Fraud Analyst (Entry-level)

| Greater Boston Area

DraftKings is a leading sports entertainment brand that creates the most exciting digital sports competitions and experiences on the planet. Our goal is to transform the way fans experience sports. Our mission is to make sports better – and make better sports fans – by bringing them closer to the games they love. We are the signature tech startup of our generation in Boston.

We are looking to add a Fraud Analyst to help us in our mission to deliver the world’s best Fantasy Sports experience. The fraud analyst will work within our fraud department whose mission is to detect, prevent and mitigate fraud losses and identify users who may violate our terms of use.

Principle Responsibilities:

  • Analyzes fraud trends, makes recommendations for fraud prevention processes and takes action to reduce losses due to credit card fraud.
  • Uses a variety of tools, systems and reports to detect fraud trends.
  • Review player deposit and withdrawal transactions for potential fraud and to ensure that Draft Kings' credit card merchant accounts are properly maintained and within monthly chargeback thresholds.
  • Ensure compliance with anti-money laundering regulations and best practices as prescribed by the credit card payment industry.
  • Work closely with Customer Service to obtain requested player documents, resolve player status disputes and answer billing questions.
  • Respond to inquiries from payment card brands regarding past player purchases. Compile and prepare formal responses in situations where players are disputing charges.
  • Identify new methods in identifying and preventing fraud and work with product and engineering teams to implement these methods.
  • Maintain accurate fraud and loss statistics. Prepare reports to keep management informed of fraud trends and potential losses.

Qualifications:

  • 0-2 years relevant experience preferred
  • Bachelor's Degree required, preferably in Criminal Justice or Sociology
  • Ability to look at multiple data points and to make good business decisions regarding a customer’s status
  • Ability to look at data for sustained periods of time
  • Self-motivated, analytical thinker with a desire to thoroughly investigate potentially fraudulent customer behavior
  • Intellectual curiosity and good decision making
  • Ability to work nights and weekends required
Read Full Job Description

Technology we use

  • Engineering
    • C#Languages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • MySQLDatabases

Location

Located steps away from South Station and Downtown Crossing makes our office commute friendly with endless possibilities for coffee and lunch.
125 Summer Street, Boston, MA 02110

What are DraftKings Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Health Insurance benefit is through BCBS.
Life Insurance
Wellness Programs
Corporate discounts with local gyms, race reimbursements and various seminars related to wellness (meditation, nutrition, ergonomics, etc.)
Retirement & Stock Options Benefits
401(K) Matching
DraftKings will match 50% of employee contributions up to 6% of all 2018 eligible earnings (salary and bonus)
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Happy Hours
Professional Development Benefits
Tuition Reimbursement
Eligible employees may request reimbursement of up to $5,250/calendar year. To receive reimbursement, you must be enrolled in a degree or certificate program related to your field.
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