Digital Product Owner

| Greater Boston Area

At MassMutual, we’re passionate about helping millions of people find financial freedom and this passion has driven our approach to developing highly interactive digital experiences for our customers. The Digital Experience team, part of MassMutual’s Customer Experience organization, is comprised of collaborative, cross-functional, product centric groups who like to have fun, challenge each other, and are energized to create innovative solutions that exceed the changing needs of our customers.

To help us achieve our mission, we are hiring a Digital Product Owner to join our team.

What great looks like in this role

Our ideal Digital Product Owner candidate is team-oriented and possess excellent written and verbal communication skills. They should possess a hybrid of business acumen and customer centricity to support new and emerging opportunities in digital customer experience. Product Owner will work closely with product team members and Business Analysts to develop and review Agile stories, to manage roadmap and requirements and to prioritize backlogs. This is an opportunity to work in a fast paced, innovative, and collaborative environment on exciting technology directives. With a flat leadership structure, the opportunity for flexibility within role, and development into other areas is a core reason most people desire to work in this team.

Objectives of this role

  • Maximize the value of the products created by the team.
  • Communicate with stakeholders, including customers, business managers, and working teams to make sure the goals are clear and the vision is aligned with business objectives.
  • Represent the customers voice and creates a product vision together with the stakeholders. Every decision is taken with the product vision in mind. Conveys the vision to their team.

Daily and monthly responsibilities

  • Works with Digital Experience Teams, subject matter experts and other stakeholders to perform business analysis and conduct customer research to support current and new product roadmaps supporting multiple business lines.
  • Understands the product backlog and drives priority through risk, value, learning opportunities and dependencies. 
  • Refines the Product Backlog by adding detail, estimates and order to items in the Product Backlog.
  • Knows how and when to say no. Manages expectations in order to create a backlog with items that will likely get realized and excluding ‘waste’.
  • Analyzes the feasibility of, and develop requirements to support existing platforms and create new digital capabilities.
  • Involved in planning and supporting business process to identify go to market strategies for new products and services.
  • Helps define and drive design concepts partnering with the design team based on business specifications

Skills and qualifications

  • Excellent written and verbal communication skills, including the ability to effectively present complex information clearly and appropriately handle sensitive information.
  • Agile/SCRUM experience specifically in Story/Acceptance criteria development.
  • Extremely organized, detail-oriented individual who is capable of self-managing and multi-tasking in a fast-paced, demanding environment.
  • Proven ability to collaborate cross-functionally and influence outcomes.
  • Demonstrated ability to adapt to changing business priorities and a strong work ethic.
  • Endlessly curious in how emerging digital trends can translate into excellent customer experiences.
  • 3 years experience working on customer facing products
  • Authorized to work in the United States without sponsorship now or in the future

Preferred qualifications

  • Bachelor’s degree in Communications, Finance, Business, Computer Science or related field
  • Minimum 3 -5 years of experience in as business analyst, project management or similar role.
  • Experience collaborating with a team of programmers with varying skill sets.
  • Entrepreneurial mindset with the ability to work in a rapid and iterative development environment.
  • Experience delivering mobile apps and app store ecosystems.

Working at MassMutual

A career at MassMutual means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

Read Full Job Description

Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • BashLanguages
    • GroovyLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • Redux SagaLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • PostgreSQLDatabases
    • SQLiteDatabases
    • TeradataDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • TealiumAnalytics
    • SnowplowAnalytics
    • LookerAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Aha!Management
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement

Location

470 Atlantic Avenue, Boston, MA 02110

An Insider's view of MassMutual

How do you collaborate with other teams in the company?

As a Product Owner, I spend most of my time collaborating with others across different business units. On any given day, I could be spending time brainstorming design concepts of upcoming features with our design team or assisting them with presenting these concepts to outside users as part of our user testing process.

Ryan

Digital Product Owner

What makes someone successful on your team?

Successful people on my team are: passionate, curious, receptive, and engaged. Each team member is expected to be passionate about the work that they do, and the domains in which they practice. They are always solving unique problems and must be curious about finding new solutions.

David

Digital Lead

What’s the vibe like in the office?

We work in an open floor plan, so there is a lot of opportunity for networking across roles, teams and levels. Everyone is very friendly and welcomes the opportunity to get to know other people on the floor.

Kristina

Digital Product Manager

What are MassMutual Perks + Benefits

MassMutual Benefits Overview

At MassMutual, employees have the opportunity to earn a competitive salary and bonus, enroll in an
array of benefits, and participate in programs and services that support healthy lifestyles, assist them
in building financial security for themselves and their families and help them live well-balanced lives.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
More Jobs at MassMutual68 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR
Legal
Marketing
Operations
Product
Project Mgmt
Content
Operations
new
Boston
Finance
new
Boston
Data + Analytics
new
Boston
Product
new
Boston
Data + Analytics
new
Boston
Data + Analytics
new
Boston
Data + Analytics
new
Boston
Project Mgmt
new
Boston
Data + Analytics
new
Boston
Developer
new
Boston
Developer
new
Boston
Developer
new
Boston
Design + UX
new
Boston
Data + Analytics
new
Boston
Data + Analytics
new
Boston
Data + Analytics
new
Boston
Data + Analytics
new
Boston
Data + Analytics
new
Boston
Project Mgmt
new
Boston
Operations
new
Boston
Data + Analytics
new
Boston
Design + UX
new
Boston
Data + Analytics
new
Boston
Developer
new
Boston
Data + Analytics
new
Boston
Marketing
new
Boston
Data + Analytics
new
Boston
Product
new
Boston
Content
new
Boston
Developer
new
Boston
Developer
new
Boston
Product
new
Boston
Project Mgmt
new
Boston
Developer
new
Boston
Developer
new
Boston
Data + Analytics
new
Boston
Developer
new
Boston
Developer
new
Boston
Developer
new
Boston
Data + Analytics
new
Boston
Developer
new
Boston
Developer
new
Boston
Developer
new
Boston