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Office Manager

| Greater Boston Area
If you or a loved one has ever experienced a major medical event, you know how overwhelming it is to process the flood of information that follows—whether it’s hastily delivered guidance from your doctor, or a pile of paperwork on managing your recovery. And once you get home, it can feel impossible to know where to start, or how to stay on track to reach your health goals.
At Wellframe, we’re helping healthcare organizations fill this gap, so people can get the holistic resources and support they need to feel their best, outside traditional care delivery settings. Through our patented platform, Wellframe translates evidence-based, peer-reviewed guidelines and literature into an interactive daily checklist delivered to patients through the Wellframe mobile app. As patients engage with the Wellframe app, their data is shared in real time with their care team through the care team dashboard, which utilizes advanced algorithms to generate early intervention alerts. With secure two-way messaging, Wellframe facilitates long-term, trusted relationships between patients and care teams.
Wellframe is seeking a candidate for an Office Manager position. This role will report to the Senior Manager of People Operations. This individual will play a critical role in maintaining the effective day to day function of the office.

Responsibilities Include:

  • Oversee the daily functions of the day to day management of the office space 
  • Greet guests as they arrive and connecting them with their host
  • Oversee the general condition of communal areas of the office 
  • Maintain and update office supply and swag inventory as needed
  • Order reoccurring office and kitchen supplies, and snacks/beverages while comparing prices regularly from online vendors to ensure we are getting the best value
  • Regularly restock food and beverages in the kitchen and communal areas. 
  • Coordinate, set-up, and monitor in-office lunches
  • Work with leasing company to coordinate keys, fobs and work orders 
  • Make office announcements as needed via our internal systems
  • Maintain a budget and stay within its guidelines 
  • Schedule New Hire Orientation 
  • Set up Desks for New Hires and create welcome bags
  • Partner with IT to resolve AV and technology issues in conference rooms, as needed
  • Manage seat/space planning and coordinate desk/office moves
  • Create FedEx shipments and manage incoming and outgoing mail
  • Send faxes for the office staff as needed
  • Schedule and coordinate with various vendors 
  • Help with calendar coordination as needed
  • Plan and coordinate in office parties and semi-annual outings 

Qualifications:

  • Bachelor’s Degree or Equivalent 
  • 4+ years of office management experience 
  • Able to understand, respect, and maintain the confidentiality that comes with the responsibilities of the role
  • Excellent at multitasking
  • Exceptional communication and customer service skills
  • Strong technological skills including Word, Excel, and PowerPoint preferred
  • Attention to detail and excellent organization skills
  • Takes initiative, self-motivated, and self-directed 
  • Able to deal with interruptions, manage multiple priorities and responding to changing needs and requests. 
  • Must be able to operate in a fast pace environment
  • Experience with creating and maintaining a budget
  • Must be able to lift 10-15 pounds

Wellframe, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by local, state, or federal laws, rules, or regulations.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • ReactLibraries
    • SparkFrameworks
    • CassandraDatabases
    • PostgreSQLDatabases
    • InVisionDesign
    • SketchDesign
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM

Location

Located in the Seaport, we are a short walk from South Station and surrounded by great lunch spots and coffee shops.

An Insider's view of Wellframe

What are some social events your company does?

Wellframe’s social events go beyond the regular happy hours (which we also do). Earlier this week, my team went bowling; with the Women of Wellframe group, we watched Ocean’s 8 together and have a potluck picnic coming up; and later this summer, we’ll all indulge in a beach day. It’s all made me feel a part of the company even as a new member.

Fabiola

Client Operations Associate

What's the biggest problem your team is solving?

Wellframe's engineering team is passionate about blending data, cutting edge technologies and security to build products that have a direct positive impact on patients' quality of life. To that end, we are currently designing the next generation of our architecture while expanding our infrastructure.

Mohammad

VP, Engineering

What is your vision for the company?

We see an opportunity over the coming years to work with more and more organizations that allow us to impact more patients more profoundly, and so we are investing a lot to not only grow commercially and bring on more clients and new partnerships, but to take on more ownership over helping our partners engage more with their patients or members.

Jake

President & CEO, Co-Founder

What makes someone successful on your team?

Tenacity: We go the extra mile to make our partners successful and inspire each other with our thirst for excellence.
Collaboration: We work constructively across disciplines to solve hard problems together.
Humility: We are never finished learning and growing, and we value the perspective and experiences of those around us.

Evan

Director of Talent

What are Wellframe Perks + Benefits

Wellframe Benefits Overview

Wellframe recognizes that an employee benefits program is necessary for the health and well-being of our employees and their families. We are pleased to offer our employees one of the most competitive and comprehensive benefits packages in the industry.

Culture
Volunteer in local community
Wellframe participates in quarterly volunteer activities. In the past we've volunteered at More than Words, Community Servings, Boston Healthcare for the Homeless and West End Boys and Girls Club.
Friends outside of work
Eat lunch together
Daily stand up
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Twice a week in-office lunches
Happy Hours
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within
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