Product Designer

| Greater Boston Area
About Klaviyo
At Klaviyo, marketers know that "sending the right message to the right people at the right time" is the key to getting better results. We believe the key reason behind irrelevant marketing isn’t the people; it’s the tools they have to work with. Despite the explosion in Marketing Technology, the products that let marketers communicate with people in a truly relevant, engaging way are either a pain in the ass to use or missing important features. 
That’s where Klaviyo comes in. Klaviyo helps marketers drive more sales with super-targeted, highly relevant email, Facebook, and Instagram marketing.
We have thousands of paying customers, we're profitable, and we're growing very quickly. If you care about making marketing relevant so it drives meaningful business results, we want to meet you!
About the Role
Klaviyo is a product driven company, and we’re passionate about user experience and design. 
The Product Designer will join a team and be involved in every aspect of the product conceptualization and development process. Responsibilities range from brainstorming the next great product, prototyping the experience, pairing with engineering and product management during agile development, tweaking pixels right before launch, and working with customers to perform usability testing. You will be expected to utilize your full range of product design, interaction design, and visual design skills, and – individually – you will own the experience for at least one area/feature of the Klaviyo product.
You’ll additionally work with the design team to improve the overall user experience of the Klaviyo product as well as its individual interaction patterns and components. On top of that, you will work to grow the quality of the product as well as the design capabilities of the company and agile teams.
This position is full-time and based in Boston.

Responsibilities:

  • Take broad, conceptual ideas and turn them into something useful and valuable for our rapidly growing customer base
  • Contribute to the company and product style guide
  • Design user flows and experiences that are intuitive and simple (fewer clicks and screens is better) for our main product and our mobile applications
  • Contribute to high-level strategic decisions with the rest of the product and leadership teams
  • Partner with product managers, engineers, researchers and content strategists to oversee the user experience of a product from conception until launch (and then some)
  • Pair with design resources on marketing and other teams to ensure consistency across Klaviyo web properties and initiatives
  • Help grow the Product Design/UX TeamGive, solicit, and take feedback from other designers, engineers, and product managers to continually raise our bar for quality

Requirements:

  • Have 2 or more years working as a designer in a tech/product company or agency operating in an agile software development process
  • You possess excellent communication skills (you should be able to clearly articulate your design process, inspiration and decisions)
  • Strong visual design skills and a good eye. You push the boundaries of visual and interaction design
  • Some experience with front-end programming or prototyping (ideally with XHTML, CSS and Javascript)
  • The ability to think at a high level about product strategy and vision (not just 'how it should look' but 'what we should build' and ‘how we will know customers love it’)
  • Experience in building and shipping applications or software and iterating over time
  • Experience designing in Sketch and Invision
  • Must have a portfolio featuring examples of interaction design work

Bonus Points:

  • Experience developing or working within a design system
  • Experience working with marketing technology products or Ecommerce businesses
  • Experience with Javascript frameworks such as Backbone.js and React.js 
  • Experience utilizing CSS (LESS/SASS) and for building responsive applications
  • Design experience across a variety of platforms (desktop, tablet, iOS, Android, etc.)

Read Full Job Description

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • Twitter BootstrapLibraries
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • CassandraDatabases
    • MySQLDatabases
    • RedisDatabases

Location

We're in the heart of the Financial district with easy access to public transportation and a short walk from South Station.

An Insider's view of Klaviyo

What’s the vibe like in the office?

The simplest way I would describe the Klaviyo office is "energy". From the minute you start your day there's an excitement that everyone is working toward the common goal of helping businesses grow. It's a pretty amazing thing to be a part of and you can really feel it.

Jon

Director of Community Management

How do you collaborate with other teams in the company?

One of the great things about working at Klaviyo is that I get to work with amazing people from across the organization. While working in Finance isn’t intuitively a role that involves a lot of collaboration - Klaviyo’s finance team has regular interactions and team syncs with Sales Ops, Customer Support and the People Team!

Tai

Staff Accountant

How would you describe the company’s work-life balance?

As a working parent I feel incredibly excited to work at Klaviyo because I feel so supported in two amazing roles - Director of Customer Success and Parent to a 3 year old. Being able to develop an amazing team without worrying about being judged for making time for my family is one of the many things that makes Klaviyo special.

Rach

Director

What are Klaviyo Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Intracompany committees
We have a diversity and Inclusion committee that sponsors monthly company-wide activities to educate and enrich our employees.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Klaviyo employees can contribute up to $2700 annually to their FSA.
Disability Insurance
Disability insurance that covers 60% of annual salary.
Dental Benefits
Our dental plan covers : 100% for preventative care., 80% for basic restorative, 50% for major restorative.
Vision Benefits
Our vision benefits plan covers 100% for annual eye exams with $150 for glasses and contact lenses.
Health Insurance Benefits
Life Insurance
Life insurance is equal to 1 times an employee's annual salary up to 300k.
Pet Insurance
We offer discounted pet insurance through our insurance provider.
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Klaviyo's 401k plan offers stocks, bonds and international index funds to choose from.
401(K) Matching
Company Equity
Klaviyo offers equity packages to full time employees.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave.
Flexible Work Schedule
Klaviyo provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Klaviyo offers unlimited time off.
Paid Holidays
Paid Sick Days
Klaviyo offers unlimited time off.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Klaviyo offers Tax preferred transit and parking plans for employees.
Company Outings
Klaviyo Hosts bi-annual company parties and milestone celebrations when targets are reached ! ( usually once a year)
Game Room
Klaviyo offers ping-pong tables, and a number of different gaming consoles for employee use.
Stocked Kitchen
Klaviyo offers a WELL STOCKED FREE kitchen with snacks and drinks for all employees.
Some Meals Provided
Klaviyo often surprises employees with free breakfast or meals and Free lunch on Wednesdays for all!
Happy Hours
Happy hours are hosted Once per week on Fridays!
Parking
There is a parking garage in the building.
Fitness Subsidies
Klaviyo offers 3 months of subsidised gym membership.
Professional Development Benefits
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $3000 for continuing education.
Lunch and learns
Klaviyo hosts weekly Lunch and Learns.
Promote from within
Continuing Education stipend
We offer $3000 annualy for continuing education.
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