Client Campaign Analyst

| Boston
Client Campaign Analyst
Join the LevelUp Team and work alongside other talented, driven individuals to help build the next generation of mobile payments. LevelUp powers the mobile payment, ordering and loyalty apps for leading restaurant brands to help them engage their customers and drive sales.

 LevelUp is used by more than 4MM customers paying at over 100,000 locations nationwide. Backed by Google Ventures, T-Ventures and Highland Capital, LevelUp powers the mobile experiences for top brands like JPMorgan Chase, Potbelly, Tropical Smoothie Cafe, Equinox, Steak ‘N Shake, Dunn Bros Coffee, Argo Tea & sweetgreen. LevelUp was also recently named one of Boston's Best Places to Work by the BBJ!

Summary
We are looking for a business intelligence expert to join our client services team and assist our restaurants in making smart, data-driven decisions that drive app success. LevelUp now partners with over 200 restaurants, each with its own unique KPIs and business goals. Our Client Campaign Analysts help interpret those KPIs and business goals and map them to actionable plans, utilizing LevelUp’s robust campaign platform accompanied with creative marketing tactics. If you love diving into data as much as strategizing on actionable steps, this job is for you.

Responsibilities

  • Grow client platform utilization by managing and flawlessly executing client marketing campaigns
  • Collaborate with clients to optimize use of the LevelUp platform and develop deeper customer understanding through BI analysis
  • Work with internal Data Service and Account Management teams to initiate and execute marketing solutions grounded in measurable business result
  • Liaise with various internal and external teams to understand email and automation product enhancements and their impact on client workflows
  • Create rock-solid reports and clear, interesting data visualizations using PostgreSQL and BI tools

Qualifications

  • 1-3 years experience
  • Problem solving background
  • Outstanding ability to analyze data and turn it into a communicable value proposition
  • Demonstrated experience with time management, decision-making, and cross-functional work
  • Familiarity with SQL and BI tools like Tableau, Chartio, or Looker
  • Bachelor’s degree in marketing, business, economics, or other analytical disciplines

Bonus Points

  • Experience in the fast-casual restaurant industry in any capacity
  • Deep knowledge of customer engagement programs, small business growth, in-store marketing, or consumer behavior

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you’re interested in joining our best-in-class team, send your resume and a cover letter telling us why you should be our newest hire.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • RubyLanguages
    • AndroidLanguages
    • iOSLanguages
    • Factory GirlLibraries
    • RspecLibraries
    • httpartyLibraries
    • ASP.NETFrameworks
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • JIRAManagement
    • SalesforceCRM

Location

We are in the heart of downtown Boston's financial district, easily accessible by bus and train, and surrounded by tons of restaurants and amenities.
1 Federal Street, Boston, MA 02110

Insider's spotlight

What’s the vibe like in the office?

It's fun coming to work because there's a constant buzz in the office. Everyone's excited to be here, working on big things, but also having fun collaborating and just being around each other. The marketing team is really tight knit- even though we're busy heading up our own projects, we make sure to take time to catch up on what we're up to.

Dyan

Growth Marketing Manager

What does your typical day look like?

The four most exciting things about my job and day to day are (1) the industry we sell into (restauranteurs are fun and down to earth), (2) the people I work with and the transparency of the leadership team (3) our office dog Tuukka and finally (4) that I am empowered to be creative, challenged and collaborative in all aspects of the day to day.

Kathleen

Inside Sales Manager

Perks of working here

401(K) Matching
401(K)
Beer on Tap
Casual Dress
Commuter Benefits
Company Equity
Company Outings
Conferences & Training
Daily Meals Provided
Dental
Fitness Subsidy
Flex Work Hours
Generous PTO
Happy Hours
Health Benefits
Generous Parental Leave
Parking
Stocked Kitchen
Unlimited PTO
Vision
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