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Print System Engineer

| Watertown
At Markforged, we are on a mission to unlock the next 10x of innovation in design and manufacturing. We build an Industrial 3D Printing Platform to liberate designers and engineers from decades-old, slow part creation processes. NASA, Google, Ford, Amazon, Siemens and thousands of companies in 50 countries use Markforged to print same-day prototypes and produce stronger end-use parts than they did before. With Markforged, customers are able to ship 50X faster, spend 20X less, and build products that are 23X stronger.
The Print System Engineering team tackles issues that impact customer print outcomes. Engineers on this team are faced with new challenges and problems to investigate and solve on a regular basis. If you like new and different challenges, this is the team for you.
This position is for the mechanical engineer who always thinks outside the mechanical realm and understands that our products are a complex system with user, software, electrical and dynamic components. This is not your typical design job with a small, detailed scope - it covers all parts of our product and your work is seen in every customer’s print. Are you ready to make a direct impact?
This position reports to the Director of Print System Engineering and is based in our Watertown, MA headquarters.

In this role, you will:

  • Have a direct impact on improving our products and customer experience
  • Work collaboratively with different teams to solve system issues
  • Uncover the top issues impacting print satisfaction by examining data from Customer Solutions, Manufacturing and by polling other teams
  • Create test methods and fixtures to determine the root cause of issues, and then perform the testing
  • Design, prototype, and release mechanical solutions to existing products
  • Work with Manufacturing to implement solutions at the assembly and production stages of existing products
  • Diagnose and root cause returned warranty parts to expose trends and solve customer issues
  • Collaborate with Customer Solutions to create and improve documentation

What we look for:

  • A broad experience with systems that involve various mechanical, electrical and software components. Can you CAD? Build test fixtures of your own design? Make your own PCBs and circuits? Write Python scripts? If so, you’re on the right track.
  • Experience with 3D parametric modeling software, SolidWorks preferred
  • An open personality, ready and willing to openly engage with various team members
  • Understanding of and personal experience with various manufacturing methods
  • A minimum of a bachelor’s degree in Mechanical Engineering or related field, or equivalent experience
  • A hands-on approach to solving problems
  • An open-mind, willing to explore all possibilities and solutions
  • A passion for solving problems
  • An ability to quickly adapt and focus on new challenges

Why Markforged?

  • At Markforged, we have a culture that values learning, data-driven decision making, and prioritization
  • We learn from failure and are not afraid to keep trying after others have given up
  • We are a team of talented individuals and are looking to grow with enthusiastic individuals who share our vision of improving how the world innovates
  • We offer a competitive compensation package and a full suite of benefits, including medical insurance, dental insurance, vision insurance, 401(k), parental leave, commuter benefits, open PTO policy, and more
  • Our work environment includes casual dress, a fully stocked kitchen, bike storage, free parking, weekly catered lunches, and fitness perks

Markforged values the differences among our employees and provides equal employment opportunities to all employees and applicants for employment. These differences include but are not limited to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. This goal emphasizes the development of inclusive work environments that capitalize on each employee’s skills, experience, and unique perspectives as we strive to achieve an unparalleled standard of excellence.
To all recruitment agencies: Markforged does not accept agency resumes. Please do not forward resumes to our jobs alias or Markforged employees. Markforged is not responsible for any fees related to unsolicited resumes.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • AngularJSFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM

Location

480 Pleasant Street, Watertown, MA 02472

An Insider's view of Markforged

What are some social events your company does?

Our office has periodic happy hours and company offsite parties, as well as a weekly all-hands meeting where different teams present and lunch is served.

Daniel

Content Engineer

What does your typical day look like?

Every day for me is a little different. Typically, I'd start the day by checking on the results of some multi-day experiments or pull parts out of experimental furnace runs for our metal system. Later in the day, I'd kick off the next set of experiments, which could be something like a regular print or a special furnace run.

Michelle

Materials R&D Engineer

How has your career grown since starting at the company?

I started at Markforged on the Solutions team. After taking the initiative to learn, attend trade shows, and help with training sessions, the growth of the applications team allowed me to graduate to the role of an Application Engineer. Markforged has continuously allowed me to use my increasing expertise and skill set to grow my career.

Michelle

Application Engineer

How do your team's ideas influence the company's direction?

Business Ops is responsible for the systems architecture, processes, and data that will allow Markforged to scale efficiently. We start every morning with team stand-up. We cover sales, channel, marketing, and office ops - so we communicate often to stay coordinated in Markforged’s fast paced environment.

Hoppy

Vice President, Business Operations

What's the biggest problem your team is solving?

Making sure that as we scale we are still moving quickly. We have grown a lot, and I think the real complication is that we now have a lot of legacy products. The most important thing is that we never stop supporting customers and those products. You can't forget about your last printer while you're working on your new one.

Julie

Director, Product Management

What are Markforged Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Markforged provides up to 12 weeks of parental leave to eligible employees.
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Markforged has a take what you need vacation policy.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
We have plenty of controllers for video games - and ping pong tables in both offices.
Stocked Kitchen
Snacks, hot and cold coffee, gourmet tea selection, soda, Soylent, yogurt, string cheese, fruit and veggies!
Some Meals Provided
Markforged provides free catered lunch every Tuesday.
Happy Hours
Weekly Friday happy hours and quarterly Work Anniversary Celebrations.
Parking
Free, dedicated employee parking lots.
Fitness Subsidies
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