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Technical Content Manager

| Greater Boston Area

Technical Content Project Manager

Job Description

Rapid7’s Content Strategy team is looking for a Technical Content PM to join us as we expand our role from proposal writers to content creators and project managers. You will be responsible for evaluating inbound RFPs to determine whether to bid, helping ensure we are focused on providing exceptional partnership for strategic opportunities. The Technical Content PM will create draft proposals and provide project oversight including establishing timelines, coordinating and delegating assignments, and conducting status updates/check-ins with the response team.

The Technical Content PM is also responsible for contributing to the maintenance and expansion of the master content library, identifying areas for growth and creating new content for use both by Content Strategy in proposals and company-wide in a self-service capacity.

This position offers the opportunity to work in an exciting and dynamic environment, collaborate with a variety of departments, and combine technical knowledge developed on the job with creativity to produce professional materials for internal and external customers.

Responsibilities

  • Perform intake and evaluation of submitted RFPs and Information Security questionnaires; work with cross-functional response teams to make go/no-go bid determination
  • Provide end-to-end project management for the response process; maintain clear and effective communication with stakeholders to clarify expectations, communicate roles and responsibilities, and ensure timely delivery of response
  • Generate draft proposals in response to customer requirements; work closely with cross-functional subject matter experts to complete all required proposal sections; edit to ensure grammatical and technical accuracy, as well as to ensure consistency of messaging, tone, voice, and brand throughout the proposal
  • Create Statements of Work and accompanying quotes for sales of Rapid7 Consulting’s services
  • Participate in the ongoing review and update of content for the master content library; capture and modify content released across functions for inclusion in the master content library; author new content through partnership with subject matter experts and continuous learning about Rapid7’s portfolio
  • Contribute to evolution of proposal strategy, including competitive analysis and win theme development
  • Develop and maintain a broad understanding of Rapid7’s complete portfolio of products and services

Job Requirements

  • Bachelor’s Degree or equivalent experience and 2 years of professional experience required; degree in English, Communications, Journalism, Marketing, or related field preferred
  • Excellent written and verbal communication skills
  • Strong organizational, time management, and project management skills
  • Ability to partner well with stakeholders across multiple internal functions, primarily Sales, Sales Engineering, and Consulting teams
  • Strong knowledge of MS Office required; experience with Salesforce is preferred
  • Ability to work well under pressure and manage multiple concurrent projects and deadlines
  • Eagerness and ability to learn
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Location

Rapid7 is conveniently located in downtown Boston, with plenty of restaurants, bars and public transport close by.

What are Rapid7 Perks + Benefits

Culture
Volunteer in local community
Once a year, Rapid7 offices across the globe close for the day so employees can volunteer.
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong.
Stocked Kitchen
Rapid7 has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored sparkling water you can handle.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Promote from within
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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