(Sr.) Business Intelligence Manager

| Greater Boston Area

We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.

The (Sr) Business Intelligence Manager will play an integral role in our budding Data Science and Business Intelligence group. This person will lead a team of multiple analysts and help drive efficient data-driven decision making across the organization. We are looking for a highly motivated, energetic candidate with experience managing top performers and working in cloud-based BI stacks who also isn’t afraid to dive into data and get their hands dirty from time to time.

What you will do:

  • Own the ongoing overhaul of our BI stack with a focus on self service throughout the organization
  • Manage and prioritize bandwidth while balancing short and long term objectives
  • Proactively identify areas outside the regular stream of business requests where the team can add value
  • Drive complex statistical modeling development, enhancement, and maintenance around all aspects of the business including credit card processing, sales pipeline, product data from our restaurant customers (billions of rows), and more
  • Partner with key stakeholders and business leaders to produce alignment, valuable Customer Success, Finance, Product, and Executives

Do you have the right ingredients?:

  • 5+ years of in BI or Data Analytics, or advanced degree in as quantitative field
  • SQL and Python (Pandas, NumPy, etc) expert
  • 2+ years of managing and mentoring multiple analysts
  • Ability to efficiently analyze huge volumes of data and present concise and clear recommendations of results
  • A highly quantitative problem solver who loves to dig into different kinds of data and can confidently and successfully communicate their findings to stakeholders in different departments
  • Ability to work effectively in a dynamic, changing environment and to adapt while focusing on key goals and objectives

Bonus Skills:

  • Work experience in a high growth tech or SaaS company
  • Experience with Snowflake and/or Python Luigi ETL
  • Background building interactive dashboards in a tool such as Looker, Tableau, Domo, SiSense, etc
  • Familiarity with NetSuite or Salesforce


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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • AngularjsLibraries
    • ES6Libraries

Location

Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.

An Insider's view of Toast

What’s the vibe like in the office?

Our office has both a relaxed but productive vibe. You'll see people with their heads down working, but you'll also see people hanging out and collaborating in open spaces. There's a good balance between work and play. When I'm not heads down coding, you'll find me playing guitar or hanging out in the Toast Pub.

Gabe Gonzalez

Software Engineer

How has your career grown since starting at the company?

I began as an implementation engineer, moved into instructional design, and now I am in my dream role as a product manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
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