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Learning & Development Program Coordinator

| Greater Boston Area

Acquia is the open source digital experience company. We provide the world's most ambitious brands with technology (built around Drupal) that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named as one of North America’s fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future of the web, and we want you to be a part of it.

Role Overview

Are you looking to be on the cutting edge of learning? Keen to support a team that creates programs that demonstrate Acquia’s commitment to our employees’ learning, career growth, and future success? Is operational excellence just part of who you are and what you do? If so, join Acquia’s Global Learning and Development team!

This role requires quick problem solving, behind-the-scenes operational excellence, attention to detail, a commitment to awesome, and communications finesse. You will own the end-to end operations for the team, from systems administration/management, coordinating all the logistics for courses (i.e., registrations, evaluations, scheduling, materials, etc.), reporting and analytics in our LMS, and offering Acquians a best-in-class service.

This is an excellent opportunity to build your skills in content development and delivery. Once you master the operational side of the business, you will expand your responsibilities into owning and driving specific programs, and contributing to the ideation and development of our learning programs.

Day-to-day responsibilities

Here is a snapshot of what you will be responsible for:

Reporting and Systems Administration

  • Manage the weekly, monthly, and quarterly reporting dashboards
  • Manage systems including the Learning Management System including managing users, training modules, organize curriculum, capture program registration, and tracking and reporting
  • Help manage our intranet to encourage cross-company communications; create and contribute to our department blog posts and newsletters.

Learning Operations

  • Manage the logistics for all our learning initiatives - in person, virtual and eLearning, ensuring that no detail is overlooked and that we provide the best end-user experience
  • Coordinate training sessions, both virtual and in-person sessions: registration, logistics/site prep, communication, and preparation of educational materials, including PowerPoint presentations, training videos, FAQs, etc.
  • Provide content and design support for new and ongoing learning programs to help create engaging online and in-person content. This is where your creative skills come into play with PowerPoint, Word, and multimedia tools such as Camtasia.
  • Partner and collaborate closely with other departments across the company

Background and Skills

  • 2+ years’s experience managing new and ongoing projects in a fast-paced environment on a Talent/HR team. Exceptional end-to-end project management skills required.
  • 2+ years’ experience coordinating training or similar event coordination including all related logistics, planning and project management, as well as associated organizational skills.
  • Hands-on experience working with people systems (i.e. LMS, HRIS, Recruiting)
  • Experience and ability to use data and analysis to identify needs and report on results


Leadership Traits

  • Curiosity to think about learning differently, a passion for creating great experiences for people, and a motivation to bring design through to execution
  • Commitment to achieve results against personal and team’s quarterly goals
  • Ability to multitask and prioritize work assignments in a fast-paced environment
  • Solid critical thinking skills and ability to create new, innovative ways to handle training related programs
  • Ability to analyze data and make appropriate recommendations
  • Thrives in a fast-paced, collaborative team environment where our employees are our customers
  • Ability to iterate on processes and adapt to changing circumstances, which is crucial in a high performing organization

Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SymfonyFrameworks
    • MemcachedDatabases
    • MySQLDatabases

Location

Excellent, busy area close to Faneuil Hall with shopping and fun after-work options. Tons of varied and great lunch options - we have a great list!

An Insider's view of Acquia

What are some social events your company does?

The Boston office partnered with the Department of Children and Families to pair employees with the holiday wish lists of children in DCF care. In December, 2017, we helped fulfill the wishes of 200 children through gifts of toys and clothing.

Amy H.

Senior Talent Operations Partner

What projects are you most excited about?

I believe we will see even more significant technology-driven changes in our lives in the next decade or two . . . I am optimistic that the good in us will prevail and that we will achieve a more just society driven by technology. I am proud to be a part of the software industry which is a major factor in this technological advancement of humanity.

Radhika

Manager and Principal Software Engineer

How does the company support your career growth?

Our people are motivated by professional growth and development, and every day, there’s an opportunity to learn something new that can help you develop your career. We have a really strong peer-to-peer learning culture, and our internal mobility program encourages Acquians to explore new roles within the company.

Amy P.

Senior Director, Global Talent Development

How do your team's ideas influence the company's direction?

Acquia’s made an invaluable impact to raise the profile of the amazing creative and technical work that’s happening across the city. Innovation in Boston spans AI to cryptocurrencies, security and fintech. We’re driving innovation around the customer experience, and Boston is a great place to do that.

Matt

Senior Vice President, Product

What are Acquia Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies

Additional Perks + Benefits

Work/life balance is important to us. Employees take time off when they need it, and come back to work feeling refreshed. We offer up to 13 weeks of maternity, six weeks of adoption leave paid at 100 percent. Our returning-parent transition program allows new parents to ease back into work. Office amenities include snacks and beverages, comfortable space, common areas, game rooms, and Mac computers.

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