Business Analyst, Product Intelligence

| Greater Boston Area

PURPOSE:

The Predictive Index (PI) is a technology company that gives business leaders access to the people science, data, and strategy they need to make objective hiring decisions, design great teams and culture, and reach their strategic business goals. PI has more than 7,000 customers, including Nissan, Citizens Bank, DocuSign, Subway, 47 Brand, Blue Cross Blue Shield, and Omni Hotels—across 142+ countries, and has undergone more than 500 validity studies.

Teamwork, purpose, and drive are at the core of who we are. Our team takes great pride in the power that PI has to positively impact and supercharge workplace relationships and culture – we are our own best case study.

We are seeking an energetic, hard-working, data-driven Business Analyst that will take a problem-solving approach to informing decisions and process improvements across the organization. The Business Analyst will work to analyze data, primarily in Domo, that will drive insights about product usage, client engagement, and workshop absorption to the Product Managers and the Senior Management Team. The ideal candidate will be someone that has previous experience in analyzing data and developing rich datasets and cards within the Domo Business Intelligence platform or similar tools.

At The Predictive Index, we embrace a fun, hard-working, and action-oriented workplace culture while keeping our employees’ careers and lives outside of work top-of-mind. If you function best in a client-focused, fast-paced environment where you’re expected to think outside the box and take action, you may be a good fit.

The Predictive Index is a place where people with diverse backgrounds, experiences, and perspectives collaborate on amazing, important work. We celebrate our differences, knowing that they are fundamental to our success as an organization. “Better Work, Better World,” starts here, in an organization where every member of the PI community is valued, respected, and welcome. We encourage people from underrepresented backgrounds to apply.


Key Responsibilities:

  • Examine existing processes and make recommendations to better enhance the Company’s data structure, hygiene, and health across multiple systems.
  • Utilize Domo to create data sets that aggregate data from different sources with the goal of creating a full picture of the health and engagement of our client base.
  • Analyze client software usage data from multiple sources within Domo to develop actionable insights that can be placed in the hands of the Product Team and other stakeholders.
  • Through the use of trending, forecasting, and predictive modeling identify insights about our clients and users that can be placed in the hands of stakeholders
  • Generate dashboards and cards within Domo that tracks metrics across all levels of the organization.
  • Create a unified and integrated view of our organization’s data that is aligned with our objectives and goals.
  • Improve information accessibility and horizontal information sharing across the organization, particularly between internal teams and the partner network.
  • Define and evolve cohort classification and assess how well product releases, onboarding programs, workshops and certifications and other initiatives are impacting cohorts over time.
  • Develop country and regional analyses to guide the company’s globalization strategy and investments.

DESIRED EXPERIENCE:

  • Bachelor’s degree or equivalent work experience preferred, with 3+ years of experience working as a Financial Analyst, Business Analyst, or comparative role where data was used to facilitate business decisions.
  • 1+ years of experience working with data sets, data flows, and building cards within Business Intelligence platforms like Wave or Domo.
  • Knowledge of SQL with an understanding of relational databases and data science techniques.
  • Experience presenting data visually that is informative, insightful, and easy to understand.
  • Strong analytical skills: Ability to collect, organize, and analyze data; summarize findings and develop conclusions and recommendations for the Operations team.
  • Self-starter who takes initiative, is proactive, and is able to prioritize multiple projects involving various end users by meeting deadlines and proactively communicating status updates.
  • Ability to communicate at all levels of the organization, from end-users to Senior Management

People most qualified for this role will be:

  • Previous experience working with end-users to gather requirements and build technical solutions from concept to implementation.
  • Strong understanding of key metrics utilized to drive growth across SaaS companies.
  • Demonstrated ability of using data to streamline/improve existing processes and guide the build of new processes.
  • Previous experience collecting and presenting data insights visually to all users throughout an organization.
  • Strong understanding of data structures and the tools utilized to combine and transform data.
  • Previous experience with business intelligence/analytics tools.
  • Strong written and verbal communication skills.

 

Just as our employees are threads in the cultural fabric of PI, THREADS is our framework for understanding our core values.

Teamwork: Focus on the “we,” not the “me.”

Honesty: Follow your moral compass.

Reliability: Be someone others can count on.

Energy: Be balanced, be energized.

Action: Errors of action are better than errors of inaction. Be brave.

Drive: Own it.

Scope: Don't try to boil the ocean.



The Predictive Index participates in E-Verify. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

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Technology we use

  • Engineering
    • .NETLanguages
    • JavascriptLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • .NET CoreFrameworks

Location

Our office is close to lots of restaurants and a huge shopping area! Just minutes from the Rt. 128 train station, we're commuter friendly to everyone!

An Insider's view of The Predictive Index

How would you describe the company’s work-life balance?

Employees have flexibility in where and how they work. I feel empowered to build a work-life model that reflects the needs of my life situation and still achieve maximum productivity. When my husband was ill, I was able to rearrange my schedule to care for him. PI offered me the flexibility to work at home so that I could balance family and career.

Blanka

Localization Program Manager

What does your typical day look like?

I'd say a good third of a "typical" day is spent meeting with people to make sure our team is building the right stuff and in the right way. Another sixth my day is spent interviewing or thinking about hiring and onboarding since we’re growing so fast. The last half of my day is hopefully spent programming! Building cool stuff is my favorite!

Stefan

Lead Software Engineer

How does the company support your career growth?

Career growth is at the center of this company. My manager appreciates when I have career conversations with him and proactively schedules a development meeting on a quarterly basis. We’re also growing quickly which is naturally creating opportunities for growth. Want proof? We’ve had 40 promotions in the last two years while having 115 employees!

Alex

Team Lead, Account Executives

What’s the vibe like in the office?

It’s vibrant and full of energy with animated discussions every direction you turn. It may sound weird, but it feels like there is knowledge in the air you breathe. You learn something new every day just by interacting with the talented people you work with.

Zoya

UX Researcher

What are The Predictive Index Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Performance Bonus
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
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