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Recruiting Coordinator

| Greater Boston Area
Recruiting Coordinator
Come join the LevelUp team at our HQ in Boston to help build the next-generation mobile payment network, connecting restaurants and guests with a seamless customer experience that blends analytics, loyalty, and rewards.
We take pride in our inclusive and collaborative team atmosphere that encourages constant learning and growth, and empowers our employees to use their unique strengths and perspectives to make the biggest impact possible. And if we can have some fun, eat tons of food and win the Boston Business Journal’s #1 Best Place to Work Award (which we did!) along the way, even better. If you’re looking for a diverse, creative, hard-working team to solve exciting new problems with - look no further!
The Recruiting Coordinator will directly impact the speed, efficiency, and ultimately outcomes of most of the recruiting efforts at LevelUp! We have a small recruiting team, and the impact will be immediate, starting with helping us transition into a more proactive and ultimately more effective recruiting function. You will own engaging and communicating with a variety of types of candidates, as well as lead projects relating to employer branding, talent mapping and sourcing, and more. The Recruiting Coordinator role will initially focus on the front end of our recruiting processes, and have the opportunity to start taking more ownership over more positions through the rest of the processes, as our needs continue to accelerate. Did we mention that you will get to work on all sorts of roles? Technical/Engineering, Marketing, Sales, Operations, Customer Support, etc.
The most awesome part? You will get to be in an environment where you will grow and learn a ton, and ultimately see the fruits of your efforts manifest in actual company growth.

Here are some of the responsibilities you'll have:

  • Lead coordination and facilitate hiring for a variety of roles, which includes engaging candidates, scheduling interviews, collecting feedback, and working with hiring managers to improve our recruiting processes
  • Identify and engage targeted prospective employees for any of our open or predicted roles (aka “sourcing” candidates)
  • Build active pipelines of qualified prospects for all types of roles across the organization
  • Leverage our CRM (Lever’s Nurture tool) to streamline the engagement of prospects, with the goal of converting to active candidates
  • Identify and tag prospects systematically for all types of current and potential future roles (aka “Talent mapping”)
  • Conduct wide searches for contact information of prospects and import into our CRM
  • Design and monitor drip email and outreach campaigns to prospects

Here are some things you'll also get to work on:

  • Learn how we assess talent across all of our teams, and shepherd candidates through various processes
  • Working on inbound strategies and employer branding to continue making LevelUp a destination for qualified prospects
  • Speaking and interacting with candidates (maybe even cold calling some prospects!)
  • Event logistics for meetups, other gatherings we hold to attract talent
  • Generally helping the Ops and HR team with new-hire onboarding, welcoming candidates, etc.


  • ~1 year of professional or internship experience in an office environment
  • Meticulous attention to detail
  • Experience with LinkedIn, boolean searches and other sourcing tools/methods preferred
  • Ability to read people (over the phone, too!)
  • Genuine interest in learning from and contributing to a small, fast-paced talent team
  • Bonus Point - Ability to understand and talk about technology fluently (programming languages, frameworks, methodologies, practices, etc.) or interest in learning!

Benefits & Perks

  • Free catered lunches from the businesses in the LevelUp ecosystem plus LevelUp credit to spend wherever we are accepted
  • A never ending amount of coffee beans to make whatever suits your fancy and a snack closet that’s constantly stocked with a variety of snacks ranging from super healthy protein bars to a delicious bag of greasy chips
  • Comprehensive benefits package including Medical, Dental, Vision, Disability & Life Insurance, Supplemental Life Insurance, and a Health Savings Account
  • 401(k) with strong company match and a wide variety of investment options
  • Flexible Unlimited Vacation Policy
  • Charitable Matching Program
  • Regular in-office social events, including happy hours, karaoke, and game nights
  • Company-Wide Initiatives encouraging innovation, continuous learning, and cross-department connections
  • Casual office environment where jeans and flip flops are acceptable. #NoSuits
  • Convenient access to the MBTA via red, green, orange line & Commuter Rail (Downtown Crossing Station, Park Street & South Station are a few blocks away)

About Us
LevelUp connects restaurants and guests with a seamless customer experience that blends analytics, loyalty, and rewards. LevelUp brings its technology to market in multiple ways: embedded into partner restaurant apps to provide a full-stack customer engagement solution; via an open developer platform that powers over 200 mobile apps; and through the LevelUp's partner distribution channels, which lets consumers order ahead and avoid the line at their favorite lunch spots using the apps already on their phone. Based in Boston, MA.
LevelUp is backed by leading investors such as Google Ventures, Highland Capital and JPMorgan Chase and powers the mobile experiences for top brands like Chase Pay, Pret A Manger, Potbelly, Tropical Smoothie Cafe, Equinox, Steak ‘N Shake, Dunn Bros Coffee, Argo Tea & sweetgreen. LevelUp is used by over 12MM customers paying at over 100,000 locations nationwide.
LevelUp is an equal opportunity employer that values diversity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, or status as an individual with a disability.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavaLanguages
    • RubyLanguages
    • AndroidLanguages
    • iOSLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • Relational DatabasesDatabases
    • Google AnalyticsAnalytics
    • JIRAManagement
    • SalesforceCRM


We are in the heart of downtown Boston's financial district, easily accessible by bus and train, and surrounded by tons of restaurants and amenities.

An Insider's view of Grubhub

What’s the vibe like in the office?

It's fun coming to work because there's a constant buzz in the office. Everyone's excited to be here, working on big things, but also having fun collaborating and just being around each other. The marketing team is really tight knit- even though we're busy heading up our own projects, we make sure to take time to catch up on what we're up to.


Growth Marketing Manager

How do your team's ideas influence the company's direction?

Our inside sales team lives on the company's front lines, playing an integral part in our growth strategy. Our sales team has direct access to our CSO, CEO and the entire marketing team. Their feedback, ideas, and suggestions -- even down to who they choose to call day in and day out ultimately define who our next client becomes.


Inside Sales Manager

What are Grubhub Perks + Benefits

Grubhub Benefits Overview

PTO. It’s true, we provide you a generous amount of time to recharge.

Better Benefits. Get quality insurance, flex-spending accounts, retirement options and commuter perks.

Stock Up. All of our employees are owners, in fact, they’re granted Restricted Stock Units, which means we’re all in it to win it.

Free Food. Kitchens are stocked and free Grubhub each week.

Casual Culture. Catch rays on the rooftop or get comfy on the couch and get to know your coworkers — because work, should be a place you want to be.

Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Time allotted for learning
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