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People & Culture Associate

| Greater Boston Area

Have you imagined working in an environment driven by a passion and desire to not only outperform, but also outbehave the market? Since 2009, Flywire has been that company, creating solutions that break barriers, and teams that always look at the next disruptive way to move Flywire and its customers into the next phase of payment solutions.

Working as part of the global People & Culture team, this individual will be tasked with supporting our growing workforce in the Americas on their FlyMate journey. In collaboration with the global team, this individual will touch a variety of local HR functions such as onboarding, administration, organizational change, internal communications, culture, and more!

With over 30 nationalities across 9 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and as a member of the Global People & Culture Team, you will help accelerate Flywire across the globe!

 Key responsibilities:

  • Provide daily support to our FlyMates based in the Americas (United States, Canada, & South America)
  • Support local recruiting efforts and assist with onsite interviews to ensure successful candidate visits
  • Act as FlyMate ambassador for all new hires and drive the on-boarding process in partnership with hiring managers & HelpDesk. Such tasks include, but are not limited to, background check completion; new hire communication and scheduling; office equipment setup; coordination of travel arrangements; and conducting new-hire orientations
  • Oversee the completion and accuracy of compensation and benefit documentation
  • Administer United States (multi-state) & Canada payroll on a bi-weekly basis, answer payroll questions and facilitate resolutions to any payroll errors in partnership with Finance
  • Manage benefits program and vendor relationships; Assist FlyMates with benefit-related questions, ongoing benefit administration, and open enrolment
  • Partner with Finance to reconcile benefit statements, approve invoices for payment, and complete yearly compliance reporting for Flywire’s 401(k) plan
  • Update the HRIS system (BambooHR) and maintain personnel folders, documentation, and other data to ensure compliance and accuracy for reporting purposes
  • Assist as needed with updating employment records related to job changes, compensation adjustments, global assignments, promotions and off-boarding.
  • Serve as the main point of contact for all Americas FlyMates regarding Flywire policies, process, and other HR related duties

FlyMate skills and qualifications:

  • BA/BS degree
  • 1-3 HR experience working at a rapid growth startup environment (preferred)
  • A startup mentality, as well as an ability and interest in wearing multiple hats
  • General knowledge of employment laws and practices preferred)
  • Experience in the administration of benefits and compensation programs
  • Excellent interpersonal and coaching skills
  • Effective oral and written communication
  • Organized, efficient and demonstrates a strong attention to detail with daily tasks
  • An ability to demonstrate a high degree of confidentiality and strike a balance between employee and company needs while keeping everybody happy
  • High emotional intelligence
  • Strong initiative and resourcefulness
  • International experience/exposure; studied, lived or worked abroad is a plus
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • Google AnalyticsAnalytics
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    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
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    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM
    • MarketoLead Gen


Our office is conveniently located next to the Park Street train stop and overlooks the Boston Common with views of the State House.

An Insider's view of Flywire

How would you describe the company’s work-life balance?

This is a team that has fun and gets the job done. Flexible schedules and generous PTO are huge factors, but Flywire goes beyond that by fostering a fun, family-friendly environment. I love working in an atmosphere where work and friends and family seem to all blend together.


Talent Acquisition Specialist

How does the company support your career growth?

The exposure Flywire gives to all sectors of the business has made the most valuable impact on my career. Working cross-functionally with Flymates from other teams and other countries allowed me to broaden my scope and expand my skills. You learn to be agile and to adapt quickly to change, which has made me a better version of myself as a worker.


Program Manager-Global Partnerships

How do you empower your team to be more creative?

With the many different personalities and styles on my Team, I don’t employ a template for building or maintaining relationships with our partner schools. This 'thinking outside of the box’ approach allows for innovation, imagination, and resourcefulness. As a result, our message is consistent but the delivery is unique and personalized.


Relationship Management Lead - East

What’s the vibe like in the office?

The vibe in the Boston office is ‘work hard, play hard.’ Boston Flymates are extremely passionate about what they do and what they represent, which for me as a relatively new Flymate is so motivating and inspiring. I’ve never worked at a place where its people were so welcoming and always eager to help in any way they can!


Customer Success Associate

What are Flywire Perks + Benefits

Flywire Benefits Overview

Flywire is proud to be one of Built In Boston's 100 Best Places to Work.

Volunteer in local community
Friends outside of work
Eat lunch together
Open office floor plan
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
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