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Associate Director, Product Management – Homepage & Navigation

| Greater Boston Area

Our Opportunity:

Chewy is seeking a customer-obsessed, driven, and entrepreneurial Associate Director, Product Management – Homepage & Navigation in our Boston, MA office. The ideal candidate will be a highly-motivated self-starter and problem-solver with ample experience working across business and technology teams to deliver best-in-class customer experiences and features. This position will play a key role in defining and delivering the short- and long-term product vision for their product line(s) across Chewy’s digital platforms. The Associate Director will work closely with business leadership, and lead a cross-functional team of product managers, engineers, analysts, and UX designers, to define and deliver the product vision and associated roadmap. As the product owner, you will be responsible for creating and maintaining the roadmap(s) of your product line(s), managing the prioritization of your backlog, utilizing a data-driven approach to optimize delivery against business goals, collaborating with product design, requirements definition, research, and launch efforts to deliver business value and WOW millions of pet parents. As an Associate Director, Product Management at Chewy, you will have the opportunity to contribute to one of the following product areas: core ecommerce funnel, native iOS and Android applications, platforms and tools, or strategic business programs.

What You’ll Do:

  • Exhibit a strong sense of ownership, bias for action, and superior communication skills; be willing to roll up your sleeves to get the job done.
  • Develop a deep understanding of Chewy users, customer journeys, competition, technology, team, and internal business strategy/goals.
  • Have a passion for delivering a best-in-class customer experience.
  • Determine and set goals for the product then use those goals to define the roadmap and prioritize work for the team to execute against.
  • Utilize data to understand customer behavior as well as business objectives; transform those insights into clear requirements for product enhancements and new features.
  • Use both quantitative and qualitative reasoning to break down complex problems into actionable plans.
  • Use Agile methodologies to deliver and iterate on new features at a fast pace.
  • Guide cross-functional teams of product managers, engineers, designers, and analysts and play a key role in organizing and communicating their work across the organization.

 What You’ll Need:

  • 7+ years’ experience in ecommerce or B2C product management.
  • Experience hiring and developing high-performing product teams.
  • Track record of building high-impact consumer products demonstrating measurable business impact.
  • Ability to think and perform both tactically and strategically.
  • Excellent analytical skills with demonstrated experience turning data into actionable insights.
  • Deep understanding of business strategy and metrics.
  • Passionate about building functional and engaging customer experiences.
  • Cross-functional leadership experience with the demonstrated ability to develop teams and lead them to success.
  • Ability to multi-task and work well within a dynamic, fast-paced organization.
  • Strong interpersonal skills and a positive, people-oriented attitude.
  • Familiarity with Excel, SQL, and A/B and/or multi-variate testing a plus.
  • MBA or advanced degree required.
  • Position may require some travel
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • ScalaLanguages
    • jQueryLibraries
    • VueJSLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • GRPCFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • VerticaDatabases
    • AerospikeDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • UXPinDesign
    • ConfluenceManagement
    • JIRAManagement
    • dotCMSCMS

Location

Located in the Fort Point neighborhood, home to many of Boston's hip and upcoming restaurants along with emerging technology companies.

An Insider's view of Chewy

How would you describe the company’s work-life balance?

It's refreshing being a part of a team dedicated to getting the job done, without quilting you into extra hours. While we are in the retail space, we are always supportive of the team's needs. I don't feel guilty about asking for help if I'm pressed for time and need to get back to my family. The flexibility around working from home has been great

Marcus

Senior Product Manager

What projects are you most excited about?

Our team loves working on new app features that are requested by our customers! We get the most excited when our app users send us a request and then that idea comes to life in the next app update. We take our customer’s feedback very seriously!

Eliza

Mobile Product Manager

How has your career grown since starting at the company?

Chewy gives a significant amount of freedom and autonomy to do your best work. I am able to pursue the most important objectives, and work that I really enjoy. It’s an amazing feeling to see your hard work pay off immediately and have a positive impact on the team—and something that makes life at Chewy really unique!

Rich

Human Resources Business Partner

How do you make yourself accessible to the rest of the team?

Aside from the standard 1x1s and team meetings: 24/7 via text, email, chat, voice and during business hours by walking around the office engaging in conversation, listening to current challenges and proposed solutions.

Mike

VP, Software Engineering

What are Chewy Perks + Benefits

Chewy Benefits Overview

We got you covered when it comes to competitive salaries, unlimited time off, medical & dental insurance, 401k and happy hour. True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents. Of course, the biggest perk is being able to work alongside smart, driven and passionate team members who are changing the world every day.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Promote from within
Online course subscriptions available
Customized development tracks
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