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Site Reliability Engineer

| Greater Boston Area

At MassMutual, we’re passionate about helping millions of people find financial freedom and this passion has driven our approach to developing meaningful experiences for our customers. The Site Reliability team, part of MassMutual’s Customer Experience organization, is comprised of highly skilled, collaborative, problem solvers who are motivated to create innovative solutions that exceed the changing needs of our customers and move MassMutual – and the industry – forward.

To continue our cutting-edge work, we are hiring a Site Reliability Engineer to join our team.

What great looks like in this role

Our ideal Site Reliability Engineer has demonstrated problem solving skills, and is adept at working in an agile environment. You’ll use your skills to design, build, and integration of solutions or platforms spanning moderately complex technical and business capability domains with cost and strategic implications. Solutions may consist of proven or unproven technologies or multiple implementation technologies at once within domains that experience rapid change. The team culture of working collaboratively, cross-functionally, using new technologies combined with the work/life balance provided by MassMutual are core reasons people enjoy working on the Site Reliability team at MassMutual. 

Objectives of this role

  • To implement enhancements to the company's digital and data infrastructure, supporting internal customer's operational needs.

Daily and monthly responsibilities

  • Accountable for planning, design, and engineering of infrastructure and platforms, including hardware, operation systems, database management systems, network and security.
  • Work closely with Architects and may provide support to more senior staff to ensure the designs align with the technological and business directions of the enterprise.
  • IT deployments may involve Platform as a Service (PaaS), Software as a Service (SaaS), or Infrastructure as a Service (IaaS).
  • System development and expertise in software, hardware, data structures, integration, communications technology, as well as other emerging services across multiple platforms.
  • Operate AWS cloud-based infrastructure systems to support continuous delivery and integration pipelines (Docker, Docker Swarm, Jenkins, and Kubernetes).
  • Operate infrastructure systems to support enterprise data science and analytics capabilities, including streaming and real-time analytics (Kafka, Spark Streaming, and Snowplow).
  • Build automation tools and scripts to help operational requirements.
  • Additional demand to support internal customers for SRE/DevOps work effort. 

Basic Qualifications

  • Bachelor’s degree.
  • 1-3 years’ experience in software development and/or engineering roles.
  • Prior experience with Linux, troubleshooting and coding/scripting using high-level languages (i.e. Python, Java, Scala, Go).
  • Prior experience with AWS or Google or Azure cloud infrastructure automation and DevOps workflows.
  • Demonstrates problem solving skills through engineering solutions and open source tools.
  • Authorized to work in the US with or without sponsorship now or in the future.

Preferred Qualifications:

  • A passion for automation and building self-healing resilient systems.
  • Good written and verbal communication skills.
  • Comfortable working on multiple tasks in an agile mode.
Read Full Job Description

Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • BashLanguages
    • GroovyLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • Redux SagaLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • PostgreSQLDatabases
    • SQLiteDatabases
    • TeradataDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • TealiumAnalytics
    • SnowplowAnalytics
    • LookerAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Aha!Management
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement

Location

470 Atlantic Avenue, Boston, MA 02110

An Insider's view of MassMutual

How do you collaborate with other teams in the company?

As a Product Owner, I spend most of my time collaborating with others across different business units. On any given day, I could be spending time brainstorming design concepts of upcoming features with our design team or assisting them with presenting these concepts to outside users as part of our user testing process.

Ryan

Digital Product Owner

What makes someone successful on your team?

Successful people on my team are: passionate, curious, receptive, and engaged. Each team member is expected to be passionate about the work that they do, and the domains in which they practice. They are always solving unique problems and must be curious about finding new solutions.

David

Digital Lead

What’s the vibe like in the office?

We work in an open floor plan, so there is a lot of opportunity for networking across roles, teams and levels. Everyone is very friendly and welcomes the opportunity to get to know other people on the floor.

Kristina

Digital Product Manager

What are MassMutual Perks + Benefits

MassMutual Benefits Overview

At MassMutual, employees have the opportunity to earn a competitive salary and bonus, enroll in an
array of benefits, and participate in programs and services that support healthy lifestyles, assist them
in building financial security for themselves and their families and help them live well-balanced lives.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
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