Director of Information Security

| Greater Boston Area
Information Security & Security Engineering at Klaviyo:
Klaviyo is a fast-growing and profitable startup located in the heart of downtown Boston. Our mission is to use data science to help ecommerce brands grow faster. We love taking on tough engineering problems such as building real-time analytics systems to process billions of events every day.
We believe in ownership and autonomy and look for engineers and technical leaders who are passionate about building, operating & scaling features end to end and breaking through technical challenges to have outsized impact on our customers and on Klaviyo.
Klaviyo’s most important asset is our people and we are committed to raising the bar for what it means to be a Klaviyo and to investing in and leveling up our people.
Read more about our tech and teams at https://klaviyo.tech
The Information Security team at Klaviyo is a contingent of the Site Reliability Engineering team. We are looking for a leader to build the team responsible for the practice of information security within Klaviyo into a best in class group. We expect this leader to be incredibly hands on and technical and share our passion for designing and driving to closure efficient solutions to complex security problems, while minimizing employee friction and maximizing productivity.

What you'll be doing

  • Grow and lead a team of information security professionals to operate a world-class organization
  • Define the best practices, processes and enforcement mechanisms for protecting Klaviyo’s business, our products, and our customer data
  • Create and execute project plans to achieve desired compliance attestations and certifications
  • Educate all Klaviyo employees in their responsibilities under a shared security model
  • Partner with product & engineering to define and execute a security roadmap
  • Partner with sales & marketing to ensure we have the appropriate collateral and processes in place to respond to relevant RFPs
  • Build and operate the Klaviyo Security Operations CenterAct as Information Security’s incident commander for any declared incidents or investigations
  • Represent Klaviyo publicly in conversations with key customers and in community events
  • Influence the design and implementation of solutions using open-source/third party tools and automation focused on the prevention of and response to security threats

Requirements

  • 8+ years of work experience in information security and security engineering, including 3+ years of proven hands-on technical management experience of software engineers and information security professionals
  • Experience leading information security teams at hyper-growth SaaS technology companies
  • Have led multiple organizations through achieving compliance attestations and certifications such as SOC Type II, PCI, HIPAA, etc.
  • Demonstrated mastery of Amazon Web Services (AWS) security models and infrastructure patterns
  • Passionate about DevSecOps and facilitating innovation and engineering velocity even as security & compliance goals are achieved
  • History of growing teams of infosec professionals through both rigorous hiring as well as mentoring
  • Strong hands-on technical chops including experience with programming languages such as Python, Linux systems, manipulating APIs and configuring systems using configuration management tools

Life at Klaviyo:
Klaviyo is a team of people who are crazy motivated by growth.
It’s what we help our customers do: grow their businesses by making it possible and easy for them to use their data to power better marketing.
It’s how we behave as individuals: we’re all deeply passionate about learning.
It’s how we manage our business: we have 10,000+ paying customers, we’re profitable, and we’re growing insanely fast.
And it’s what our culture is all about. Working at Klaviyo means you’ll work on things you never imagined you would; you’ll grow in ways you didn’t consider possible; and you’ll do the best work of your career with people who are just as motivated and talented as you are.
Your curiosity has led you this far, so if this sounds like your ideal place to work, apply now!
No phone calls or agency submissions, please.

Read Full Job Description

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • Twitter BootstrapLibraries
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • CassandraDatabases
    • MySQLDatabases
    • RedisDatabases

Location

We're in the heart of the Financial district with easy access to public transportation and a short walk from South Station.

An Insider's view of Klaviyo

What’s the vibe like in the office?

The simplest way I would describe the Klaviyo office is "energy". From the minute you start your day there's an excitement that everyone is working toward the common goal of helping businesses grow. It's a pretty amazing thing to be a part of and you can really feel it.

Jon

Director of Community Management

How do you collaborate with other teams in the company?

One of the great things about working at Klaviyo is that I get to work with amazing people from across the organization. While working in Finance isn’t intuitively a role that involves a lot of collaboration - Klaviyo’s finance team has regular interactions and team syncs with Sales Ops, Customer Support and the People Team!

Tai

Staff Accountant

How would you describe the company’s work-life balance?

As a working parent I feel incredibly excited to work at Klaviyo because I feel so supported in two amazing roles - Director of Customer Success and Parent to a 3 year old. Being able to develop an amazing team without worrying about being judged for making time for my family is one of the many things that makes Klaviyo special.

Rach

Director

What are Klaviyo Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Intracompany committees
We have a diversity and Inclusion committee that sponsors monthly company-wide activities to educate and enrich our employees.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Klaviyo employees can contribute up to $2700 annually to their FSA.
Disability Insurance
Disability insurance that covers 60% of annual salary.
Dental Benefits
Our dental plan covers : 100% for preventative care., 80% for basic restorative, 50% for major restorative.
Vision Benefits
Our vision benefits plan covers 100% for annual eye exams with $150 for glasses and contact lenses.
Health Insurance Benefits
Life Insurance
Life insurance is equal to 1 times an employee's annual salary up to 300k.
Pet Insurance
We offer discounted pet insurance through our insurance provider.
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Klaviyo's 401k plan offers stocks, bonds and international index funds to choose from.
401(K) Matching
Company Equity
Klaviyo offers equity packages to full time employees.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave.
Flexible Work Schedule
Klaviyo provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Klaviyo offers unlimited time off.
Paid Holidays
Paid Sick Days
Klaviyo offers unlimited time off.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Klaviyo offers Tax preferred transit and parking plans for employees.
Company Outings
Klaviyo Hosts bi-annual company parties and milestone celebrations when targets are reached ! ( usually once a year)
Game Room
Klaviyo offers ping-pong tables, and a number of different gaming consoles for employee use.
Stocked Kitchen
Klaviyo offers a WELL STOCKED FREE kitchen with snacks and drinks for all employees.
Some Meals Provided
Klaviyo often surprises employees with free breakfast or meals and Free lunch on Wednesdays for all!
Happy Hours
Happy hours are hosted Once per week on Fridays!
Parking
There is a parking garage in the building.
Fitness Subsidies
Klaviyo offers 3 months of subsidised gym membership.
Professional Development Benefits
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $3000 for continuing education.
Lunch and learns
Klaviyo hosts weekly Lunch and Learns.
Promote from within
Continuing Education stipend
We offer $3000 annualy for continuing education.
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