Best Operations Jobs in Boston | Built In Boston

Operations Jobs in Boston

122

Customer Care Representative

Owl Labs
Somerville
11 hours ago
+11
Owl Labs is hiring a Sales Representative to join the Owl Labs Sales and Customer Success team. This is a perfect role for someone looking to accelerate their career quickly in a startup environment. This person will be responsible for talking with leads and customers via chat, email, and phone to answer questions and encourage sales. This person will have the opportunity to build a book of customers and will be responsible for managing those accounts over time.

Senior Solutions Consultant

Mirakl
Somerville
13 hours ago
+22
Mirakl is powering the platform economy by providing the leading technology and partner ecosystem needed to launch an eCommerce marketplace. We are: The global leader in marketplace platform software, at the heart of digital transformation of the world's largest organizations A global company, headquartered in Paris, with 200+ employees and offices in Boston, London, Munich, Barcelona, Stockholm, and São Paulo A rapidly growing organization

Senior Client Success Consultant

Mirakl
Somerville
14 hours ago
+22
Mirakl is powering the platform economy by providing the leading technology and partner ecosystem needed to launch an eCommerce marketplace. We are: The global leader in marketplace platform software, at the heart of digital transformation of the world's largest organizations A global company, headquartered in Paris, with 200+ employees and offices in Boston, London, Munich, Barcelona, Stockholm, and São Paulo A rapidly growing organization

Technical Support Engineer I

Rapid7
Greater Boston Area
16 hours ago
+24
1. Understands client's business objectives/impact and applies their expertise to timely resolve issues and ensure customer success.  Serves as the liaison between Rapid7 and the customer;  Follows up, tests, and troubleshoots as necessary;  Partners with development team on root cause analysis;  Keeps customer informed of case resolution.  2. Interacts closely with other departments to provide first hand feedback from customers.

Strategic Customer Success Manager

Manager, Customer Adoption

Manager, Network Security and Engineering

Manager, Customer Success Management - Enterprise

Events Operations Specialist

Netsuite / Finance Systems Administrator

Senior Customer Success Manager

Customer Success Manager

Order Management Specialist

Load 6 more jobs10 jobs at Rapid7

Logistics Specialist

Fuze
Greater Boston Area
16 hours ago
+29
Fuze are seeking an experienced Administrator with an understanding of the telecommunications industry to join the global team. The focus of the role will be to support US based customers within a small team. The role will involve working closely with internal teams including sales, project management and technical delivery as well as external partner organizations to assist in the Fuze sales and project execution where dependent upon external third parties. The successful candidate in this role will demonstrate a rigorous attention to detail and contain an even mix of humility and virtuosity with a healthy sense of urgency. 

Software as a Service (SAAS) & Network Adminis…

Indigo
Greater Boston Area
16 hours ago
+21
Support the maintaining of network infrastructure and equipment. Support deploying and managing Software as a Service (SaaS). Support validation of MDM solution for MAC and Windows base endpoints. Assist in developing policies and procedures that support Software as a Service (SaaS) solutions. Assist in designing, deploying and managing backup and recovery solutions for Software as a Service (SaaS) solutions. Assist designing, deploying and managing disaster recovery solutions for Software as a Service (SaaS) solutions. Perform periodic disaster recovery tests to ensure a properly functioning disaster recovery environment exists. Create concise, well-written documentation for all deployed platforms and runbooks for disaster recovery solutions. Manage daily review of backup and recovery logs for all SaaS solutions. Manage Disaster Recovery and Backup Recovery project deadlines.

Senior Manager, Systems Integration

Associate Manager, GeoInnovation

IT Support Manager

Sr. Manager, Insurance

Information Security Administrator

International CRM Senior Manager

Manager, Office of the CEO

Associate Manager, International

Load 5 more jobs9 jobs at Indigo

Director, Strategic Development

SHYFT Analytics
Greater Boston Area
16 hours ago
+19
The Director, Strategic Development will co-sell SHYFT products and services with assigned enterprise and channel partners to collectively maximize revenue generation for all parties. The role is responsible for facilitating SHYFT sales to partners' end customers (sell through) as well as expanding select enterprise partner agreements to revenue commitments above par. To do so, she will be coordinate and direct cross functional resources including sales, marketing, customer success, and customer success to ensure the highest level of service to our partners and mutual customers.

Director of Operations, US

Salary Finance
Greater Boston Area
16 hours ago
+26
We’re looking to hire an experienced and influential Director of Operations to join and help scale our US operations. Reporting into the Head of Lending, the role requires a qualified candidate to have extensive experience in lending operations, customer service, project management and both technical and industry specific knowledge. The ideal candidate will have a background in retail banking with solid knowledge of digital product offerings, regulatory requirements and banking systems. They are expected to scale the operations and customer service function as well as design, develop and deliver business intelligence reporting that is clear and actionable across the company. 

Director of IT

Taymax Group Acquisition, LLC
Greater Boston Area
17 hours ago
+24
About Taymax Taymax Group Acquisition, LLC (“Taymax”) is a multi-unit franchisee of Planet Fitness, which is one of the largest and fastest-growing franchisors and operators of fitness clubs in North America.  Taymax owns and operates over 60 clubs in California, Texas, Pennsylvania, Tennessee and Ontario, Canada, and has plans to double its club count over the next 5 years.  Taymax is one of the largest and fastest-growing franchisees in the

Frontline Technical Support Engineer

Carbon Black
Greater Boston Area
18 hours ago
+52
As a Carbon Black Service Desk Analyst, you will provide the first level of contact for queries via phone, email and the web portal of the CRM solution. Queries will range in complexity from ‘how to’ questions, setting up portal access through basic troubleshooting. A successful candidate will have excellent customer service skills as well as good analytic and troubleshooting skills. This resource will be responsible for basic diagnosis and analysis of customer issues and be expected to provide first level analysis and documentation to the Tier2 support team.

Sr Administrative Assistant

Carbon Black
Greater Boston Area
18 hours ago
+52
Carbon Black is looking for a Sr. Administrative Assistant who enjoys working in a fast-paced, collaborative environment and proactively solving problems with a proven ability to handle confidential information with tact and integrity. This role will provide dedicated administrative support to both our Chief People Officer and Chief Strategy Officer, while also providing general support to other leaders within G&A. This is a highly visible support role and you will have the opportunity to interface with employees across the organization, executives and customers. This role will report to the Chief People Officer.

Senior Network Engineer

Carbon Black
Greater Boston Area
18 hours ago
+52
Understanding of the latest tech solutions, trends, and ability to dive into the details of the architecture as needed. Support networking environment by managing system configuration;facilitating system installation; and defining, documenting, and enforcing system standards. Maximize network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; and collaborating with network architects on network optimization. Secure network system by enforcing Security Operation policies; defining and monitoring access. Networking design and implementation; network hardware/software configuration. Network performance tuning and reporting by gathering, prioritizing information; managing projects against IT budgets. Occasional exceptional hours as needed during critical project milestones or release cycles.

Federal Operations Director

Carbon Black
Greater Boston Area
18 hours ago
+52
As the Managing Director of Federal Operations you will have the opportunity to make a meaningful impact by working alongside a global community of passionate people who are leading the way in cutting-edge endpoint security technology. As a wholly-owned subsidiary of Carbon Black, Inc., Carbon Black Federal is solely focused on supporting our US Government customers and this role is key to helping bring Carbon Black’s technologies to agencies chartered with our Federal business.

Executive Assistant

Fuze
Greater Boston Area
18 hours ago
+29
Provide full cycle administrative support to several members of our Executive Staff. Coordinate, organize, and schedule meetings (often with high level executives and external customers). Proactively manage calendar with the ability to schedule and prioritize meetings, resolve schedule conflicts, and stay several steps ahead to manage effectively. Interact with all levels of the organization as well as a wide range of external parties. Handle confidential and sensitive information. Meet with executives as needed to solicit information, provide critical updates and to coordinate information and priorities. Compose and prepare power point presentations. Work autonomously, as well as collaboratively with the EA team.

User Support Associate

Wellframe
Greater Boston Area
18 hours ago
+30
The User Support Associate will be the first line of response for inbound communications via our helpdesk, ensuring all Wellframe users have a smooth experience with the Wellframe product, including the patient-facing mobile app and the clinician-facing dashboard. The role entails daily contact with our users to assist them with using the Wellframe app and dashboard and helping to troubleshoot issues as they arise, as well as working with internal stakeholders to optimize our service delivery, internal processes, and product.

IT Support Admin

Everbridge
Greater Boston Area
1 day ago
+43
The IT Support Admin is responsible for providing technical support to our entire US based team. We are looking for a real IT Sherpa, someone comfortable with supporting C-Level Executives, VPs, Engineers, and anyone else, regardless of their problem or their technical aptitude.

Senior Technical Support Engineer

Everbridge
Greater Boston Area
1 day ago
+43
We are looking for an experienced Senior Technical Support Engineer to join our Customer Support department. This position will work with our customers to provide technical product support for enterprise products in a SaaS environment. The ideal candidate is self-motivated, friendly, out-going, and has a passion for technology and going above and beyond to make our customers successful.  This candidate must be able to work independently and as a team player.

Senior Manager, Contractor Relations

Toast
Greater Boston Area
1 day ago
+45
As Senior Manager, Contractor Relations for Toast, Inc, you will play a key role in leading the build and management of our contractor network. Translating departmental strategies into tactical actions and initiatives that will enable our Contractor Network to deliver consistent, high-quality service throughout the US. You will be working in an energetic, fast-paced team environment where excellence is the norm.

Systems Enablement Manager

Revenue Operations Representative

Help Desk Analyst

Director, Toast Payments

Restaurant Success Analyst

Enterprise Mid Market Associate Restaurant Success Manager

Executive Assistant

Enterprise/Mid Market Services Manager

Director of IT & Security Operations

Strategy & Operation Senior Program Manager

Technical Support Specialist

Load 8 more jobs12 jobs at Toast

Customer Success Associate - Full-Time

PlacePass
Greater Boston Area
1 day ago
+25
Serve as a frontline communicator to help customers purchase incredible activities around the world, modify bookings, manage cancellations and complaints, and mediate reviews. Gain proficiency in PlacePass’s suite of customer support software tools. Route important customer feedback internally to members of the Business and Product teams.

Event Manager

LeanIX, Inc.
Greater Boston Area
1 day ago
+16
We are looking for an enthusiastic Event Manager to oversee and organize marketing events that are dedicated to building pipeline and progressing existing relationships with prospects. You’ll ensure events are successful and cost effective in terms of our requirements, target audience and objectives. Deadlines, working with a global team, and focusing events around a challenging topic (Enterprise Architecture) do not frighten you. Bring in your ideas and experience to ensure our events are successful due to careful planning and budget management.

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $45,182
Min: $36K
Max: $83K
Office Manager $52,808
Min: $37K
Max: $87K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Customer Support Manager $57,625
Min: $42K
Max: $95K
Operations Associate $61,000
Min: $39K
Max: $95K
Technical Support $62,392
Min: $40K
Max: $109K
Desktop Support $67,192
Min: $31K
Max: $93K
Client Success Manager $72,484
Min: $43K
Max: $130K
Business Analyst $73,038
Min: $43K
Max: $114K
Business Intelligence Analyst $74,250
Min: $61K
Max: $110K
Marketing Operations Manager $74,600
Min: $48K
Max: $110K
Operations Manager $88,933
Min: $39K
Max: $148K
Senior Business Analyst $91,110
Min: $69K
Max: $116K
Sales Operations Manager $104,625
Min: $76K
Max: $160K
Director of Operations $131,243
Min: $48K
Max: $200K
Director of Customer Success $139,725
Min: $75K
Max: $190K
Vice President of Operations $150,333
Min: $125K
Max: $186K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $198,792
Min: $95K
Max: $340K

Top Boston Companies Hiring for Operations

+24
Security, Software
+42
Big Data, Marketing Tech
+23
Aerospace, Machine Learning
+7
Marketing Tech, Sales

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