Jobs at Wellframe
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Client Operations Manager

Wellframe
Greater Boston Area
2 days ago
+30
The Client Operations Manager will be the primary point of contact for his or her assigned clients, working within a multidisciplinary, team-based client delivery model. Reporting to the Director of Client Strategy & Operations, the Client Operations Manager will own the program implementation, ongoing day-to-day operations, and corresponding relationships with clients. The Client Operations Manager will work closely with the client and the internal Wellframe teams to ensure key program milestones are met on time and that the client is positioned for success with respect to their Wellframe usage and engagement metrics (e.g., client staff adoption, patient onboarding, etc.). At Wellframe, the Client Operations Manager will be the expert source of knowledge about that client’s program attributes, operational trends, and challenges. S/he will be a voice of the client, as well as a client advocate, relaying the clients’ experiences and feedback internally and deriving opportunities for product and service enhancement. This role will marry consultative thinking and planning with strong operational execution.

Content Specialist (Contract)

Wellframe
Greater Boston Area
3 days ago
+30
As a producer of stellar healthcare content, the Content Specialist will help drive awareness, interest, sales, and retention among health plans, providers, and patients—across all marketing channels. Success in this role is demonstrated by writing attention-grabbing and engaging content across mediums, mastering our voice and value propositions across segments, and managing multiple projects and deadlines. 

Director of Implementations

Wellframe
Greater Boston Area
3 days ago
+30
We are looking for an exceptional Director of Implementations to manage and scale the implementation and delivery of Wellframe’s technology-based solution for our payer and provider clients. As Director of Implementations, you will lead internal and client teams to prepare new clients for go-live with the Wellframe solution as well as new rollouts with established clients. This role will involve implementation strategy and methodology development, capacity planning, client relationship management, and people management. The primary responsibilities include positioning clients for long-term success, continuously improving our implementation strategy and processes, working with our Sales and Account Management teams to enable successful handoffs, and ensuring that our implementations are efficient, effective, on target, and an overall positive experience for all involved.

Director of Client Training

Wellframe
Greater Boston Area
3 days ago
+30
The Director of Training will be responsible for developing and leading Wellframe’s client training program. Responsibilities will include developing our onsite and eLearning training strategy, enhancing our curriculum design, and leading or supporting effective, well-coordinated trainings for our payer and provider clients. Trainings will be designed for clinical and non-clinical staff who are responsible for managing patients on the Wellframe platform, as well as their supervisors and trainers. The Director of Client Training will also be a subject matter expert in client staff workflow discovery and workflow design, partnering with internal Wellframe staff and client teams to understand how the Wellframe solution may complement, enhance, or replace existing workflows. 

Clinical Quality Manager

Wellframe
Greater Boston Area
1 week ago
+30
This role supports clinical program creation, maintenance, and client implementations at Wellframe by developing and managing the clinical components of our care programs. This includes contributing to content development, clinical product design, and strategic decision-making that result in delivery of clinical programs and related supporting materials to relevant organizational stakeholders, driving client success. The Clinical Quality Manager will be responsible for promoting the clinical integrity of our care programs while optimizing for a dynamic, mobile platform. They will report to the Director of Clinical Programs, and work closely with the Senior Clinical Quality Manager. A successful Clinical Quality Manager will effectively leverage client needs, user experience, business priorities, and clinical standards to make informed program design decisions that provide ongoing value to our customers. Because you will contribute across many facets of our team's needs, you will need to be able to collaborate effectively across the organization, and demonstrate flexibility and strong problem-solving. 

Senior Android Developer

Wellframe
Greater Boston Area
1 week ago
+30
You have at least a Bachelor's degree. Yes, in any field, but a field associated with computer programming, such as computer science or other engineering, would be a plus. You are an advanced user of at least one modern operating system and can create applications for it. Developing for Android is a distinct plus. You are ready and willing to learn something new. You are especially motivated to learn Android deeply. And, with your fundamental knowledge, you can learn whatever new technology or OS we may need to support in the future. You have been gainfully employed in a team of software engineers for at least two continuous years, with a significant part of your work on mobile platforms. We generally expect that your experience is more than that, but the minimal requirement is concerned with your ability to leverage your development skills successfully. Note “in a team”, you need to demonstrate your capacity for successful teamwork.

VP Business Development - Key Accounts

Wellframe
Greater Boston Area
1 week ago
+30
The Wellframe VP of Business Development - Key Accounts is responsible for executing growth and account management activities to an assigned list of key accounts. This position will help retain existing revenue and generate new revenue opportunities by managing key relationships, anticipating customer needs and exceeding client service expectations. This position sits within the Sales & Account Management function and reports to the Chief Growth Officer.

VP Client Engagement

Wellframe
Greater Boston Area
1 week ago
+30
The VP of Client Engagement will cultivate partnerships with our clients striving to maximize the impact of Wellframe’s digital health management solutions. The VP of Client Engagement will build and maintain executive level relationships. In addition, this individual will collaborate and deliver consulting services with teams and cross-functional business partners to ensure satisfaction, adoption, and expanded use of solutions across all levels of customer size and complexity. The VP of Client Engagement will be part of the Client Strategy and Operations team and work closely with sales in achieving growth goals. This position success measures will focus on: client satisfaction and advocacy, adoption, retention, and growth and report to the Chief Client Officer.

Senior Corporate Counsel

Wellframe
Greater Boston Area
1 week ago
+30
We are seeking a Sr. Corporate Counsel to play an instrumental role in leading and coordinating all legal, regulatory, and contracting matters to support the continued growth and expansion of our business. The Sr. Corporate Counsel will report to the CFO, and provide strategic legal counsel to business partners in our growth, services and product teams. This person will work closely with members of the executive leadership team regarding customer, vendor, and partner relationships, as well as on insurance, compliance, and corporate governance matters.