Director of Social Media

| Greater Boston Area
Boston, USA
Circle is a global internet finance company, built on blockchain technology, powered by crypto assets, and dedicated to helping people everywhere create and share value.
We’ve already made sending money around the world free and easy using blockchain technology with Circle Pay. With Circle Invest, we’re expanding our offerings with a cryptocurrency investment product, enabling anyone to buy and sell crypto assets. Through Circle Trade, we’re market makers for the top crypto coins and offer OTC trading services. In March 2018, Circle acquired Poloniex, one of the world's leading token marketplaces.
Circle is seeking a Director of Global Social Media who is a scrappy, self-starter and thrives in a dynamic ever-changing environment. This individual should be intellectually curious and excited about coming to work to build something great and new, motivated by the products and the team!
As the Director of Global Social Media, you will work collaboratively across the organization, in particular with: SVP of Product, VP Product Marketing, Brand & Creative Director, VP Global Media Buy, SVP of Communications, VP Customer Support, Regional and Local Go-To-Market teams (US, Europe, APAC) as well as external agencies.

What you'll work on

  • Define & implement Circle’s Global Social Media strategy globally, across all products, all functions (Customer Support, Marketing, Go-To-Market, Product, Marketing)
  • Build and manage a team located across different time zones, with accountability to achieve global and local business objectives
  • Manage all of Circle’s social media platforms across with particular focus on Facebook, Instagram, Snapchat, Twitter, LinkedIn and YouTube
  • Expand Circle’s social media following across platforms in line with Circle’s audience and each platform characteristics 
  • Manage all of Circle’s social media content creation from planning to execution, including, visual content, blog articles and video content
  • Become an advocate for Circle in social media spaces, engaging in dialogues and answering questions where appropriate in collaboration with our Customer Support Team
  • Work collaboratively with Regional and Local Go-To-Market leads to amplify key marketing campaigns and PR activities
  • Work with CX, Product, Product Marketing, Regional and Local Go-To-Market to define and implement strategy across all channels / products / regions
  • Work closely with VP Global Media, SVP Global Communications to balance our organic and paid activity 

What you'll bring to Circle

  • Passion for fintech, crypto, Circle and the impact it’s having on society
  • 10+ years’ experience managing social media for a digital-first organization and agencies
  • In-depth knowledge of all social media platforms and their respective participants
  • A love for data and the insights it provides, you are at ease with dashboards and financial metrics
  • Proven ability to generate innovative ideas
  • Superb oral and written communication skills
  • Digital consumer experience 

Circle was founded in 2013 by internet entrepreneurs Jeremy Allaire and Sean Neville. We’re backed by $250 million from investors including Jim Breyer (Facebook), Goldman Sachs, IDG Capital (Baidu, Tencent), General Catalyst (AirBnB, Snapchat), Accel Partners, and Bitmain, with offices in Boston, New York, San Francisco, Dublin, London and Hong Kong. Check us out at circle.com and download Circle Pay & Circle Invest for iOS and Android today. We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. About your personal information We respect your privacy and are committed to protecting your personal information. Please refer to our candidate privacy notice here. for more information on how we will be using your personal information. By submitting your application, you agree that you have read and understood the candidate privacy notice.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases
    • RedisDatabases

Location

Boston, MA
Boston, MA

Insider's spotlight

What’s the vibe like in the office?

We have a team-oriented, open concept, collaborative office. I love working with people who are incredibly passionate about what they do.

Rachel

Office Experience Coordinator

How do you collaborate with other teams in the company?

If I can, I walk over to them, but I typically message them on Slack about an idea or contextualized piece of customer feedback. With that info, we can better understand how to enhance overall customer experience and how we can improve it.

George

Customer Experience Specialist

How has your career grown since starting at the company?

Coming to Circle from a law firm was a huge change for me, but I’ve learned so much in just a few months. From learning about cryptocurrency to employment law to stock options, I love that I get to work on something new every day. I’m excited to continue working for a company that gives me an opportunity to learn something new every day.

Karla

Paralegal

What's the biggest problem your team is solving?

Circle has been an ideal place for to gain technical knowledge from pros with deep expertise in their fields. Working alongside seasoned engineers and data scientists, a younger professional can learn the ins-and-outs of complex frameworks that would take years to master elsewhere. Circle has taken my technical skills to the next level.

Jon

Analytics

What are Circle Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Recreational Clubs
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

$150 per month for your cell phone bill!
Free cell phone upgrade every 18 months!!
$200 monthly stipend for lunch!!!

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