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Clinical Partnerships Director

| Greater Boston Area
If you or a loved one has ever experienced a major medical event, you know how overwhelming it is to process the flood of information that follows—whether it’s hastily delivered guidance from your doctor, or a pile of paperwork on managing your recovery. And once you get home, it can feel impossible to know where to start, or how to stay on track to reach your health goals.
At Wellframe, we’re helping healthcare organizations fill this gap, so people can get the holistic resources and support they need to feel their best, outside traditional care delivery settings. Through our patented platform, Wellframe translates evidence-based, peer-reviewed guidelines and literature into an interactive daily checklist delivered to patients through the Wellframe mobile app. As patients engage with the Wellframe app, their data is shared in real time with their care team through the care team dashboard, which utilizes advanced algorithms to generate early intervention alerts. With secure two-way messaging, Wellframe facilitates long-term, trusted relationships between patients and care teams.
The Clinical Partnership team focuses on care team performance improvement and provider collaboration to make payer and provider care teams successful. We work closely with a variety of internal teams to help advance these goals.
Position Overview
The Clinical Partnership Director will be the clinical lead for Wellframe’s Provider and Clinical transformation-focused programs.
The ideal candidate for this role is a healthcare provider who has experience with direct patient care, particularly in the primary care and/or post discharge setting, as well as deep expertise in transformation work, quality, performance and/or systems improvement. Experience working with insurers or device companies also a plus.

Responsibilities Include:

  • Support sales and client services teams in clinician recruitment efforts (including individual providers and/or hospital sites) to participate; including both remote and on-site meetings at the practices.
  • Cultivate clinical champions at our payor and provider clients
  • Assessing provider needs and working with the product team to address 
  • Attending trainings and providing ongoing “at-the-elbow” support after launch 
  • Maintain ongoing relationships with medical directors, nursing directors, providers & their staff 
  • Domain expertise in change management including topics such as incentive design & clinical team structuring to support top-of-license work
  • Work with client services to launch and support transformation initiatives to improve client care team performance. This may include pre-implementation professional service assessment and planning with clients or post-implementation improvement activities including topics like quality/incentive design, re-training, PDSA cycles, etc.
  • Digital health thought leadership through white papers and publications

Qualifications:

  • RN, MD, NP, or PA degree required
  • 10+ years of relevant experience with at least 5 years patient care experience required. Active medical license preferable. Experience with both clinic/hospital setting and telephonic care management a plus. 
  • Experience with payor and provider quality reporting such as MIPS, NCQA, HEDIS etc
  • Strong communication & presentation skills 
  • A self-starter who can manage his or her own daily workload, operate well under pressure, and balance competing priorities.
  • Experience with practice improvement/change management/management consulting 
  • Prior experience recruiting patients to participate in clinical programs highly beneficial
  • Prior experience with training healthcare workers a plus
  • "No task is too small" attitude, with an eagerness to learn
  • Must be willing to travel frequently (Estimate 30-50% of time)

Wellframe, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by local, state, or federal laws, rules, or regulations.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • ReactLibraries
    • SparkFrameworks
    • CassandraDatabases
    • PostgreSQLDatabases
    • InVisionDesign
    • SketchDesign
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM

Location

Located in the Seaport, we are a short walk from South Station and surrounded by great lunch spots and coffee shops.

An Insider's view of Wellframe

What are some social events your company does?

Wellframe’s social events go beyond the regular happy hours (which we also do). Earlier this week, my team went bowling; with the Women of Wellframe group, we watched Ocean’s 8 together and have a potluck picnic coming up; and later this summer, we’ll all indulge in a beach day. It’s all made me feel a part of the company even as a new member.

Fabiola

Client Operations Associate

What's the biggest problem your team is solving?

Wellframe's engineering team is passionate about blending data, cutting edge technologies and security to build products that have a direct positive impact on patients' quality of life. To that end, we are currently designing the next generation of our architecture while expanding our infrastructure.

Mohammad

VP, Engineering

What is your vision for the company?

We see an opportunity over the coming years to work with more and more organizations that allow us to impact more patients more profoundly, and so we are investing a lot to not only grow commercially and bring on more clients and new partnerships, but to take on more ownership over helping our partners engage more with their patients or members.

Jake

President & CEO, Co-Founder

What makes someone successful on your team?

Tenacity: We go the extra mile to make our partners successful and inspire each other with our thirst for excellence.
Collaboration: We work constructively across disciplines to solve hard problems together.
Humility: We are never finished learning and growing, and we value the perspective and experiences of those around us.

Evan

Director of Talent

What are Wellframe Perks + Benefits

Wellframe Benefits Overview

Wellframe recognizes that an employee benefits program is necessary for the health and well-being of our employees and their families. We are pleased to offer our employees one of the most competitive and comprehensive benefits packages in the industry.

Culture
Volunteer in local community
Wellframe participates in quarterly volunteer activities. In the past we've volunteered at More than Words, Community Servings, Boston Healthcare for the Homeless and West End Boys and Girls Club.
Friends outside of work
Eat lunch together
Daily stand up
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Twice a week in-office lunches
Happy Hours
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within
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