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Director, Business Development

| Somerville

Our Director of Business Development is responsible for driving new sales, playing a key role in the company’s bottom line. In this role, you will identify and develop new business opportunities that increase revenue and expand the presence of our national brand. As one of the first points of contact with new prospects, you’ll leverage your deep knowledge of our services and their application in the healthcare industry to help prospects understand why MedTouch is uniquely positioned to help them achieve their goals.

In this role, you will:

  • Lead sales and prospect-relationship management from qualification to close of sale with contracts valued $500k+.
  • Conduct market research for prospect targeting, track new markets and emerging trends in healthcare, and guide long-term objectives to meet business generation goals.
  • Work cross-functionally with all MedTouch departments to become an expert in the strategic services and technical solution offerings.
  • Probe to understand prospects’ business challenges and lead value-based conversations uncovering answers to key questions surrounding needs, metrics of success, budget, etc.
  • Educate prospects about our solutions, clearly communicating the value we will bring to help them achieve their business goals and creatively tailor a custom solution for prospects.
  • Gain commitment from prospects to advance deals forward from one stage to the next with the ultimate goal of closing new client deals.
  • Manage complex sales cycles through lead proposal development and RFP responses to prospect on-sites, leveraging our CEO or other SMEs as needed.
  • Document all leads, prospects, and inquiries in Salesforce.
  • Regularly evaluate the sales team effectiveness through weekly reports, outlining major client communications, accomplishments, and objectives achieved or missed using feedback for continuous improvement.
  • Propose and develop new strategic partnerships.

The fit

This role could be a fit if you have:

  • 8+ years’ experience of proven success in consultative business development in technology or professional services.
  • 3+ years’ experience in the healthcare and digital marketing industries, agency experience preferred.
  • Experience selling to large, complex organizations and executive client groups with contract sizes of $500-$1m and multi-year engagements.
  • Previous experience fostering prospect relationships and progressing deals with a 12-18 month selling cycle.
  • A high sense of urgency and motivation to follow up with prospects consistently and effectively.
  • A robust understanding of digital marketing and CRM and CMS technology.
  • Excellent negotiation skills with proven track record of successfully pitching and closing new business.
  • Rock-solid presentation skills with the ability to inspire and influence an audience with a diverse set of motivations and goals.
  • Excellent commercial understanding and awareness.
  • High emotional intelligence; skilled at reading emotions, interactions, and group dynamics and adapting sales style and strategy accordingly.

What We Can Offer You

  • Fifteen vacation, five sick, and three paid personal days, plus nine company holidays and additional time off as needed.
  • Healthcare, Dental and Vision coverage as outlined in the company benefits overview.
  • 401(k) plan options and matching.
  • Short Term Disability Insurance, Long Term Disability Insurance, and Life Insurance.
  • Flex spending account for out-of-pocket medical expenses.
  • Dedicated budget for individual and team training and education purposes.
  • Company sponsored charity opportunities.
  • Seriously awesome people to work with and an employee happiness budget.
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PHPLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • Twitter BootstrapLibraries
    • vue.jsLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • SymfonyFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • InVisionDesign
    • PhotoshopDesign
    • BasecampManagement
    • JIRAManagement
    • DrupalCMS
    • SitecoreCMS
    • SalesforceCRM
    • MailChimpEmail


We're in the middle of great restaurants and shopping in Somerville's Assembly Row, right off the orange line!

An Insider's view of MedTouch

How would you describe the company’s work-life balance?

This job has not only allowed me to grow my career but has allowed me to be a great parent as well. I can be there for my children and still be a success!


Account Director

How do you collaborate with other teams in the company?

Collaboration is in it’s greatest form during our thorough client roadmapping process. It involves every team member working together to create realistic project scope and estimates.


Senior User Interface Developer

How has your career grown since starting at the company?

When I started with MedTouch 5 years ago, I had no software or healthcare experience. In my time here, I’ve been able to pursue my technical interests on three different teams! Thanks to the support of my knowledgeable co-workers, I’ve become well-versed in all aspects of our industry and can better help our clients achieve their project goals.


Manager of Delivery

How do you make yourself accessible to the rest of the team?

My goal is to provide insight & help my team process through issues that arise. This enables each person to own the solution, while also empowering them to be more confident handling similar client matters moving forward. Being an available resource for the team rather than simply providing the “right” answer makes us a stronger team together.


Vice President of Client Services

What’s the vibe like in the office?

You can tell how devoted every team member is to the mission. My teammates are excellent examples of what “go-getters” and self-initiators are and they can be utmost professionals as well as creative and fun to work with


Account Director

What are MedTouch Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer $500-$1,500 annually for continuing education.

Additional Perks + Benefits

Our employees also enjoy exclusive discounts to many of the shops and restaurants in Assembly Row!

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