User Experience Designer

| Greater Boston Area
SHYFT Analytics was founded on a simple yet powerful idea – through powerful analytics find meaningful patterns in complex data that impacts and shapes the future of healthcare. Over the last decade our technology has played a critical part in changing how companies connect and visualize healthcare information, both clinical and commercial. As a leader in this quickly evolving industry, a career at SHYFT offers countless ways to make an impact in a fast-growing company. 
Big Data and User Experience are two hot topics in the tech-industries related to Life Science & Biotech. We are a rapidly growing team of experts intensely focused on creating user-friendly data analysis and management solution for people so that they can "See what their data can do" for them.
As the UX Designer, you will be responsible for defining and executing UX processes, methodologies, and standards for a product. You will collaborate closely with cross-functional team members to build first-in-class user experiences for commercial-grade applications for Life Science & Biotech industries. This position calls for an experienced UXD with in-depth knowledge of design principals and advanced testing/assessment skills who can also develop stellar information architecture deliverables. This position is based in our Waltham, MA headquarters. 

Key Responsibilities:

  • Conduct assessment methods such as usability testing, heuristic analyses, UI reviews, complexity measures, etc. to measure the UX of early designs to mature products. 
  • Conduct brainstorming or whiteboarding sessions with different stakeholders 
  • Translate research and testing findings into actionable requirements through comprehensive data analysis. 
  • Design and prototype information architecture (IA) solutions that reflect a balance between efficiency, ease of use, user satisfaction, business goals, and technical constraints.
  • Quickly iterate on multiple visual design explorations to arrive at a simple but robust solution, accounting for complex requirements. 
  • Produce UX Architecture specifications that may include detailed wireframes, concrete use cases, annotated prototypes, user stories, etc. through close collaboration with cross-functional teams 

Required Skills and Experience:

  • Minimum 3 years of experience working in a high-tech UX team in a fast-paced, multidisciplinary environment 
  • Excellent conceptual and problem-solving skills 
  • Fundamental understanding of usability testing methods, such as formative, summative, moderated, automated, remote, local, RITE, etc.
  • Fundamental understanding of information architecture concepts, conceptual design, and detail design
  • Experience designing for tablet and phone apps 
  • Ability to interpret business and functional requirements from a user-centered as opposed to feature-centered perspective
  • Proficiency with standard wireframing and prototyping tools (Sketch, InVision, Axure, etc.) 
  • Extensive experience interfacing with customers and users
  • Portfolio that demonstrates skills and understanding in user centered design methodologies, with an emphasis on user research and assessment methods 
  • Excellent written and oral communications skills, with advanced public speaking and presentation skills
  • Self-motivated to prioritize and manage workload 

Desired Skills:

  • Comfortable creating high-fidelity mockups 
  • Experience with agile development 
  • Experience with enterprise software 
  • Knowledge of the pharma and life sciences industry 
  • Collaborated with product managers and software engineers 

Required Education:

  • Master's degree in Human Factors, User Experience Design, HCI, Information Science, or related discipline or equivalent work experience 

SHYFT Analytics, a Medidata company, is the leading platform for commercial and real-world data analytics, with products designed specifically for the pharmaceutical, biotech, and medical device industry. SHYFT’s data analytics platform is the most efficient and scalable way to transform massive amounts of complex healthcare data into on-demand clinical and commercial insight. SHYFT is headquartered in Boston with offices in San Francisco and New York City. Learn more about SHYFT at, or follow the company on Twitter @SHYFTAnalytics or LinkedIn. SHYFT Core Values: We hire based on a 'fit first' philosophy and focus on candidates who exemplify our core values over skillset alone. At SHYFT, we believe every employee at every level is an innovator. We want all employees to bring their 'A game' to work every day and focus on the delivery of a truly amazing customer experience. We believe this is best done by embracing the team, all the while having fun.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • JavascriptLanguages
    • PerlLanguages
    • D3JSLibraries
    • jQueryLibraries
    • Ember.jsFrameworks
    • Microsoft SQL ServerDatabases
    • Google AnalyticsAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen


SHYFT is located in the historic Watch Factory building in Waltham, MA. Short walk to the commuter rail, Moody St, and the Charles River running path

An Insider's view of SHYFT Analytics

What’s the vibe like in the office?

SHYFTers are guided by core values which ensure a safe, comfortable, energetic, collaborative and fun place to work. Everyone shares a company vision which we are all proud to uphold. At SHYFT, everyone is involved, heard and valued. There is mutual respect, trust, transparency and accountability which makes a feedback culture flourish.


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How do you collaborate with other teams in the company?

Early, often, and broadly! In order to fully understand what motivates our stakeholders, marketers have to rely on frequent and close collaboration with the various internal teams that interface with them on a daily basis – from Product, to Customer Success, to Sales, and beyond. Without collaboration, Marketing would be a ship without a rudder!


Director, Product Marketing

How has your career grown since starting at the company?

One of the best aspects of being a SHYFT employee is having the flexibility to try different things and choose your growth area. In my 1.5 years here I was not only able to participate in projects and flex skills I have not used before, I also had the chance to solve challenges in product, sales, and contracting. SHYFT has invested in my growth.


Senior Business Analyst

How do you empower your team to be more creative?

Creativity blossoms where there is no fear of failure. Failure is a fundamental part of the creative process – it is the only way to learn, adapt and ultimately, succeed. Fear of failure shackles our thinking in unconventional ways. Eliminating fear frees us to investigate ideas that we would otherwise deem improbable – and makes them possible.


Chief Product Officer

What's the biggest problem your team is solving?

My team is currently focused on building the next gen of SHYFTs’ largest application. Its an all hands on deck initiative with lots of challenges, but its rewarding to see the vision come to reality.

Were motivated to be building something great, something that we all contributed to formulating. We saw ways to improve what existed, so we did!


Senior Software Engineer

What are SHYFT Analytics Perks + Benefits

Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

We have plenty of perks , but it’s not what we want to be known for! We recently doubled our office space with an amazing build out. The office is now extremely open, comfortable, and collaborative. We built the SHYFT bar with 2 beers on draft, nitro cold brew and iced teas, multiple BEVI stations, snacks galore all day long, LeanBox, Lunch Delivery service, monthly happy hour on Moody St, SHYFT Holiday party, Summer/Golf Outing, and monthly cultural initiatives driven by our A-Team.

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