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Quality Engineer

| Watertown
Markforged is liberating designers and engineers from the long lead times and high costs of traditional manufacturing. We build cutting-edge next generation cloud connected industrial 3D printers that produce parts 50x faster that are 23x stronger and 20x lower-cost. NASA, Google, Ford, Amazon, Siemens and thousands of companies in 50 countries use Markforged printers to produce same-day prototypes and stronger end-use parts than ever before.
Our software technologies and tools empower our customers to configure print-ready parts, visualize part geometry in 3D, and push to IoT-connected printers for printing with our composite and metal solutions.
As a Quality Engineer, you will use your knowledge of test methodologies to create and validate customer use cases ensuring the seamless operation of the Markforged system and verify proper operation of the software and hardware products. You will work closely with Product Management, Hardware and Software Engineering to outline and create these customer-based tests. Your contributions will ensure a seamless customer experience with all aspects of the products to guarantee the output of high quality prints.
As part of the Quality Engineering team, you would be helping to found and build the tests and infrastructure necessary to enable the scaling and growth of our 3D printing platform involving end-customer applications and IoT services. Your ideas will directly influence the company's future. You will do interdisciplinary work on physical systems and learn from best-of-the-best engineers across MatSci, Mech-E, EE, and Software.
We are looking for an experienced quality engineer who believes that “untested code is broken code” and can help us develop, qualify and deliver a modern front end stack that will scale to power thousands of printers that manufacturers use to accelerate their product development. We need a talented engineer, who likes hands-on work, to build and maintain the highest quality product as our vision moves forward.

In this role you will:

  • Be a founding member of the Quality team and help create the strategy and standards for product and process quality in the Engineering organization
  • As part of the team, create test plans and test cases to validate functionality, existing and new, in Markforged software components
  • Create test plans and test cases to validate functionality in Markforged hardware components
  • Automate test cases as appropriate as part of the development process and identify test cases that can be automated by yourself or others
  • Participate in an Agile/Scrum environment
  • Continue to ensure the proper behavior of Markforged materials and performance by creating and executing part regression suites and pushing them through the system process
  • Work with a wide range of technologies to solve problems from end-to-end including: Debian-based IoT systems, security, AWS, Heroku, Docker.
  • Improve engineering Quality standards, tooling, and processes
  • Guarantee stability of the production environment for our customers
  • Testing and debugging of embedded systems

What we look for:

  • Passion for building products that enable customers to solve their problems
  • Pride in driving any size project to completion
  • Strong engineering background in fields such as Computer Science, Mathematics, Hardware Engineering, Physics
  • Experience with writing comprehensive test plans which may include unit, integration, functional and system level tests
  • Ability to script or otherwise automate test cases
  • Familiarity with storage systems, cloud infrastructure and front-end frameworks
  • Ability to work effectively in teams with technical and non-technical members
  • Skill and comfort working in a rapidly changing environment with dynamic objectives
  • Capacity to learn new skills, educate others, work autonomously, and make decisions with minimal supervision
  • Knowledge with a subset of Javascript, Coffeescript and Python
  • Experience with modern browser applications
  • Experience with using Selenium, Katalon or similar automated tools
  • Demonstrated ability to debug complex system problems
  • Comfortable with Linux, security, and networking fundamentals
  • Ability to take ownership of a project and execute it with technical excellence
  • Knack for troubleshooting complex customer-facing systems
  • Previous experience with 3D modeling and 3D printing concepts is a plus
  • Strong interpersonal and communication skills
  • Bachelor’s degree in Computer Science, or equivalent
  • Have 3 - 5 years in testing and automating modern, complex web applications
  • Strong Quality mindset and demonstrated Quality Engineering methodologies
  • Strong UX design and implementation mindset geared to making the experience easy for the customer
  • Bachelor’s degree in Computer Science, Mathematics or equivalent

Why Markforged?

  • At Markforged, we have a culture that values learning, data-driven decision making, and prioritization
  • We learn from failure and are not afraid to keep trying after others have given up
  • We are a team of talented individuals and are looking to grow with enthusiastic individuals who share our vision of improving how the world innovates
  • We offer a competitive compensation package and a full suite of benefits, including medical insurance, dental insurance, vision insurance, 401(k), parental leave, commuter benefits, open PTO policy, and more
  • Our work environment includes casual dress, a fully stocked kitchen, bike storage, free parking, weekly catered lunches, and fitness perks

Markforged values the differences among our employees and provides equal employment opportunities to all employees and applicants for employment. These differences include but are not limited to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. This goal emphasizes the development of inclusive work environments that capitalize on each employee’s skills, experience, and unique perspectives as we strive to achieve an unparalleled standard of excellence.
To all recruitment agencies: Markforged does not accept agency resumes. Please do not forward resumes to our jobs alias or Markforged employees. Markforged is not responsible for any fees related to unsolicited resumes.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • AngularJSFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM

Location

480 Pleasant Street, Watertown, MA 02472

An Insider's view of Markforged

What are some social events your company does?

Our office has periodic happy hours and company offsite parties, as well as a weekly all-hands meeting where different teams present and lunch is served.

Daniel

Content Engineer

What does your typical day look like?

Every day for me is a little different. Typically, I'd start the day by checking on the results of some multi-day experiments or pull parts out of experimental furnace runs for our metal system. Later in the day, I'd kick off the next set of experiments, which could be something like a regular print or a special furnace run.

Michelle

Materials R&D Engineer

How has your career grown since starting at the company?

I started at Markforged on the Solutions team. After taking the initiative to learn, attend trade shows, and help with training sessions, the growth of the applications team allowed me to graduate to the role of an Application Engineer. Markforged has continuously allowed me to use my increasing expertise and skill set to grow my career.

Michelle

Application Engineer

How do your team's ideas influence the company's direction?

Business Ops is responsible for the systems architecture, processes, and data that will allow Markforged to scale efficiently. We start every morning with team stand-up. We cover sales, channel, marketing, and office ops - so we communicate often to stay coordinated in Markforged’s fast paced environment.

Hoppy

Vice President, Business Operations

What's the biggest problem your team is solving?

Making sure that as we scale we are still moving quickly. We have grown a lot, and I think the real complication is that we now have a lot of legacy products. The most important thing is that we never stop supporting customers and those products. You can't forget about your last printer while you're working on your new one.

Julie

Director, Product Management

What are Markforged Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Markforged provides up to 12 weeks of parental leave to eligible employees.
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Markforged has a take what you need vacation policy.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
We have plenty of controllers for video games - and ping pong tables in both offices.
Stocked Kitchen
Snacks, hot and cold coffee, gourmet tea selection, soda, Soylent, yogurt, string cheese, fruit and veggies!
Some Meals Provided
Markforged provides free catered lunch every Tuesday.
Happy Hours
Weekly Friday happy hours and quarterly Work Anniversary Celebrations.
Parking
Free, dedicated employee parking lots.
Fitness Subsidies
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