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Marketing Operations Associate

| Greater Boston Area

ezCater is the world’s largest online marketplace for catering – a $60+ billion market in the U.S. We make it superbly easy for businesspeople to find and order great food for meetings and events, and we help our catering partners grow their business. We’re backed by $320 million in venture funding and valued at over $1 billion. Our mission is to power the world’s catering, and we’ll make it happen – even more surely if you come help us.

The Marketing Operations Associate is an integral member of the Marketing Operations Team with a mission to enable growth related activities for our Marketing Department (and other departments as well). You will help assure that we get the most out of the systems and technology our growth related teams rely on to be successful. On a given day, you might build an automated lead assignment workflow for one of our sales’ teams, fix a Google Tag Manager issue affecting page tracking on our blog, or build a highly targeted segment of users in our customer data platform.

This role requires a high technical acumen, a passion to constantly learn new systems and processes, and a dogged desire to find a solution to any problem. Solid communication skills are also a must. Come help us drive growth and KPIs with a world class team of marketers, salespeople, and customer success professionals!

You will:

  • Come in ready to learn. You will become an expert on ezCater’s Marketing technology stack.

  • Leverage this technical knowledge (CDP, CRM, Marketing Automation, Integration Platform, Data Warehouse, webhooks, APIs, html/css email production etc.) to enable the marketing team to be as successful as possible.
  • Maintain, improve upon, and build any new automation, sales pipelines, and custom properties necessary to power our marketing, sales, and customer success teams.
  • Learn to be a WordPress technical administrator. You’ll ensure everything is functioning with WordPress from GTM (Google Tag Manager) to videos and page speed.
  • Become proficient in SQL, HTML/CSS, Jinja, and other languages (if you aren’t already).

Please have:

  • An obsession with learning. This is imperative. You are hyper-curious and hungry to learn new things, especially those of a technical nature.
  • Outstanding attention to detail. You triple-check everything before it becomes a finished product.
  • Familiarity with marketing and sales technology tools and the desire to become an expert.
  • A data-driven mindset. Success in this role requires analytical thinking and constantly asking “why”.
  • An “insanely helpful” approach. It’s your job to enable your co-workers to crush their KPIs and goals through technology and automation.
  • Experience with using a CRM and/or marketing automation platform. Ideally you were an administrator of said system(s).
  • 1-3 years of technical marketing, marketing operations, and/or sales operations experience.

What you’ll get from us:

Importantly, you’ll get a tremendous amount of authority and autonomy. You’ll own your outcomes and see measurable results for your efforts. With ezCater’s unmatched transparency and trust, you’ll have open access to the data that drives our decisions. ezUniversity sessions will provide plenty of opportunities to expand your mind.

At the same time, you’ll get sane working hours and a huge amount of flexibility around work/life balance. Have people in your life – of any age – who always, often, or sometimes need your help? We make room for that. Have a bad thing or a good thing happen to you? We make room for that, too.

Oh, and here’s what else you’ll get: Market salary, stock options you’ll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K, health/dental/FSA, long-term disability insurance, subsidized T-passes, a great office in the heart of Boston, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies), and knowing that you helped get this rocket ship to the moon.

ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SwiftLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • ElasticSearchDatabases
    • PeriscopeAnalytics
    • InVisionDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • HubSpotCRM

Location

40 Water Street, Boston, MA 02109

What are ezCater Perks + Benefits

ezCater Benefits Overview

Importantly, you’ll get sane working hours and a huge amount of flexibility around work/life balance. Have people in your life – of any age – who always, often, or sometimes need your help? We make room for that. Have a bad thing or a good thing happen to you? We make room for that, too.

Oh, and here’s what else you’ll get:

Market salary, stock options you’ll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K, health/dental/FSA, long-term disability insurance, subsidized T-passes, a great office smack-dab in Boston’s Downtown Crossing, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies), and knowing that you helped get this rocket ship to the moon.

Culture
Volunteer in local community
ezCater participates in regular community outreach activities with Rosie’s Place, City Sprouts, Community Servings, Greater Boston Food Bank, etc.
Partners with Nonprofits
ezCater partners with Feeding America through our CaterCares initiative
Friends outside of work
Eat lunch together
Intracompany committees
Here at ezCater, we have a number of different committees that tackle everything from planning fun company outings to furthering the conversation around diversity and inclusion among employees
Daily stand up
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

Plus: Wicked awesome co-workers, Cupcakes, Breakfast delivered on Mondays, Lunch delivered on Thursdays

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