Technical Content Engineer Co-op

| Watertown
As a Technical Content Engineer Co-op, you will be a part of the Documentation and Training team. This team is charged with creating and updating all forms of content related to the installation, operation, and repair of our equipment as well as training on the same.
You will be working to transition our documentation from its current end of life repository to a new solution in Atlasssian Confluence. As part of this move you will be reviewing existing documentation for update, removal and augmentation. The work will be a hybrid of traditional technical writing and video content production to continue our drive towards a multimedia documentation system. Each piece of content we deliver directly impacts the volume of support calls and puts our customers on a path to self reliance.
If you are interested in documentation and video in a technical environment and looking to get into the world of 3D printing this is a great opportunity.

What You'll Be Doing

  • Reorganization of Support Documentation into a cohesive storage and usage system
  • Updating storage system with a new Atlasssian Confluence based solution
  • Develop a basic understanding of our print systems to enable content creation
  • Interface with Support team to assess their needs for new customer facing content
  • Updates to various documents to account for product changes
  • Video Production to augment written instruction for our equipment

What We Look For

  • Currently pursuing a degree in Engineering or other technical field
  • Technical Writing experience
  • Video Production experience
  • Hands on technical experience
  • Professional and/or volunteer experience
  • Team player who can take a set of instructions and run
  • Experience in Adobe Suite, specifically Indesign and Premiere
  • Experience with HTML, markdown, Git, or other similar systems and languages
  • Basic understanding of 3D printing concepts

Markforged values the differences among our employees and provides equal employment opportunities to all employees and applicants for employment. These differences include but are not limited to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. This goal emphasizes the development of inclusive work environments that capitalize on each employee’s skills, experience, and unique perspectives as we strive to achieve an unparalleled standard of excellence. To all recruitment agencies: Markforged does not accept agency resumes. Please do not forward resumes to our jobs alias or Markforged employees. Markforged is not responsible for any fees related to unsolicited resumes.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages

Location

85 School Street, Watertown, MA 02472

An Insider's view of Markforged

What are some social events your company does?

Our office has periodic happy hours and company offsite parties, as well as a weekly all-hands meeting where different teams present and lunch is served.

Daniel

Content Engineer

What does your typical day look like?

A typical day at Markforged is exciting. I work with different teams across the organization on a wide array of projects. Each new day brings a unique set of challenges, and we pride ourselves in repeatedly coming up with effective solutions to the challenges that arise.

Ibraheem

Project Manager

How has your career grown since starting at the company?

I started at Markforged on the Solutions team. After taking the initiative to learn, attend trade shows, and help with training sessions, the growth of the applications team allowed me to graduate to the role of an Application Engineer. Markforged has continuously allowed me to use my increasing expertise and skill set to grow my career.

Michelle

Application Engineer

What are Markforged Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Markforged provides up to 12 weeks of parental leave to eligible employees.
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Markforged has a take what you need vacation policy.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
We have a conference room named "Smash" with plenty of controllers - and ping pong tables in both offices.
Stocked Kitchen
Snacks, hot and cold coffee, gourmet tea selection, soda, Soylent, Chobani yogurt, string cheese, fruit and veggies!
Some Meals Provided
Markforged provides free catered lunch every Monday.
Happy Hours
Monthly New Hire happy hours and weekly Friday happy hours.
Parking
Free, dedicated employee parking lots.
Fitness Subsidies
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