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Manager, Sales Systems

| Greater Boston Area

The team:

Datadog's Sales Operations team collaborates with teams across the organization, providing commercial, operational and analytical support to ensure that Datadog's business continues to grow as rapidly and efficiently as possible.

The opportunity:

Datadog is seeking an innovative and passionate Salesforce expert, who will be in charge of a rapidly growing systems environment and part of a very dynamic operations team. This individual will be responsible for leading major system implementations, requirement analysis, functional design and configuration of cloud solutions on the Salesforce.com platform. This role will be supporting users across multiple departments and geographies.

You will:

  • Own the overall design of the technical applications by mapping business requirements to system/technical requirements
  • Create and regularly assess the technical roadmap that will include scalable solutions to meet current and future business needs
  • Prioritize the needs for business process automation that will increase the efficiency of users across the board
  • Act as project manager on new system deployments or major system changes.
  • Analyze/identify areas of risk and develop plans to minimize
  • Work closely with various teams (Sales, Product, Marketing, Finance) to define and implement elegant, scalable and sustainable technical solutions using the Salesforce technologies
  • Work closely with management and other stakeholders within a fast growing environment to ensure core systems are built to deliver key insights
  • Breakout technical projects into actionable tasks and communicate progress with the team and other stakeholders
  • Document changes to the design and implementation of Salesforce.com
  • Develop, maintain and perform processes to continuously monitor data quality and integrity in platform applications
  • Evaluate data quality issues and manage projects that target these issues
  • Ensure consistency across processes and systems that are being followed by the entire business through training, lunch and learn sessions, etc
  • Write design documentation and training materials supporting business needs
  • Monitor user adoption rates and respond as needed (e.g., additional training sessions, well-organized & informative presentations)
  • Mentor other members of the team to maximize the team’s overall productivity and effectiveness

Requirements:

  • Bachelor’s Degree
  • 5-7 years of Salesforce.com Administration
  • Demonstrated knowledge of database concepts and data migration projects
  • Ability to synthesize and interpret technical data
  • Ability to mentor and coach other Salesforce admins

Bonus points:

  • Salesforce.com Administrator Certification and Advanced Administrator Certification
  • 1-3 years of Marketing Automation System experience
  • Experience using a SaaS based Billing System
  • Experience with a CPQ system
  • Bachelor’s Degree in Computer Science or a related technical field
  • Previous management experience

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization. These capabilities are provided on a SaaS-based data analytics platform that enables DevOps and other teams to accelerate go-to-market efforts, ensure application uptime, and successfully complete digital transformation initiatives.

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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • PythonLanguages
    • RubyLanguages
    • Node.jsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • SalesforceCRM

Location

We are located steps away from Post Office Square. When we aren't eating free catered lunches, food trucks & other restaurants are easily accessible!

An Insider's view of Datadog

What’s the vibe like in the office?

Purpose-oriented culture is central to our mission at Datadog. The atmosphere we’ve created fosters healthy competition and support for one another. Open communication across the floor encourages cross-team collaboration, and we’re always pushing each other to be the best we can be.

Mike Demarco

Commercial Account Executive

What does your typical day look like?

A day in the life may include reviewing accounts, internal product discussions, demoing our product to customers, analyzing contracts, identifying growth opportunities for our customers, and continuous career development/training. As our Senior CSM, I work on specific team-focused projects while also maintaining a full book of business.

Rachel Askin

Manager, Customer Success

What is your vision for the company?

As a leader at Datadog, I'm personally committed to identifying the best people in Boston and investing in their future. We're a high growth company that prioritizes employee development and career acceleration. The majority of our sales leadership team in Boston has been promoted from within and we expect this to continue as we reach new heights.

Shaunt Voskanian

Vice President of Commercial Sales

How does the company support your career growth?

Datadog has been an amazing place for me to further my career so far. Having the opportunity to work alongside some of the best and brightest sales and technical leadership in the SaaS industry has ensured that no matter what the challenge, our team is given the right tools to succeed.

Joseph Chartier

Mid Market Account Executive

What are Datadog Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Acme Co. provides Subsidized child care.
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
We promote a healthy work life balance by giving employees the opportunity to take the time off they need.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Datadog offers pre-tax commuter benefits for employees.
Company Outings
We pride ourselves on our fun company outings and creating an outside environment for all teams to interact with each other!
Game Room
Stocked Kitchen
Fully stocked kitchen with unlimited amount of snacks, coffee, and huge variation of drinks.
Some Meals Provided
Catered lunches 3 times a week!
Happy Hours
Happy hours are hosted Once per week.
Relocation Assistance
Fitness Subsidies
We work with nearby gyms and have fitness reimbursement benefits for a wide range of services and activities.
Professional Development Benefits
Job Training & Conferences
Datadog offers
Cross functional training encouraged
Promote from within
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