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Events Specialist

| Greater Boston Area


Let me tell you about an artificial intelligence (AI) company that you probably have never heard of, but you will.  As a matter of fact, this company is the world’s largest independent AI company and it’s headquartered in the Boston area.  We operate at the intersection of customer experience and AI – two of today’s hottest and most dynamic industries.

Interactions’ mission is to create amazing customer experiences by advancing AI technology that understands and engages on a human level.  The human element of what we do not only relates to how we differentiate our AI technology, more importantly, it informs and guides our focus on our most valuable asset, our employees.  We endeavor to create opportunities for our employees to advance their skills, their interests, their passions, their careers and their lives. Like all companies, we’re not perfect, but we are committed to continually improving our employee value proposition, one that centers on competitiveness, flexibility and an appreciation for individuality.

For prospective employees, if that sounds challenging and exciting, we’d love to talk to you.  

The Event Specialist is responsible for assisting with the management of all trade shows and other marketing events that support thought leadership, demand generation and other sales and marketing goals. You’ll leverage your excellent organization, communication and project management skills, along with your enthusiasm and customer service mindset to assist the Sr. Events Manager with the planning and execution of various events globally.

Essential Job Functions:

Assist Sr. Events Marketing Manager with the coordination and execution of all domestic and international trade shows throughout the year

  • Manage trade show logistics, including on-site services
  • Order & manage inventory of sales collateral & branded giveaways/swag, including tracking usage and projecting future requirements
  • Work with various teams and departments within Interactions to ensure all aspects of events are properly branded, staffed, promoted, and executed
  • Prepare and track shipments of materials to events; unpack from each event and manage organization of event properties & materials
  • Assist in the preparation for Interactions events, such as Sales Kickoff, customer advisory board meetings, etc.
  • Collect internal and external feedback, summarize for comprehensive post- event evaluations, and provide recommended program changes
  • Assisting with tracking of metrics and quantitative results
  • Project management of conference presentations, speakers, etc.

Other Duties and Responsibilities:

Preparation, Knowledge, Skills and Abilities:


  • 3-5 years in event marketing or other related marketing role
  • Superior verbal and written communication skills
  • Highly organized - ability to manage multiple events and deadlines
  • Possesses excellent interpersonal skills
  • Must have excellent attention to detail and the ability to effectively multi-task in a deadline driven atmosphere
  • Willing to work occasional off-hours when attending or executing an event
  • Ability to work with executives, both at Interactions and with our customers and


  • MS Office Proficiency (Word, Excel and PowerPoint

This position requires 10% travel

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We are located in historic Franklin, MA home to the first public library. With public transportation to the commuter rail is walking distance!

An Insider's view of Interactions

What’s the vibe like in the office?

Interactions definitely has a work hard/play hard environment! Our hard work pays off in the form of different social events throughout the year, including mini-golf tournaments, halloween decorating/costume contests, Oktoberfest, and lawn games during the summer time!

Pam Cohen

Software QA Engineer

What is your vision for the company?

It is motivating and inspiring to listen to the success stories from our Clients and their customers. Our ability, as the technology team and the company to deliver a secure, reliable and scalable Platform that delivers the best of breed of our Conversational AI and Human Assisted Understanding technologies, is a major source of pride!

Mahesh Nair

Sr. VP of Engineering

What are Interactions Perks + Benefits

Daily stand up
Open door policy
Team owned deliverables
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Flexible Work Schedule
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Commuter Benefits
Some Meals Provided
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like The ability to attend job related conferences and seminars.
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