Project Manager

| Greater Boston Area

Have you imagined working in an environment driven by a passion and desire to not only outperform, but also outbehave the market? Since 2009, Flywire has been that company, creating solutions that break barriers, and teams that always look at the next disruptive way to move Flywire and its customers into the next phase of global payment solutions.

We, at Flywire, are looking for a driven, and self-motivated Project Manager; better known at Flywire as a Senior Solutions Consultant, this individual will carry out solutions integration and implementation activities that bring value to our clients and partners. This individual will support our Partner, Sales and Relationship Management teams to ensure onboarding excellence. Interested candidates should bring high-quality client management, project management and technical consultation skills into a quickly growing and dynamic team.

With diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and as a member of the Customer Success team, you will help accelerate Flywire across the globe!

Key responsibilities:

  • Support client acquisition with pre-sales presentations, documentation & RFI requests
  • Present and articulate product functionality, features and standardized solutions
  • Participate in discovery sessions to fully understand the existing process, pain points & business objectives to collaboratively define the implementation approach for clients & system partners
  • Manage the day-to-day BAU support of a system partner or key client’s ongoing integration needs
  • Communication of progress and expectations to key internal/external stakeholders
  • Project manage integrations from pre-sales to go-live, leading on the hands-on configuration of Flywire solutions and their testing
  • Ensure that all projects are delivered on time & within the scope
  • Work with internal Product and Development teams to define enhancements to existing Flywire implementation options
  • Coordination of local team members

Our ideal candidate has:

  • BA/BS in business, communications or equivalent
  • 3+ years of project management experience
  • Project Management certification (advantageous)
  • Technologically savvy and/or an aptitude for technical understanding
  • E-commerce, payments and/or education industry knowledge (preferred)
  • Excellent analytical and problem-solving skills
  • Strong attention to detail, time management and organizational skills
  • A desire & ability for business travel
  • Bilingual fluency in English plus another language preferred, but not required
  • Excellent client-facing and internal communication skills (written and oral)
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Technology we use

  • Engineering
    • JavaLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks

Location

Our company headquarters is located at the Park Street train stop and overlooks the Boston Common with views of the State House.

An Insider's view of Flywire

How would you describe the company’s work-life balance?

This is a team that has fun and gets the job done. Flexible schedules and generous PTO are huge factors, but Flywire goes beyond that by fostering a fun, family-friendly environment. I love working in an atmosphere where work and friends and family seem to all blend together.

Taylor

Talent Acquisition Specialist

What’s the vibe like in the office?

The vibe in the Boston office is ‘work hard, play hard.’ Boston Flymates are extremely passionate about what they do and what they represent, which for me as a relatively new Flymate is so motivating and inspiring. I’ve never worked at a place where its people were so welcoming and always eager to help in any way they can!

Yen

Customer Success Associate

What are Flywire Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
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