Engineering Operations Manager

| Greater Boston Area

ezCater is the world’s largest online marketplace for catering – a $60+ billion market in the U.S. We make it superbly easy for businesspeople to find and order great food for meetings and events, and we help our catering partners grow their business. We’re backed by $320 million in venture funding and in early 2019 were valued at $1.25 billion. Our mission is to power the world’s catering, and we’ll make it happen – even more surely if you come help us.


Join our Product Engineering leadership team and help us drive the next wave of rapid growth at ezCater. As an Operations Manager, you will contribute across our eCommerce, SaaS, Integrations, and Fulfillment departments. We want someone with a dynamic personality supporting all teams in both an operational and strategic capacity, as we scale to $2 billion and beyond.

What you’ll do:

  • Manage and drive the execution of cross-functional projects.
  • Connect the dots with data, discover trends, assist in forecasts, build charts and present data narratives.
  • Track department performance and operational health, identifying gaps and offering up potential solutions (we love to experiment and try new things)
  • Level us up in all manners of communication. Help us get the right information to the right people at the right time.

This role might be that rare opportunity you are looking for if you:

  • Thrive in a highly collaborative, no red-tape, rapid-growth environment.
  • Are comfortable challenging team members to think creatively and aim higher.
  • Are opinionated, but pragmatic, and know that one size does not fit all.
  • Have experience with BI tools and understanding metrics and trends.
  • Enjoy organizing and distilling complex information.
  • Experience with Agile Project Management tools such as Trello, Jira, etc.
  • Understand effective process and implementation in both concept and execution.
  • Enjoy writing and speaking to diverse audiences, keen on oral presentations and persuasive writing.
  • Love building and maintaining organizational relationships.

What you’ll get from us:

Importantly, you’ll get a tremendous amount of authority and autonomy. You’ll own your outcomes and see measurable results for your efforts. With ezCater’s radical transparency and trust, you’ll have open access to the data that drives our decisions. ezUniversity sessions will provide plenty of opportunities to expand your mind.

At the same time, you’ll get sane working hours and a huge amount of flexibility around work/life balance. Have people in your life – of any age – who always, often, or sometimes need your help? We make room for that. Have a bad thing or a good thing happen to you? We make room for that, too.

Oh, and here’s what else you’ll get: Market salary, stock options you’ll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K, health/dental/FSA, long-term disability insurance, subsidized T-passes, a great office in the heart of Boston, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies), and knowing that you helped get this rocket ship to the moon.

ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones.

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SwiftLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • ElasticSearchDatabases
    • PeriscopeAnalytics
    • InVisionDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • HubSpotCRM

Location

40 Water Street, Boston, MA 02109

What are ezCater Perks + Benefits

ezCater Benefits Overview

Importantly, you’ll get sane working hours and a huge amount of flexibility around work/life balance. Have people in your life – of any age – who always, often, or sometimes need your help? We make room for that. Have a bad thing or a good thing happen to you? We make room for that, too.

Oh, and here’s what else you’ll get:

Market salary, stock options you’ll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K, health/dental/FSA, long-term disability insurance, subsidized T-passes, a great office smack-dab in Boston’s Downtown Crossing, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies), and knowing that you helped get this rocket ship to the moon.

Culture
Volunteer in local community
ezCater participates in regular community outreach activities with Rosie’s Place, City Sprouts, Community Servings, Greater Boston Food Bank, etc.
Partners with Nonprofits
ezCater partners with Feeding America through our CaterCares initiative
Friends outside of work
Eat lunch together
Intracompany committees
Here at ezCater, we have a number of different committees that tackle everything from planning fun company outings to furthering the conversation around diversity and inclusion among employees
Daily stand up
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

Plus: Wicked awesome co-workers, Cupcakes, Breakfast delivered on Mondays, Lunch delivered on Thursdays

More Jobs at ezCater32 open jobs
All Jobs
Data + Analytics
Dev + Engineer
HR
Marketing
Operations
Product
Sales
Content
Developer
new
Boston
Developer
new
Boston
Developer
new
Boston
Developer
new
Boston
Sales
new
Boston
Marketing
new
Boston
Developer
new
Boston
Product
new
Boston
Sales
new
Boston
Operations
new
Boston
Developer
new
Boston
Product
new
Boston
Content
new
Boston
Product
new
Boston
Data + Analytics
new
Boston
Marketing
new
Boston
Operations
new
Boston
Marketing
new
Boston
Content
new
Boston
Marketing
new
Boston
Developer
new
Boston