Technical Enablement Architect
Build, document and maintain tools, systems and collateral for for the Technical Services Organization (TSO). Provide training and other enablement activities to the TSO on tools, systems, collateral, and Carbon Black products. Improve TSO staff security efficacy in requirements gathering, solutions design, value demonstration, and trusted advisor-ship. Act as an escalation resource for Sales Engineers for premiere accounts and complex issues. Share tools, collateral, education and mentoring cross-functionally with other technical resources such as Professional Services and Technical Support. Share tools, collateral, education and mentoring appropriately with customers and partners through venues such as conferences, company blogs, and the corporate extranet.