Oh Snap!
This job is no longer active - but you can still view the details below.

Desktop Support Engineer

| Greater Boston Area

Meet CarGurus—the #1 visited online car shopping website in the US. At CarGurus, we’re building the world’s most trusted and transparent automotive marketplace where it’s easy to find great deals from top-rated dealers. 

Founded in 2006 by Langley Steinert (co-founder of TripAdvisor), CarGurus is a technology company with a passion for data and its power to simplify every aspect of the car shopping experience. Using proprietary technology, search algorithms and innovative data analytics, we provide unbiased validation on pricing, dealer reputation and vehicle history.

Do you like a challenge and solving puzzles? Are you good at thinking on your feet? Most importantly: do you like the idea of being a customer’s hero? 

CarGurus is looking for a Desktop Support Engineer 1 to join our IT Team. We are looking for an individual that enjoys helping others and will contribute to our expansion in the U.S. and overseas. Your ability to solve desktop issues will be a great part of your success. Your audience will be wildly varied from engineers to our sales team to our marketing team and more. Working together and helping each other is central to the IT Team’s culture. 

If this sounds exciting, then we want you!

What You’ll Do:

  • Provide day to day desktop support to local and remote users
  • Help build computers for new hires
  • Setup desks for new hires
  • Support users when moving from one desk to another
  • Evaluate tools and software products to help solve problems for our users

 Who You Are:

  • Some experience supporting MACs (OSX) and/or PCs (Windows)
  • Some experience configuring laptops, peripherals and smart devices
  • Ticketing system knowledge a plus

CarGurus Culture:

At the core of our company culture is a spirit of innovation, curiosity and collaboration. True to our start-up roots, we’re nimble, flexible and hardworking. We have a great respect for testing and learning and a healthy aversion to scheduling meetings to discuss meetings. Lunch is catered daily. Gym membership is free. Foosball and ping pong are played often. Now a publicly-traded company, we’re as committed as ever to cultivating the culture that got us here.

In addition to the US, CarGurus operates sites in Canada, the UK and Germany with other markets on the horizon. Our offices are located in Cambridge, MA, Detroit, MI and Dublin, Ireland. If you’d like to learn more, please visit our careers page.

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • DockerLanguages
    • JenkinsLanguages
    • Elastic SearchLanguages
    • KafkaLanguages
    • HibernateLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • SQLAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • HubSpotCRM
    • SalesforceCRM
    • MarketoLead Gen

Location

2 Canal Park 4th Floor , Cambridge, MA 02141
CarGurus' tech teams solve tough problems — sometimes by questioning the problem itself
Watch

What are CarGurus Perks + Benefits

Culture
Volunteer in local community
CarGurus participates in local volunteer activities such as the The Boston Children's Hospital Corporate Cup Challenge, The Freedom Run 5k, etc.
Friends outside of work
Eat lunch together
Intracompany committees
CarGurus has committees that are re-elected annually and manage events and programs such as the Charitable Giving Committee and Community Council.
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
CarGurus offers company equity in the form of Restricted Stock Units.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

We provide a competitive benefits package including health, dental, and 401K match. We also offer 16 weeks paid primary caregiver leave and 2 weeks secondary caregiver leave. In addition, we also offer perks including gym memberships, commuter passes, daily catered lunches, company outings and more.

More Jobs at CarGurus68 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR
Marketing
Operations
Product
Project Mgmt
Sales
Content
Product
new
Boston
Project Mgmt
new
Boston
Data + Analytics
new
Boston
Sales
new
Boston
Data + Analytics
new
Cambridge
HR
new
Cambridge
Design + UX
new
Boston
Developer
new
Boston
Data + Analytics
new
Boston
Design + UX
new
Boston
Developer
new
Boston
Design + UX
new
Boston
Data + Analytics
new
Boston
Design + UX
new
Cambridge
Product
new
Cambridge
Developer
new
Boston
Developer
new
Cambridge
Data + Analytics
new
Cambridge
Marketing
new
Cambridge
Developer
new
Cambridge
Developer
new
Boston
Finance
new
Boston
Developer
new
Boston
Finance
new
Cambridge
Developer
new
Boston
Data + Analytics
new
Boston
Developer
new
Boston
Product
new
Cambridge
Sales
new
Boston
Developer
new
Boston
Marketing
new
Cambridge
Marketing
new
Cambridge
Data + Analytics
new
Cambridge
Developer
new
Cambridge
Developer
new
Boston
Developer
new
Boston
Sales
new
Cambridge
Content
new
Boston
Content
new
Boston
Operations
new
Cambridge
HR
new
Cambridge
Project Mgmt
new
Cambridge