Customer Adoption Manager
Greater Boston Area
Mendix is on a mission to fundamentally reinvent the way applications are created, by abstracting the process and enabling everyone who has a stake in an enterprise’s digital future — business people and analysts, web developers, software engineers, even CEOs — to meaningfully participate, thereby creating better applications faster. Our goal is simply to create the future of software development.
As a Customer Adoption Manager in the Developer Community group, you will be responsible for driving adoption of the Mendix platform within our customer base. As a key team-member of the Mendix Developer Community team, you’ll interact with Mendix customers at large enterprise companies around the world to engage them into the Mendix community of over 60,000 developers. As part of this fast-paced, high-growth team, you will be responsible for creating marketing and adoption campaigns for both technical and business-focused audiences at our customer accounts using the Mendix technology.
Responsibilities to develop the Mendix Community at our Customers include:
•Drive adoption of the Mendix platform within our customer base.
•Build strong relationships with internal teams, customers, partners, and community members to understand their needs and to consistently exceed event quality expectations for meetings and events
•Create engaging content tailored to each of our community personas found at our customers: expert app developers, senior enterprise architects, business analysts, citizen developers.
•Develop and execute measurable digital programs for each of the community customer adoption stages from platform sign-up and onboarding, to education, certification, building and deploying apps.
•Increase the number of active developers, active users, and active apps within our customer accounts.
•Experience working in client-facing roles with technical and business stakeholders at enterprise companies
•Experience driving product adoption
•A passion for technology, the development process and cloud
•A passion for teaching, learning, using and talking about technology and business
•Are a self-proclaimed tech geek who loves to keep adding more tech skills to your resume.
•Demonstrated expertise in managing high profile meetings and events with communities, including detailed project planning and support
•Client and community facing experience, exceptional customer service skills
•Excellent communication skills across all channels; digital, live and recorded video and audio, written, and in-person
•Experience executing and optimizing digital marketing activities
•The technical chops to understand our platform, and the business acumen to understand our customers’ industry-specific use cases, enterprise org structures and various business functions
Bachelor’s Degree Required
While we live on different continents and work on different things, we are one team with a shared mission and set of values. We are passionate and strive for new heights, professionally and personally. We value collaboration, initiative and hands-on creativity. Above all else, we believe in a culture of growth, respect, and fun.
Make your career at Mendix.
There are precious few jobs that let you create the future. But you’ll find one at Mendix. We pioneered low-code software development technology, which is arguably one of the most transformative technologies of the 21st century for building applications. Already, Mendix is the engine powering digital innovation for thousands of enterprises. The world of software will never be the same, thanks to Mendix. Neither will you, once you start making the future as part of the Mendix team.
Important to know: Mendix is a Siemens business, which means we’re backed by the resources and stability of one of the world’s largest and most forward-looking enterprises. Think: job security.
Since our company was founded in 2005, our aim is to create a great work environment for people at all stages in their careers. That’s why we are so pleased and honored that we were rated a top Cloud Computing Company to work for in 2019, based on feedback from our employees on Glassdoor. Our organization is growing, in 2018 we added 200 new employees and opened new offices in the U.S., Germany and the Netherlands and we have plans to open a new office in the U.K. in 2019.
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