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Change Management & Communications Consultant

| Greater Boston Area

CFO 2020 Background

CFO 2020 is MassMutual’s corporate finance transformation program aimed to maximize the potential to deliver value to the policy holder through financially based solutions and guidance. The transformation program focuses on four pillars:

  • Driving efficiencies and organizational effectiveness
  • Building a finance data and analytics center of excellence
  • Optimizing transactions with strategic partners
  • Creating a winning culture that attracts, develops & retains strong diverse talent

    The CFO 2020 Transformation Management Team (TMT) was established to enable the office of the CFO to meet or exceed CFO 2020’s goals along these four pillars and to foster a continuously evolving CFO organization.

Role Summary

CFO 2020 Change Management Consultant reports directly to the Head of the Transformation Management Team and is responsible for conducting Change Management activities and developing communications, with day to day accountability to the head of transformation change management. Additional responsibilities include readiness assessments, identifying employee- side risks, resistance and developing specific. A successful candidate must be able to inspire to action; think strategically across the business; advise, engage with and influence individuals; drive change across the organization; identify opportunities to add value to the business; demonstrate strong analytical skills, facilitate and coach others around change management activities and plans. . Lastly, this individual will regularly report on progress and performance and present to senior leaders.

Key Responsibilities

  • Change Management Plan – support the development of a change management plan and roadmap to support the CFO 2020 transformation. Actively monitor activities from roadmap, including their development through implementation. Facilitate and coach business representatives on the execution of these activities and monitor progress for success. Conduct impact analyses, assess change readiness and support training efforts. 
  • Communications – working with members of the Transformation Management Office and others as appropriate, design, develop, deliver and manage communications related to CFO 2020. This includes the development of a communications plan.
  • Presentations & Reporting – Prepare materials for delivery of presentations to sponsors and stakeholders, subject matter meetings, management meetings and other related meetings. Develop and maintain status/progress reports. Content for these presentations will include change management methods and activities, analysis and summarization of results, progress reports and other types of communications.

Characteristics and Qualifications:

  • Bachelor’s Degree
  • 8+ years’ experience in change management of a large scale program in a matrixed, collaborative organization
  • A solid understanding of how people go through a change and the change process
  • Excellent active listening skills
  • Self-motivated, comfortable working hands-on in a fast paced, dynamic environment
  • Experience with change management methods well as acting as a change agent
  • Ability to establish and maintain strong relationships
  • Ability to clearly articulate messages to a variety of audiences
  • Highly effective communication skills (written and verbal), along with the ability to synthesize and convey complex materials to senior executives and staff
  • Authorized to work in the United States without sponsorship now or in the future
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Technology we use

  • Engineering
  • Product
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Location

470 Atlantic Avenue, Boston, MA 02110

An Insider's view of MassMutual

How do you collaborate with other teams in the company?

As a Product Owner, I spend most of my time collaborating with others across different business units. On any given day, I could be spending time brainstorming design concepts of upcoming features with our design team or assisting them with presenting these concepts to outside users as part of our user testing process.

Ryan

Digital Product Owner

What makes someone successful on your team?

Successful people on my team are: passionate, curious, receptive, and engaged. Each team member is expected to be passionate about the work that they do, and the domains in which they practice. They are always solving unique problems and must be curious about finding new solutions.

David

Digital Lead

What’s the vibe like in the office?

We work in an open floor plan, so there is a lot of opportunity for networking across roles, teams and levels. Everyone is very friendly and welcomes the opportunity to get to know other people on the floor.

Kristina

Digital Product Manager

What are MassMutual Perks + Benefits

MassMutual Benefits Overview

At MassMutual, employees have the opportunity to earn a competitive salary and bonus, enroll in an
array of benefits, and participate in programs and services that support healthy lifestyles, assist them
in building financial security for themselves and their families and help them live well-balanced lives.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
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