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Product Designer

| Greater Boston Area
If you or a loved one has ever experienced a major medical event, you know how overwhelming it is to process the flood of information that follows—whether it’s hastily delivered guidance from your doctor, or a pile of paperwork on managing your recovery. And once you get home, it can feel impossible to know where to start, or how to stay on track to reach your health goals.
At Wellframe, we’re helping healthcare organizations fill this gap, so people can get the holistic resources and support they need to feel their best, outside traditional care delivery settings. Through our patented platform, Wellframe translates evidence-based, peer-reviewed guidelines and literature into an interactive daily checklist delivered to patients through the Wellframe mobile app. As patients engage with the Wellframe app, their data is shared in real time with their care team through the care team dashboard, which utilizes advanced algorithms to generate early intervention alerts. With secure two-way messaging, Wellframe facilitates long-term, trusted relationships between patients and care teams.
As a Product Designer on the Product team at Wellframe, you believe that a user-centered design process is essential to creating transformative user experiences. A product design generalist, you bring experience in user research/testing and expertise in visual/interaction design to a small team where you’ll own the majority of your projects end-to-end and have the opportunity to add or refine skills to your toolbox along the way. Your past work demonstrates your ability to achieve business goals and improve users’ experiences through design, as well as a solid understanding of both basic design principles and user research methodologies.

Responsibilities:

  • Collaborate closely with product managers, engineers, and other stakeholders throughout our organization, from research and ideation through launch
  • Inform your user-centered design process through a variety of research methodologies (user interviews, concept testing, usability testing, etc.)
  • Define, ideate, and validate product solutions with product managers and engineers
  • Design end-to-end product solutions for web, iOS, and Android platforms
  • Create prototypes to communicate and test complex ideas with team members, stakeholders, and users
  • Produce beautiful, high-fidelity mockups of design solutions, which adhere to Wellframe’s design principles and design system 
  • Take initiative to partner with product marketing and client strategy & operations teams in go-to-customer and release strategies
  • Work closely with engineering and QA teams to ensure that product features are built as intended
  • Inspire enthusiasm and support for user-centered design practices throughout the organization

Qualifications:

  • 5+ years of experience designing and shipping digital products
  • Bachelor’s degree in Graphic Design, UX Design, Human Factors, HCI, Psychology, Sociology, or related field
  • An understanding of and experience operating within the entire product development process, from research, discovery and problem solving through to detailed UI and visual design
  • Experience designing cross-platform, end-to-end product features (web, iOS, and Android)
  • Expert-level skill using Sketch to manage design systems and create accurate, high-fidelity mockups of your work
  • Experience building interactive prototypes in Invision or other tools of the trade (HTML/CSS prototyping skills are a plus)
  • Demonstrated history of integrating user data into design process (conducting usability testing, performing user interviews, assessing quantitative survey results, etc.) desired but not required
  • Strong time management skills and the ability to be self-directed when needed
  • A curiosity to learn and a willingness to adapt as new and different challenges constantly emerge
  • Solid written and verbal communication skills with the ability to present a strong rationale for design decisions
  • Experience working with software developers in a fast-paced agile/scrum environment

Wellframe, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by local, state, or federal laws, rules, or regulations.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • ReactLibraries
    • SparkFrameworks
    • CassandraDatabases
    • PostgreSQLDatabases
    • InVisionDesign
    • SketchDesign
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM

Location

Located in the Seaport, we are a short walk from South Station and surrounded by great lunch spots and coffee shops.

An Insider's view of Wellframe

What are some social events your company does?

Wellframe’s social events go beyond the regular happy hours (which we also do). Earlier this week, my team went bowling; with the Women of Wellframe group, we watched Ocean’s 8 together and have a potluck picnic coming up; and later this summer, we’ll all indulge in a beach day. It’s all made me feel a part of the company even as a new member.

Fabiola

Client Operations Associate

What's the biggest problem your team is solving?

Wellframe's engineering team is passionate about blending data, cutting edge technologies and security to build products that have a direct positive impact on patients' quality of life. To that end, we are currently designing the next generation of our architecture while expanding our infrastructure.

Mohammad

VP, Engineering

What is your vision for the company?

We see an opportunity over the coming years to work with more and more organizations that allow us to impact more patients more profoundly, and so we are investing a lot to not only grow commercially and bring on more clients and new partnerships, but to take on more ownership over helping our partners engage more with their patients or members.

Jake

President & CEO, Co-Founder

What makes someone successful on your team?

Tenacity: We go the extra mile to make our partners successful and inspire each other with our thirst for excellence.
Collaboration: We work constructively across disciplines to solve hard problems together.
Humility: We are never finished learning and growing, and we value the perspective and experiences of those around us.

Evan

Director of Talent

What are Wellframe Perks + Benefits

Wellframe Benefits Overview

Wellframe recognizes that an employee benefits program is necessary for the health and well-being of our employees and their families. We are pleased to offer our employees one of the most competitive and comprehensive benefits packages in the industry.

Culture
Volunteer in local community
Wellframe participates in quarterly volunteer activities. In the past we've volunteered at More than Words, Community Servings, Boston Healthcare for the Homeless and West End Boys and Girls Club.
Friends outside of work
Eat lunch together
Daily stand up
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Twice a week in-office lunches
Happy Hours
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within
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