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Marketing Operations Sr. Associate

| Greater Boston Area

The Marketing Operations team plays a key role in Toast’s Go-to-Market Strategy. By conceptualizing and executing operational strategies and plays, the team supports the full range of Marketing functions. The team is a resource to team members and thought partners in developing strategy and technology investments.

The Marketing Operations Sr. Associate plays a key role in Marketing and Sales success by ensuring high quality leads reach our sales force. S/he will work alongside Marketing Operations team members on maintaining data quality, improving processes, ensuring leads are routed to sales quickly and efficiently, and more.

What you will do:

  • Own the processes for lead management ensuring lead delivery to inside and outside sales teams
  • Work collaboratively with marketing team members on demand generation initiatives by managing the operational execution marketing programs
  • Co-own the project to transition Marketing Automation platforms
  • Create and manage the process to incorporate new product launches into our Marketing Technology eco-system
  • Manage the Marketing Technology behind our referral marketing program
  • Drive collaboration across the Marketing Operations, Business Systems and Business Intelligence teams to identify inefficient processes and apply automation technology and best practices to solve them
  • Improve Marketing data quality (including data append and deduplication) through systematic database cleansing, leveraging data collection best practices and vendor engagements.
  • Collaborate across teams to improve to Marketing and Sales processes that drive speed and efficiency in systems.
  • Support funnel reporting and partner with team members to ensure reporting accuracy and Marketing team enablement

Do you have the right ingredients?

  • 2-5 years of Marketing, Sales or Business Operations experience
  • Required experience with integrated CRM (Netsuite, Salesforce.com) and marketing automation solutions (Hubspot, Marketo, Eloqua, Silverpop, etc)
  • Familiarity with B2B Marketing Funnel measurement/ Sirius Decisions Waterfall
  • Detail oriented; enjoys working with data and new technology. A successful candidate will use both to solve complex business issues
  • Proven problem solving skills
  • Works well independently
  • Skilled with various marketing and reporting technologies
  • Prior success in taking ownership of projects from start to finish, including proactively communicating with management
  • Adaptable and comfortable with a fast paced work environment, works well under deadlines
Read Full Job Description

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • AngularjsLibraries
    • ES6Libraries

Location

Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.

An Insider's view of Toast

What’s the vibe like in the office?

Our office has both a relaxed but productive vibe. You'll see people with their heads down working, but you'll also see people hanging out and collaborating in open spaces. There's a good balance between work and play. When I'm not heads down coding, you'll find me playing guitar or hanging out in the Toast Pub.

Gabe Gonzalez

Associate Technical Sourcer, Previously: Software Engineer

How has your career grown since starting at the company?

I began as an implementation engineer, moved into instructional design, and now I am in my dream role as a product manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
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