Sales Engineer, Mid-Market

| Greater Boston Area

The Team

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset.

The Opportunity

Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). SEs also have a voice with the product team to help prioritize features based on input from customers, competitors, and partners.

You Will

  • Partner with Sales Team to articulate the overall Datadog value proposition, vision and strategy to customers.
  • Own technical engagement with customers during the trial phase. Communicate Datadog value based on activities and work with customers on any identified issues or concerns to successful conclusion.
  • Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility.
  • Deliver product and technical briefings / presentations potential clients.
  • Maintain accurate notes and feedback in CRM regarding customer input both wins and losses.
  • Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape.

Requirements

  • Strong knowledge of current infrastructure and monitoring solutions and technologies.
  • Passion and ability to educate customers on observability risks that are meaningful to their business.
  • Ability to build and execute an evaluation plan with a customer.
  • Exceptional written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering.
  • Ability to think creatively about a wide variety of challenges. You're going to find new things every day.

Bonus Points

  • Experience with Docker, Kubernetes, Rancher, Mesos or other container technologies.
  • Programming experience. Extra points for Java, Python, Ruby, Go, Node.JS, PHP, and .NET
  • Experience in systems administration: Windows, Linux
Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization. These capabilities are provided on a SaaS-based data analytics platform that enables DevOps and other teams to accelerate go-to-market efforts, ensure application uptime, and successfully complete digital transformation initiatives.
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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • PythonLanguages
    • RubyLanguages
    • Node.jsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • SalesforceCRM

Location

We are located steps away from Post Office Square. When we aren't eating free catered lunches, food trucks & other restaurants are easily accessible!
225 Frankline Street, Boston, MA 02110

An Insider's view of Datadog

What’s the vibe like in the office?

Purpose-oriented culture is central to our mission at Datadog. The atmosphere we’ve created fosters healthy competition and support for one another. Open communication across the floor encourages cross-team collaboration, and we’re always pushing each other to be the best we can be.

Mike Demarco

Sales Development Representative

What does your typical day look like?

A day in the life may include reviewing accounts, internal product discussions, demoing our product to customers, analyzing contracts, identifying growth opportunities for our customers, and continuous career development/training. As our Senior CSM, I work on specific team-focused projects while also maintaining a full book of business.

Rachel Askin

Senior Customer Success Manager

What is your vision for the company?

As a leader at Datadog, I'm personally committed to identifying the best people in Boston and investing in their future. We're a high growth company that prioritizes employee development and career acceleration. The majority of our sales leadership team in Boston has been promoted from within and we expect this to continue as we reach new heights.

Shaunt Voskanian

Vice President of Commercial Sales

How does the company support your career growth?

Datadog has been an amazing place for me to further my career so far. Having the opportunity to work alongside some of the best and brightest sales and technical leadership in the SaaS industry has ensured that no matter what the challenge, our team is given the right tools to succeed.

Joseph Chartier

Account Executive

What are Datadog Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
We promote a healthy work life balance by giving employees the opportunity to take the time off they need.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Datadog offers pre-tax commuter benefits for employees.
Company Outings
We pride ourselves on our fun company outings and creating an outside environment for all teams to interact with each other!
Game Room
Stocked Kitchen
Fully stocked kitchen with unlimited amount of snacks, coffee, and huge variation of drinks.
Some Meals Provided
Catered lunches 3 times a week!
Parking
Relocation Assistance
Fitness Subsidies
We work with nearby gyms and have fitness reimbursement benefits for a wide range of services and activities.
Professional Development Benefits
Job Training & Conferences
Datadog offers
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