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Revenue Operations Associate

| Greater Boston Area

Threat Stack enables DevOps and SecOps teams to innovate and scale securely, meeting complex cloud security needs by identifying and verifying insider threats, external attacks, and compliance gaps in real time. Purpose-built for today’s infrastructure, the Threat Stack Cloud Security Platform® and Cloud SecOps Program℠ combine continuous security monitoring and risk assessment to empower security and operations teams to better manage risk and compliance across their entire infrastructure, including cloud, hybrid-cloud, and containerized environments.

The Revenue Operations team is a critical component of the Go-To-Market team at Threat Stack, and a key business partner for our company’s leadership. As part of this team, the Revenue Operations Associate will spend a majority of their time supporting our Go To Market team by managing the systems they utilize and creating, refining, documenting, and training on the processes they use. There will be a heavy focus on Salesforce.com with a distributed focus on the other tools in our larger tech stack.

The right candidate will be friendly, approachable, and have superior interpersonal skills that allow them to partner and collaborate with all levels of our with sales, marketing, and customer experience teams to improve the effectiveness of our go-to-market strategy. The role is ideal for candidates who have an interest in systems & process and want to gain exposure to revenue operations and the inner working of a SaaS business.

This role would report to the Sr. Revenue Operations Manager.

What You'll Do:

  • Work to optimize Salesforce.com as well as other technologies used by the extended Go To Market team
  • Reduce the administrative burden of end users via cross-functional process improvements
  • Provide general proactive & reactive support to business around systems, process, and data quality inquiries
  • Help to create and maintain SFDC reporting for management
  • Participate in work for multiple concurrent projects and drive initiatives in a cross-functional environment, effectively managing and communicating expectations on deliverables
  • Work with Revenue Operations team to identify, scope, and deliver process and systems changes that improve operations for the organization
  • Perform administrative responsibilities for tools in the extended Sales Tech Stack
  • Contribute to process documentation for Revenue Operations

What We’re Looking For:

  • 1 + year of professional work experience
  • Experience with Salesforce.com
  • An ability to learn quickly and thrive in a fast moving environment
  • Excellent written and verbal communication skills and interpersonal skills
  • Strong organizational, time management skills and attention to detail required
  • Resourceful problem solver who works well with minimal supervision
  • Excellent ability to communicate across groups and levels within the organization, active listener
  • Proficient with Microsoft Excel
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • RubyLanguages
    • ScalaLanguages
    • ReactLibraries
    • ReduxLibraries
    • AkkaLibraries
    • Node.jsFrameworks
    • CassandraDatabases
    • PostgreSQLDatabases
    • ElasticsearchDatabases
    • InVisionDesign
    • SketchDesign
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

We're conveniently located in Downtown Crossing where there are endless coffee, lunch, and after work venues options with easy access to the MBTA.

An Insider's view of Threat Stack

How does your team reward individual success?

Anyone in the company can nominate anyone else for a "#OneStack Award," which recognizes a fellow employee going above and beyond their job duties. Our CEO personally gives these out at our monthly Town Hall meetings. Additionally, when a major project milestone is reached, the team responsible gets a 1/2 day out of the office for a team activity.

Becky

Technical Writer

How do you collaborate with other teams in the company?

Collaboration is one of our core values and everyone is extremely supportive to each other. We use an internal chat client. So my first step would be to post a question to a group chat and crowdsource and answer. I can @ individuals who I think would have unique insight or feedback, or since we're all in Boston, go discuss with them in-person.

Eric

Senior Technical Support Engineer

How has your career grown since starting at the company?

Since joining in early 2016, Threat Stack has not only helped me grow as a professional but also with finding a career path. Starting as a BDR, I was encouraged to pursue my interest in sales operations and was able to seamlessly move into a new area of the business. This was heavily supported by leadership through education and clear objectives.

Colin

Business Operations Manager

How does the company support your career growth?

Career growth is facilitated through constant communication. Team members are challenged to expand their skills via technical and non-technical endeavors. We've had Engineers transition into management, become Architects, become technical leads, and grow rapidly as Software Engineers which is a testament to our commitment to the team.

Joe

Software Engineering Manager

What are Threat Stack Perks + Benefits

Culture
Friends outside of work
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Fitness Subsidies
Professional Development Benefits
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Cross functional training encouraged
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