a senior role at Toast who will lead, scale and manage the Toast Payments team. End-to-end responsibilities include strategic initiative planning and execution, team management, Toast Payments customer experience and day-to-day operations. The Director will partner cross-functionally with Sales, Sales Engineering, Sales Enablement, Support and Restaurant Success to drive superior customer experience in addition to partnering with Data Science and Business Systems to increase operational efficiency and scale in a hyper-growth environment. This is a unique opportunity to take on a critical management role at one of the fastest growing SaaS companies of all-time.

Content Specialist

Toast
Greater Boston Area
1 week ago
Identify potential guest bloggers and co-create content with them on a local, regional and national level. Co-create content with targeted influencers who have been previously engaged by Toast’s Influencer Specialist. Partner with internal teams to build out Toast’s efforts to create new content formats (e.g. podcasts, video series, Twitter chats, etc.) to extend the reach of existing content and tap into new audiences. Devise repeatable processes to improve Toast’s backlinking and outreach strategies. Work cross-functionally with other content rockstars, social media wizards, and video gurus to find new and compelling ways to educate the restaurant industry. Manage internal and external stakeholders to ensure deadlines are met. Leverage data to analyze performance and inform content roadmaps that align with prospect and industry trends. Test into creating outbound or cold emailing nurture campaigns to share our content to new audiences.

Restaurant Success Analyst

Toast
Greater Boston Area
1 week ago
Onboarding Experts at Klaviyo are a critical part of our future success. We take the success and happiness of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers in their first 90 days setting up Klaviyo with the highest level of quality in both product knowledge and communication skills and, in the process, consistently meet and exceed customer expectations. We are looking for an Onboarding Expert who is passionate about providing the best onboarding experience and support to customers who are scaling their businesses with Klaviyo.

Help Desk Analyst

Toast
Greater Boston Area
1 week ago
Respond to and troubleshoot issues reported by employees across a wide variety of technologies including laptops, peripheral devices, VOIP phones, audio-visual equipment, and software/cloud applications both onsite and remotely. Create and configure user accounts. Image and profile laptops as part of new hire onboarding. Document issues and resolution steps taken in helpdesk ticketing system.

Financing Coordinator

Toast
Greater Boston Area
1 week ago
Toast’s Customer Financing program is an important customer acquisition tool leveraged by our Sales team. The Customer Financing team, which facilitates interactions between prospective customers, Sales Representatives and external financing partners, has been critical in enabling the success of this program. Reporting to the Financial Services Operations Manager, the Financing Coordinator will help with day-to-day operations as well as projects to help improve processes and scale the program. Our goal is to continuously increase financing adoption and this role provides the opportunity to make an impact on the growth of the program and Toast’s long-term success.

Accounts Payable Manager

Toast
Greater Boston Area
1 week ago
The Accounts Payable Manager will report to the accounting manager and is responsible for the oversight of full cycle A/P operations. This role requires problem solving, detailed analysis and dedication to driving a daily process to improve efficiencies at a fast growing company. This role is highly visible and will involve interaction with vendors as well as employees throughout the entire company.

Business Development Representative - Bilingual (Spanish/English speaking)

Toast
Greater Boston Area
1 week ago
Conduct high volume prospecting for qualified leads (100+ outbound calls per day). Work closely and collaboratively with the field sales team to develop and implement appropriate prospect communication plans. Work internally with other departments to ensure proper quality and quantity of demonstrations. Schedule online and onsite product demonstrations for Inside and Field Sales Representatives. Conduct needs assessments calls with specific prospects as assigned.

Data Quality & Data Operations Manager

Toast
Greater Boston Area
1 week ago
The ideal candidate is a go-getter, who is not afraid to roll up his/her sleeves. S/he is excited by tough problems and is able to thoughtfully break down complex projects. The ideal candidate will have a track record of delivering results, complete ownership of work and outputs, finding a way to work through barriers, finding ways to work efficiently, and excellent business judgment. S/he should have a demonstrated ability to think analytically about the business, have a critical eye for detail, and have high expectation and standards.

Senior Software Engineer, Data Platform

Toast
Greater Boston Area
2 weeks ago
Building and maintaining the infrastructure of our high performance, highly reliable data analytics platform. Polishing and improving the data model used across the company with an eye toward long term scalability. Improving, augmenting and overhauling our existing reporting system to raise insights for our customers that couldn’t be accomplished without the power of the new platform. Working individually or sometimes as the technical leader of a small group of engineers across a broad spectrum of projects. Collaborating with many of the most critical aspects of the business, ranging from the CTO all the way to Customer Success and Marketing.