Consumer Marketing Manager

| Greater Boston Area
Toast is a rapidly growing company that’s revolutionizing the way the $800B restaurant industry does business by pairing restaurant management solutions with an unrivaled commitment to customer success. Founded in 2012 and backed by Google Ventures and Bessemer Venture Partners, Toast is one of the fastest growing SaaS companies in the world. We were recently recognized as the 3rd fastest growing software company on the Deloitte Fast 500 and earned a spot in the Forbes Cloud 100. Based in Boston, we help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our technology platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support.

As a Toaster, you will be challenged to take on meaningful projects that will shape the future of the company. Join us as we empower the restaurant community to delight their guests, do what they love, and thrive.

Overview of the role:

In January 2019, Toast launched our first consumer product, Toast TakeOut, a mobile app that allows diners to order ahead and skip the line at the best local restaurants. In addition to helping consumers save time, Toast TakeOut integrates directly with our POS to provide greater convenience to our restaurants serving digital orders. In this role, you will join a fast-paced internal startup initiative and pioneer consumer marketing at Toast to drive growth of the Toast TakeOut product in Boston and beyond. We are seeking an experienced B2C marketer that can develop a strategic marketing plan and isn’t afraid to roll up their sleeves as often as needed to execute on marketing initiatives. You’ll work closely with team members throughout the company to help Toast TakeOut achieve its goals in 2019 and build the Toast consumer brand from the ground up.

What you will do:

  • Build Toast into a well-known consumer brand

  • Develop and execute quarterly Marketing plans that drive growth of Toast TakeOut

  • Directly execute ongoing consumer marketing campaigns for Toast TakeOut, including email marketing, co-marketing events with restaurants, feet-on-the-street activations, website management, social media partnerships, and paid advertising

  • Analyze and measure impact of marketing campaigns and adjust tactics to drive higher results

  • Create strategic project plans for quarterly and annual consumer marketing activities based on our growth goals for Toast TakeOut

  • Become an expert in our core consumer segments and advocate for their needs and interests

  • Cultivate and foster relationships with restaurants

  • Build and maintain ongoing communications with team members across Marketing, Sales, Operations, Product, Design, and Engineering to achieve our goal

  • Advocate for product enhancements that will help us achieve our growth goals

Do you have the right ingredients?

  • 4-5 years marketing experience in consumer tech, preferably in food ecommerce

  • Passion to be a part of a fast-paced, high potential initiative where you can make a huge impact

  • Relentless desire to improve, challenge yourself, and hit ambitious goals

  • Analytical mindset for measuring and optimizing results

  • Creative energy and motivation for building brand relationships with consumers

  • The ability to be a team player as well as work independently

  • Previous experience with marketing technology (Salesforce, HubSpot, etc.)

  • Ability to be creative, efficient and productive with minimal supervision or guidance

  • Excellent interpersonal and communication skills (both verbal and written)

  • Experience working with geographically dispersed teams and colleagues

Read Full Job Description

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • AngularjsLibraries
    • ES6Libraries

Location

Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.

An Insider's view of Toast

What’s the vibe like in the office?

Our office has both a relaxed but productive vibe. You'll see people with their heads down working, but you'll also see people hanging out and collaborating in open spaces. There's a good balance between work and play. When I'm not heads down coding, you'll find me playing guitar or hanging out in the Toast Pub.

Gabe Gonzalez

Software Engineer

How has your career grown since starting at the company?

I began as an implementation engineer, moved into instructional design, and now I am in my dream role as a product manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
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