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Atlassian Tools Engineer

| Greater Boston Area

At MassMutual, we’re passionate about helping millions of people find financial freedom and this passion has driven our approach to developing highly interactive digital experiences for our customers. The Digital Experience team, part of MassMutual’s Customer Experience organization, is comprised of collaborative, cross-functional, product centric groups who like to have fun, challenge each other, and are energized to create innovative solutions that exceed the changing needs of our customers.  We design, build, and support all of MassMutual’s customer-facing digital assets.

What great looks like in this role

Our ideal Collaborative Tools Engineer candidate is team-oriented, possesses excellent communication skills, is highly engaged by working with teams, and has previously managed collaborative tools like JIRA, GSuite, Slack, Service Desk, Confluence, and Bitbucket in an agile setting.  You are detail and goal oriented, and incredibly organized. Additionally, you posses Atlassian tools administration in a cloud experience within a CI/CD model and will be a champion not only for existing patterns built in the tools, but also collaborating and helping teams embrace patterns and tools which further empower them to move faster and communicate more effectively.

You’re also team-oriented and take a collaborative approach to working with others. With a flat leadership structure, the opportunity for flexibility within role, and development into other areas is a core reason most people desire to work in Digital Experience at MassMutual.

Objectives of this role

Responsible for day-to-day ownership and administration of MassMutual’s collaborative tool suites utilized by our customer facing product and Data Science teams. This role helps team identify optimal workflows based on our organization’s agile transformation objectives and champions initiatives to drive and maintain consistency across teams. The role also helps mentor team members on how to leverage collaboration tools to their fullest, and continuously seeks ways to improve our usage of the tools, by helping introduce new features and ideas into the user ecosystem.

Skills and qualifications

  • 3+ years of administration experience on Jira and Confluence

  • Minimally 1 year of administration experience Slack, GSuite, and Jira Service Desk

  • Must have agile experience

  • Experience managing multiple workflows within a single JIRA instance

  • Authorized to work in the United States without sponsorship now or in the future

Preferred qualifications

  • 5 years of previous tool administration experience with JIRA (preferably JIRA Cloud)

  • 2 years of previous tool administration experience with Confluence

  • 2 years of previous experience administering BitBucket

  • 2 years of GSuite experience

  • 2 years of Agile experience

  • 2 years of Jenkins experience

  • Advanced knowledge of how to manage multiple workflows within a single JIRA instance

  • Knowledge of mobile & web application design, development, and testing processes, tools and methodologies 

 

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • BashLanguages
    • GroovyLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • Redux SagaLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • PostgreSQLDatabases
    • SQLiteDatabases
    • TeradataDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • TealiumAnalytics
    • SnowplowAnalytics
    • LookerAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Aha!Management
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement

Location

470 Atlantic Avenue, Boston, MA 02110

What are MassMutual Perks + Benefits

MassMutual Benefits Overview

At MassMutual, employees have the opportunity to earn a competitive salary and bonus, enroll in an
array of benefits, and participate in programs and services that support healthy lifestyles, assist them
in building financial security for themselves and their families and help them live well-balanced lives.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
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