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Director Real Estate and Workplace Experience

| Greater Boston Area

Toast Overview:

We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.

Job Overview

The Director Real Estate and Workplace Experience is an enthusiastic, driven, Workplace Experience and Real Estate professional, who will be responsible for all real estate activities within our rapidly growing company, across the United States and Europe, and the employee experience within those properties. This includes being responsible for sourcing potential acquisition and leased opportunities, building and managing relationships with local developers, brokers and investment groups, as well as running necessary property level financial models, while at the same time, bringing delight to the workplace so that it is the desired destination to innovate.

What you will do

  • Demonstrate strong leadership by aligning real estate strategy with business strategies
  • Lead negotiations and finalize contracts with respect to leases, vendors, and service providers.
  • Direct third parties on construction, relocation and remodeling projects, vetting all aspects of each project to optimize costs and timelines and achieve overall project goals
  • Compile market data, forecast, budget, and other analysis to support real estate priorities and decision making as needed
  • Ensure cost-effective maintenance of all global workplaces to achieve an optimal state of uptime, safety, security, and compliance with established standards
  • Manage real estate capital spend and operating budget, setting and delivering on annual budgets
  • Manage up and down effectively, working and delegating in order to meet aggressive deadlines and ambitious goals
  • Building energizing workplaces and creating environments where our employees can do their best work
  • Working closely with our People & Culture team to enhance the employee experience
  • Lead a team of Workplace Experience champions and provide guidance on their professional development and training goals.
  • Having a passion for crafting the future of work and creating workplace conditions that enable employees to adopt new and evolving ways of working
  • Building communities from the inside out and proactively engaging with the broader organization to make the workplace THE place for employees to connect and grow

Do you have the right ingredients?

  • Proven track record of developing, executing and managing real estate strategies
  • Deep understanding of real estate related processes: strategic sourcing, supply chain management, human capital management, facilities management, location management, lease transaction management, design, construction and project management
  • Results-oriented with strong business and financial acumen
  • Customer service orientation with strong listening and follow through skills
  • Keen analytical skills, including the ability to think critically, make decisions, and justify recommendations based on data and analysis. Willingness to think entrepreneurially and creatively where necessary for success.
  • Strong understanding of deal economics
  • Strong project management and planning skills
  • Bachelor's Degree required; Engineering, Finance, Business Administration or Real Estate Management preferred
  • Minimum of 5 years of progressive leadership experience in a corporate real estate and workplace experience

Bonus Ingredients

  • Experience working within the Tech Industry would be a plus
Read Full Job Description

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • AngularjsLibraries
    • ES6Libraries

Location

Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.
Toast values candidates with varied backgrounds — and these 3 employees prove it
Watch

An Insider's view of Toast

What’s the vibe like in the office?

Our office has both a relaxed but productive vibe. You'll see people with their heads down working, but you'll also see people hanging out and collaborating in open spaces. There's a good balance between work and play. When I'm not heads down coding, you'll find me playing guitar or hanging out in the Toast Pub.

Gabe Gonzalez

Associate Technical Sourcer, Previously: Software Engineer

How has your career grown since starting at the company?

I began as an implementation engineer, moved into instructional design, and now I am in my dream role as a product manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
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