Director of Product Management

| Greater Boston Area

We’re building Boston’s next great tech company - come be a part of it! ezCater was founded by two software engineers and serial entrepreneurs in 2007. Today, we have the only nationwide online marketplace for business catering in the United States, a $23.9 billion market. Our 3.6M+ on-time ratings and reviews, our 60K+ caterers and restaurants, and our 5-star customer service make it superbly easy for people to find and order great food for their meetings and events. We’re backed by Insight Venture Partners, Iconiq Capital, and Wellington Management - we're on a path to $1B in 2019 and $2B in 2020, and we'll get there - even more surely if you come help us.

At ezCater, we care a lot about building insanely helpful products that our customers and caterers love to use. Your focus will be the catering side of our marketplace. We’re building out tools to help our catering partners better manage their catering business and you’ll lead the team tasked with finding and delivering innovative solutions to them.

You will:

  • Define and drive the vision for one of our core product areas.
  • Manage, inspire, and grow a team of product managers working under your direction.
  • Collaborate with business, design and engineering teams to assess value, usability and feasibility of new product and feature offerings.
  • Uncover insights from our catering partners and help us create innovative solutions and functionality to solve them
  • Guide cross-functional teams in a fast-paced, agile environment.

You have:

  • 10+ years of experience managing and developing software products that end users love
  • 5+ years of hands-on product management experience defining roadmaps, prioritizing and scoping work, collaborating with design and engineering peers, and driving business outcomes
  • 5+ years managing and coaching A players
  • Significant experience in user research, bolstered by heartfelt empathy for users
  • A solid understanding of UI/UX and a healthy respect for the value of concept testing, experimentation and A/B split testing
  • Great instincts, an entrepreneurial mindset, and a laser focus on outcomes
  • A highly collaborative approach, supported by excellent communication and organizational skills
  • A proven ability to influence decision-making at all levels within an organization
  • A solid understanding of applicable web technologies
  • Substantial experience working directly with agile development teams
  • Experience in an fast-paced, growth-oriented enterprise SaaS company a plus

What you’ll get from us

Importantly, you’ll get sane working hours and a huge amount of flexibility around work/life balance. Have people in your life – of any age – who always, often, or sometimes need your help? We make room for that. Have a bad thing or a good thing happen to you? We make room for that, too.

Oh, and here’s what else you’ll get: Market salary, stock options you’ll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K, health/dental/FSA, long-term disability insurance, subsidized T-passes, a great office in the heart of Boston, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies), and knowing that you helped get this rocket ship to the moon.

ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SwiftLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • ElasticSearchDatabases
    • PeriscopeAnalytics
    • InVisionDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • HubSpotCRM

Location

101 Arch Street, Boston, MA 02110

What are ezCater Perks + Benefits

ezCater Benefits Overview

Importantly, you’ll get sane working hours and a huge amount of flexibility around work/life balance. Have people in your life – of any age – who always, often, or sometimes need your help? We make room for that. Have a bad thing or a good thing happen to you? We make room for that, too.

Oh, and here’s what else you’ll get:

Market salary, stock options you’ll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K, health/dental/FSA, long-term disability insurance, subsidized T-passes, a great office smack-dab in Boston’s Downtown Crossing, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies), and knowing that you helped get this rocket ship to the moon.

Culture
Volunteer in local community
ezCater participates in regular community outreach activities with Rosie’s Place, City Sprouts, Community Servings, Greater Boston Food Bank, etc.
Partners with Nonprofits
ezCater partners with Feeding America through our CaterCares initiative
Friends outside of work
Eat lunch together
Intracompany committees
Here at ezCater, we have a number of different committees that tackle everything from planning fun company outings to furthering the conversation around diversity and inclusion among employees
Daily stand up
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

Plus: Wicked awesome co-workers, Cupcakes, Breakfast delivered on Mondays, Lunch delivered on Thursdays

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