Implementation Manager

| Greater Boston Area

First and foremost, Kyruuvians care deeply about our vision to enable human beings to care for human beings, our mission, and our CORE values:

  • Caring – We care about our clients, their patients, and each other.
  • Ownership – We own our success and have the courage to make decisions.
  • Respect – We respect and enjoy each other's journey, experiences, and gifts.
  • Empowerment – We empower our team, our clients, their providers and patients to make the right decisions.

Here’s what that would mean for you in the Implementation Manager role.

Caring

You’ll contribute to the Kyruus vision and mission by implementing our suite of products as quickly and effectively as possible, as well as direct and partner with clients throughout the implementation process.

Ownership

  • You’ll manage customer implementations through data discovery, determining configurations for clients, and resourcing as appropriate.
  • You’ll own and monitor project progress and attend onsite meetings.
  • You’ll present to hospital leadership about our products.
  • You’ll own project plans and solve problems with customers and internal technical experts.
  • You’ll help to define business rules, gather data and train users on product functionality.
  • You’ll help the customer define what project success means and measure progress toward achieving their success metrics.
  • You’ll have access to our client data FTPs, use our testing and production environments, and manage projects using Smartsheet.
  • You’ll report to the Director, Implementations in our Implementation Management department within the Delivery division.

Respect

How You’ll Use Your Professional Skills

You’ll use your 4+ years of experience in health system operations and project management/business planning skills to:

  • Gather requirements for product build, identify patient access strategy and align the two.
  • Work with our customer’s providers to engage in clinical configuration.
  • Escalate issues and provide project updates to upper management.
  • Work cross-functionally with Sales, Product Development, Customer Success and Support to deliver successful implementations.
  • Serve on small work groups to improve internal processes.
  • Visit our customers on-site as needed to build relationships and drive projects to completion.

  Empowerment

How You’ll Know You’re Succeeding

  • You help to lower implementation cycle times.
  • You improve our the health of our well configured customers.
  • You assist and manage to standardize and add structure to customer implementations.
  • You provide clear feedback to others and successfully collaborate with Product Development to understand approach, roadmap timelines and tradeoffs.

Where You’ll Go From Here

  • Kyruuvians in the Implementation Manager role can move in a more linear career path on the implementation team. The next step is Director, Implementations. From there, Kyruuvians can become Senior Director, Implementations.
  • Kyruus also loves to see an internal transfer. If a linear career path is not what you’re looking for, you can work with you manager and HR to explore lateral moves to other parts of the organization as you continue to grow with us.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • FlaskLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • GoodDataAnalytics
    • InVisionDesign
    • SalesforceCRM

Location

51 Melcher Street, Boston, MA 02210

An Insider's view of Kyruus

What's something quirky about your company?

We Kyruuvians add k’s and “:u”s to commonly used words, tools, APIs, pretty much anything that contributes to our own growing lingo. For example, we have an employee recognition program that’s called Ku:udos, Kamunda is Kyruus API wrapper for Camunda (a workflow engine), Downloadu:ur is a tool to deliver reports to clients, and you get the idea!

Nausheen

Vice President, Engineering

What's the biggest problem your team is solving?

Our platform ingests, parses and organizes data from health systems' provider and scheduling data, providing customers with a platform to make finding a doctor and booking an appointment as easy as booking a seat on a flight. Scaling our match capabilities with new sources of data, algorithms and presenting it simply are current areas of focus.

Chris

SVP - Product + Engineering

What are Kyruus Perks + Benefits

Kyruus Benefits Overview

We have free snacks/food/drinks, awesome health/dental/vision benefits, Wellness + Commuter reimbursement, performance bonus, unlimited vacation, and more.

Health Insurance & Wellness Benefits
Dental Benefits
Health Insurance Benefits
Wellness Programs
You betcha! Healthy = Happy. 300$ a quarter to spend on things that make you a better you!
Retirement & Stock Options Benefits
401(K)
Company Equity
Share in our success!
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Annual/Quarterly Launch Parties, Trivia/Game/Movie Nights, Ice Cream Socials, Scavenger Hunts just to name a few and, of course, just good ol' fashions drinks and/or food after work.
Game Room
More boardgames than you'll ever be able to play in a lifetime! Videogames too. Favorites - SmashBro's, RocketLeague, Halo 1 (pistols), MarioKart / Diddy Kong, 007, Conquers BFD, any N64 game really.
Stocked Kitchen
Of course. Seltzers (salsa?), candy, snacks, chips, all the things.
Some Meals Provided
Catered lunch on Fridays.
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

We have all the standard tech company perks (perhaps minus some of the "google-level" stuff like volleyball courts/sleeping pods/trips to the real Hogwarts/personal helicopters, tame+alive helper dinosaurs/etc) but what sets us apart is our people. We care about our mission - making healthcare better - and it comes through in our culture. Not only are Kyruuvians the smartest folk on the block (you wont hear us say that btw) we are also some of the most kind, caring, and helpful humans one could hope to meet.

Working here, and being part of this team is truly awesome.

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