Customer Success Recruiter

| Greater Boston Area

Toast is a rapidly growing startup that's revolutionizing the way the restaurant industry does business by offering the first android based, all-in-one restaurant management platform. With our POS at the core and the additional functionality of credit card processing, loyalty programs, gift cards, online ordering, inventory management and more, Toast makes it easier for restaurant owners and operators to optimize their business.

Toast is consistently adding 50+ “Toasters” to our team each month. We operate at an incredibly fast pace while keeping the candidate experience top of mind. We have a high bar for talent and look to engage with the best of the best. As a member of the Toast TA team, you will join a collaborative team with a service-oriented culture that ensures delivery of efficient, effective, quality driven service to our internal customers.

In this role you will:

  • Develop strong relationships and communication with managers (both local and remote) to anticipate hiring needs
  • Source, interview, present and close candidates distributed across the US for Sales and Sales Leadership positions
  • Implement and facilitate consistency of recruiting policies and procedures
  • Successfully prioritize, manage and complete searches efficiently based on established benchmarks and metrics
  • Develop sourcing strategies, plans and pipeline
  • Successfully draw on extensive knowledge of Talent Acquisition and functional areas of the business, forging dynamic relationships with business leaders, hiring managers and HR Business Partners
  • Share ideas and collaborate on implementing strategies related to recruitment of talent that will contribute to the long-range growth of the company

Qualifications:

  • Bachelor’s Degree
  • 4+ years of progressive corporate and/or search firm experience including sourcing and full life cycle recruiting; preferably sales candidates.
  • Experience sourcing and closing in a competitive marketplace
  • Experience proactively managing activity in an ATS
  • Strong knowledge of MS Office, including Word, Excel, PowerPoint
  • Attention to detail with an unparalleled work ethic

Required Skills:

  • Tremendously well organized and thorough in tracking notes and activity
  • Highly responsive to requested needs
  • Aptitude for exceptional candidate generation and client management
  • Expert level communication skills
  • Strong ability to prioritize and execute in a fast-paced environment with tight deadlines
  • Committed to excellent customer service and candidate experience
  • Exceptional time management, resource management and planning skills
  • Ability to manage workload in a constantly changing environment
Read Full Job Description

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • AngularjsLibraries
    • ES6Libraries

Location

Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.

An Insider's view of Toast

What are some social events your company does?

Toast puts a major focus on culture and centers its events around keeping Toasters engaged and social. In the past 6 months alone, we’ve had a competitive field day, a summer appreciation event (with a bonfire, food, drinks, and music), and a fall cookout where we had a pig roast and potluck. One of our own employees even performed with his band.

Brittany Rothstein

Training Content Specialist

How has your career grown since starting at the company?

I began as an implementation engineer, moved into instructional design, and now I am in my dream role as a product manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
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