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Mid/Senior Software Engineer, Analytics

| Greater Boston Area

Why be a Toaster?

“Our analytics team is taking restaurant data analytics to the next level to create new insights for our customers. From scalable sales reporting, to correlation-based analytics, to machine learning and prediction... Big Data analytics starts here.” - Martin K., Sr. Principal Software Engineer

We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help craft the future of the company. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.

Toast is looking for a self-motivated individual who loves building great software. From our core application built on top of Android, to a Java microservice architecture on the back end, we focus on providing the infrastructure stability necessary, so that our complex distributed system "just works" while maintaining a well-designed user interface. We need a talented engineer on our Analytics team to help build and maintain the highest quality product as our vision moves forward.

Our analytics team is building a scalable data platform that uses the data a restaurant streams through our system to help the restaurant operators save money, optimize service, and offer guests a better experience. With years of data about the restaurant available for quick access in our Spark-based platform, and today’s machine learning techniques, the sky’s the limit!

Some projects we’ve been working on recently include:

  • Optimizing data pipelines to get new data into our Spark cluster as quickly as possible
  • Overhauling reporting workloads to use the new Spark cluster, including introducing new reporting features that couldn’t be accomplished without the power of the new platform
  • Introducing tiered storage for our analytics platform so we can manage cost at large scale
  • Prototyping ML-based analytic approaches for predicting sales, optimizing menus, and providing user recommendations

As a senior software engineer on the Analytics team, you will be:

  • Designing, building and maintaining our high performance, highly reliable data analytics platform
  • Participating in designing, estimating effort, implementing, testing, debugging, configuring, integrating and documenting services and backend code
  • Diagnosing performance bottlenecks and implementing optimizations
  • Collaborating on machine learning projects built on the analytics platform
  • Participating in code reviews to ensure technical implementations meet functional requirements and mentoring other team members

Do you have the right ingredients?

  • Deep Java development skills
  • Capability of delivering high quality, reliable services to production
  • Passion for building great software
  • The ability to get yourself unblocked, as well as the motivation to be a lifelong learner
  • Distributed systems experience is preferred
  • Spark experience is a plus
  • Experience seeing analytic projects from concept to production is desired

Our Tech Stack

Toast’s products run on a stack that ranges from guest and restaurant-facing Android tablets to backend services in Java to internal, guest-facing and restaurant-facing web apps. Our backend services follow a microservice architecture written using Java 8 and DropWizard; we use AWS extensively, ranging from S3 to RDS to Lambda. We have our own platform for dealing with user management, service elevations and robust load balancing. Toast stores data in a set of sharded Postgres databases and utilizes Apache Spark for large scale data workloads including query and batch processing. The front-end is built primarily using Angular and ES6. The main Toast POS application is an Android application written in Java and Kotlin. For data between tablets and our cloud platform we operate RabbitMQ clusters as well as direct tablet communication to the back end

Read Full Job Description

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • AngularjsLibraries
    • ES6Libraries

Location

Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.

An Insider's view of Toast

What’s the vibe like in the office?

Our office has both a relaxed but productive vibe. You'll see people with their heads down working, but you'll also see people hanging out and collaborating in open spaces. There's a good balance between work and play. When I'm not heads down coding, you'll find me playing guitar or hanging out in the Toast Pub.

Gabe Gonzalez

Software Engineer

How has your career grown since starting at the company?

I began as an implementation engineer, moved into instructional design, and now I am in my dream role as a product manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
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