Director of Financial Services

| Greater Boston Area

Toast Overview:

We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.

Job Overview:

We’re seeking a Director of Financial Services to help transform and scale Toast’s financial services capabilities to support our rapid growth. Reporting to the VP of Business Services, the Director will be tasked with launching Toast’s captive finance arm, with end-to-end responsibilities including strategic planning, capital raising, underwriting and risk management, and day-to-day operations. This is a unique opportunity to take on a general management role at one of the fastest growing SaaS companies of all-time, with the ability to create significant enterprise value by building the infrastructure to support over $1 billion in equipment finance loan origination over the next several years.

What you will do:

  • Act as the product owner and advocate, driving cross-functional execution
  • Partner with Toast’s leadership team to set the long-term equipment financing strategy
  • Build and manage an ecosystem of capital partners; structure and negotiate partnership terms
  • Partner with finance, legal and compliance to structure captive finance entity
  • Lead and scale operations team (currently a team of 6 and growing)
  • Establish underwriting and risk management infrastructure by leveraging best-in-class tools
  • Partner with go-to-market and customer success organizations to design and implement a seamless customer journey that drives customer engagement
  • Define KPIs to monitor performance and identify opportunities for growth and efficiency

Do you have the right ingredients?

  • Bachelor's degree
  • 5+ years of financial services experience, with a proven fundraising and / or business development track record
  • Exceptional strategic, analytical, communication, leadership and problem-solving skills, with the ability to operate at all organization levels
  • An ability to drive projects cross-functionally, synthesize feedback, develop consensus and create structure in an unstructured environment
  • Experience building, training, and developing a team

Bonus ingredients:

  • Product management experience
  • Restaurant, SaaS or FinTech industry experience
  • MBA
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • AngularjsLibraries
    • ES6Libraries

Location

Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.

An Insider's view of Toast

What are some social events your company does?

Toast puts a major focus on culture and centers its events around keeping Toasters engaged and social. In the past 6 months alone, we’ve had a competitive field day, a summer appreciation event (with a bonfire, food, drinks, and music), and a fall cookout where we had a pig roast and potluck. One of our own employees even performed with his band.

Brittany Rothstein

Training Content Specialist

How has your career grown since starting at the company?

I began as an implementation engineer, moved into instructional design, and now I am in my dream role as a product manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
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